Universal Health Care - Greenville
Save2578 West Fifth Street, Greenville, NC 27834
For more information about senior living options: (844) 490-3973
The rooms are clean and well-maintained, contributing to a pleasant environment for residents. Most staff members have been personable, friendly, and professional in their interactions with patients. There are daily activities and special events that keep residents engaged and entertained. The facility offers a variety of services, including hair care and non-medical excursions, enhancing the overall experience for residents. Some nurses and physical therapists have received praise for their effective and compassionate care. Families have expressed gratitude for the kindness shown by staff during difficult times, highlighting the supportive atmosphere in certain situations. The admissions staff listens to complaints and addresses them in a timely manner, showing commitment to improving resident care.
The facility has been described as neglectful, with staff members not responding to call buttons for extended periods, leading to distressing situations for residents. There are reports of rude and unprofessional behavior from staff, including dismissive interactions with patients. Residents have experienced falls due to inadequate supervision and monitoring, resulting in injuries. Room cleanliness has been repeatedly criticized, with many comments about filthy conditions and unaddressed maintenance issues. The quality of food served at the facility has been poorly rated, with complaints about spoiled meals and limited options for residents. Patients have reported feeling ignored and uncared for by the staff, leading to a lack of essential personal care. Staff members have appeared disinterested or solely focused on completing their shifts rather than providing compassionate care. There is a general sense that management is ineffective and that there is high turnover among administrative staff, contributing to inconsistent resident care. Concerns about medical oversight have been raised, with families feeling that their input regarding patient care is often disregarded by doctors on staff.The experiences shared by family members and friends of residents at the facility are starkly divided, revealing a troubling spectrum of care that ranges from appalling neglect to moments of compassionate service. Many reviewers express outrage over the quality of care their loved ones received, particularly highlighting issues related to attentiveness and staff responsiveness. One individual described an egregious incident involving their father-in-law, who had recently undergone amputation and was left unattended for hours after calling for help. The lack of response culminated in a humiliating situation where he was forced to wait in soiled clothing, demonstrating a severe breakdown in basic caregiving protocols.
Other reviews corroborate these troubling accounts with similar themes of neglect. A friend mentioned that her loved one, despite being wheelchair-bound, suffered multiple falls due to inadequate monitoring by staff. In one instance, the resident lay on the floor for an extended period covered in feces after attempting to reach the bathroom on her own—an illustration of both physical and emotional disregard for patient dignity. Such narratives are alarming and raise serious questions about whether the facility maintains adequate staffing levels or ensures that staff are properly trained to attend to residents' urgent needs.
In contrast, some reviews reflect more positive experiences within the same facility. Several individuals noted professional and friendly interactions with staff members who seem genuinely invested in providing good care. They highlighted clean rooms, effective physical therapy sessions, and various activities organized for residents as redeeming qualities of the facility. One thankful reviewer specifically praised how staff went out of their way to provide comfort during a family member’s final moments—a testament to the compassion shown by certain team members that sadly appears overshadowed by wider systemic issues.
Nevertheless, even among those who report satisfactory experiences with care providers, there is an underlying acknowledgment that improvements are necessary across many facets of operation within the facility. Reports concerning delays in receiving medications or assistance indicate an overall deficiency in promptness that might compromise resident safety and wellbeing; despite some caregivers being attentive and considerate, others seem disengaged or overwhelmed by their workload.
Concerns about environmental cleanliness also emerged as a recurring theme in several reviews. One user detailed witnessing filthy living conditions upon their friend’s arrival at the facility: walls were grimy and unkempt spaces persisted until long overdue maintenance requests were finally addressed weeks later. Such neglect raises concerns not only about infection control but also reflects poorly on management practices meant to ensure a sanitary environment conducive to healing.
Food quality surfaced as another point of contention among reviewers; complaints included spoiled meals served at dinner and insufficient nutritional options available to residents—issues exacerbated by reports indicating that some patients received little support around meal times or had better luck bringing in food from outside sources due to dissatisfaction with what was provided. This inconsistency points toward broader organizational shortcomings regarding dietary planning tailored for diverse resident needs.
Ultimately, while there are moments where individual staff members shine through with exceptional care or kindness towards residents—a silver lining amid clouded narratives—the facility's overall reputation suffers significantly due largely to recurring instances of negligence and poor communication between families and medical professionals involved in patient care decisions. Until substantial changes take place that prioritize consistent oversight along with well-structured staffing—all vital components integral for fostering high-quality rehabilitation—the disheartening mixed feedback from both satisfied visitors alongside outraged families underscores persistent deficits requiring urgent attention from administrative leadership committed solely toward improving holistic health outcomes for every resident entrusted into their care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Universal Health Care - Greenville is an exceptional assisted living community located in the heart of Greenville, NC. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our amenities are designed to enhance the well-being and convenience of our residents. We have a beauty salon on-site where residents can pamper themselves and look their best. Residents can also enjoy their favorite TV shows with our cable or satellite TV service. Our community operated transportation makes it easy for residents to run errands or visit local attractions. For those who want to stay connected, we offer a computer center and Wi-Fi/ high-speed internet access.
Dining at Universal Health Care - Greenville is an exceptional experience. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. We accommodate special dietary restrictions to ensure that each resident's needs are met.
Our care services cater to the unique needs of each resident. Our 24-hour call system provides peace of mind knowing that assistance is just a button away. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by our trained staff to ensure that residents take their medications correctly and on time. Our mental wellness program focuses on promoting emotional well-being among our residents.
At Universal Health Care - Greenville, we believe in keeping our residents engaged and fulfilled through various activities and programs. Our concierge services help plan day trips for residents, allowing them to explore their surroundings and create lasting memories. Fitness programs are available to keep residents active and healthy. Resident-run activities foster a sense of community and encourage social interaction among peers.
We understand the importance of maintaining personal independence for our residents, which is why we offer move-in coordination services for a smooth transition into our community. Housekeeping services ensure that each resident's living space is clean and tidy.
Transportation arrangements are available not only for non-medical purposes but also for doctor's appointments, ensuring that residents have access to the medical care they need. Our wellness center provides additional resources to support the physical and emotional well-being of our residents.
Experience the comfortable and enriching lifestyle at Universal Health Care - Greenville, where we strive to provide exceptional care in a warm and welcoming environment.
Universal Health Care - Greenville is located at 2578 West Fifth Street, Greenville, NC 27834 in Pitt County, North Carolina
Universal Health Care - Greenville on seniors.fyi includes 5 photos including images showing building, landscaping, dining, trees, sidewalk, outdoors, living room, plant, and more.
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Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Interior
Outdoors
Living Room
Building
Trees
