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Hillside Nursing Center of Wake Forest

Hillside Nursing Center of Wake Forest is a nursing home community in Wake Forest, NC.

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Hillside Nursing Center of Wake Forest

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968 Wait Ave, Wake Forest, NC 27587

To contact a resident: (919) 556-4082

For more information about senior living options: (866) 208-4318

3.1 from 63 reviews
5 stars
27
4 stars
5
3 stars
2
2 stars
3
1 stars
26

Overall Review of Hillside Nursing Center of Wake Forest

common 16 reviews mention this

Staff care is a frequent plus

Many residents and families describe staff as caring and attentive.

Across multiple reviews, families highlight warm, compassionate interactions and professional support from nurses, aides, and therapy teams. Several note that staff took time to explain documents, coordinate needs, or communicate with them during rehab. A few reviewers also contrast that experience with earlier placements, saying Hillside felt safer and more supportive for their loved one.

common 9 reviews mention this

Therapy support helps progress

Physical and occupational therapy are repeatedly credited with meaningful recovery.

Many reviews focus on rehab results—people describe regaining strength, improving mobility, and building confidence after hospital stays. Several mention PT/OT staff working toward patient-centered goals and pushing within limits. Reviewers also describe coordinated care around appointments and recovery plans as part of the rehab experience.

caveat 8 reviews mention this

Cleanliness concerns come up

Some reviews raise serious concerns about odors and pests.

While some reviewers say the facility felt clean and well cared for, others report unpleasant odors and visible pest problems in rooms or hallways. Several negative accounts describe urine or feces smells and mention flies, roaches, ants, or bed bugs. A few reviews also describe what they saw as minimal effort once inside the patient areas, which compounds the cleanliness concerns for those families.

caveat 4 reviews mention this

Communication can feel unreliable

Several reviewers describe delays and difficulty getting updates.

Some families say communication broke down when they tried to reach staff, get paperwork completed, or receive updates about medical appointments and care plans. A few mention promised updates not happening unless they repeatedly asked, and frustrations with having to go through the front office. Other negative reviews also describe a lack of timely follow-through after questions were raised about care needs.

common

Nearby amenities are within a few miles

Common errands and services are located nearby.

The listing area includes everyday destinations such as pharmacies, a primary care clinic, and coffee options at under about three miles for several entries. There are also parks and restaurants within the same general area. This can help families visiting during recovery, though reviews mainly focus on care and day-to-day interactions rather than location.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Raleigh-Durham International (18 miles away) Raleigh-Durham International (18 miles away)

Nearby Places of Interest

Cafes

  • Back Alley Coffee Roasters (0.9 miles)
  • Panera Bread (2.8 miles)
  • Starbucks (7.6 miles)
  • Panera Bread (8.6 miles)
  • Starbucks (12.5 miles)
  • Starbucks (14.1 miles)
  • 41 North (14.8 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (2.1 miles)
  • Target Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (10.9 miles)
  • Walmart Pharmacy (11.2 miles)

Places of Worship

  • St Catherine of Siena Catholic Church (1.7 miles)
  • Gethsemane Lutheran Church (9.9 miles)
  • Beacon Baptist Church (12.1 miles)

Parks

  • E. Carroll Joyner Park (2.1 miles)
  • Horseshoe Farm Park (6.4 miles)
  • Durant Nature Park (7.4 miles)
  • Buffaloe Road Athletic Park (9.6 miles)
  • Marsh Creek Park (11.1 miles)
  • Eastgate Park (11.6 miles)
  • Williams Park (11.8 miles)

Physicians

  • Family First Primary Care (2.1 miles)
  • Duke Primary Care Heritage Pediatrics (2.1 miles)
  • Burton Family Medicine (2.4 miles)
  • Wake Skin Cancer Cente (2.4 miles)
  • Duke Primary Care Wake Forest (2.8 miles)
  • Wake Specialty Physicians Women's Center (2.9 miles)
  • Orthopaedic Specialists of North Carolina Pa (3.1 miles)

Restaurants

  • McDonald's (2.5 miles)
  • Char Grill (2.7 miles)
  • McDonald's (4.6 miles)
  • Nantucket Grill (6.9 miles)
  • Bojangles' Famous Chicken 'n Biscuits (7 miles)
  • McDonald's (7.5 miles)
  • McDonald's (8.5 miles)

Transportation

  • Enterprise Rent-A-Car (9.4 miles)

Hospitals

  • Duke Raleigh Hospital (12.1 miles)
  • WakeMed Heart Center (14 miles)
  • WakeMed Health & Hospitals (14 miles)

Theaters

  • Cinemark Raleigh NC (14.2 miles)
  • Alamo Drafthouse Raleigh (14.7 miles)

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