Macgregor Downs Health And Rehabilitation in Greenville, NC
SaveInformation last verified:
2910 Macgregor Downs Road, Greenville, NC 27834
For more information about senior living options: (844) 490-3973
MacGregor Downs is described by reviewers as the best rehab center in the area. The staff are regarded as the Crown Jewels of the facility, delivering 100% effort every day. The nurses, nursing assistants, and therapists are praised for competence, compassion, and respect. The speech and physical therapy teams are highlighted as among the best, with Meredith and others providing attentive care. The outside grounds are impeccably maintained, and the entrance gives a warm welcome. The admissions staff and front desk team, including Sharon and Katrina Salters, are noted for their warmth and responsiveness. The activities department is engaging and caring, with Terry Edwards praised as amazing and Savannah High described as a ray of sunshine. The facility is described as a godsend for patients and families, with attentive and dedicated care.
The reviewer states that the patient was treated horribly, with nurses rolling their eyes and being mean and rude. Call buttons went unanswered and patients waited for hours. The facility is beautiful on the outside but the inside care is horrible, with short-term rehab patients not receiving the care they need. There is chronic understaffing, with one care partner for two halls and at least 45 patients at night. The emergency bell means nothing, with waits of 45 minutes to an hour. Staff are described as lacking empathy and respect and not following through with care plans. Management is accused of prioritizing profit over patient care. The facility is alleged to be dirty, with urine and waste on doors and door knobs. There are reports of near harm or harm to patients, including near death and calls to 911 due to delayed care. Administrators are criticized for refund delays and billing issues after discharge.MacGregor Downs Health and Rehabilitation in Greenville, NC is best suited for families pursuing a therapy-centric recovery path for a loved one who can benefit from intensive rehabilitation and close, hands-on nursing care, with active involvement from family members. The community earns its reputation from strong PT, OT, and speech therapy, and from nursing and CNA teams that often demonstrate genuine compassion and persistence. It works best when a family member can be present and engaged, pressing for timely assessment and clear discharge planning. For seniors who need a clear rehab trajectory, a structured routine, and a facility with a warm, home-like feel, MacGregor Downs can be a practical, capable choice.
Those who should consider alternatives are primarily families prioritizing flawless staffing consistency and pristine day-to-day operations. Several reviews flag ongoing understaffing, long call-button waits, and uneven responsiveness across shifts, with nights and weekends singled out as particularly challenging. There are also persistent concerns about cleanliness and attention to basic daily needs in some long-term situations. For loved ones with high vulnerability to neglect or who require near-constant supervision, the quality gaps described by families may make alternatives more appealing, even if other aspects of care are solid.
The strongest case for MacGregor Downs rests on its front-line caregivers and therapy team. When therapists identify subtle health concerns early and coordinate with nursing staff, patients regain strength and mobility more quickly, and discharge planning can feel proactive rather than reactive. Front desk staff and admissions personnel frequently make families feel welcome, and many residents build meaningful relationships with activity coordinators and social workers who keep care coordinated and focused on meaningful daily routines. The overall vibe on many units, pleasant decor, well-kept grounds, and a bustling, engaged atmosphere, contributes to a sense of reassurance that competent, caring hands are guiding recovery.
Yet the gaps in daily operations cannot be dismissed. A recurring theme is inconsistent staffing levels that translate into delayed assistance, with patients sometimes left waiting for help with basic needs or for responses to call bells. Several families report episodes of neglect or lapses in everyday care, including issues with hygiene and timely support during nursing or care-partner shifts. Administrative friction, such as disputes over billing or refunds, further erodes confidence for families handling ongoing arrangements. These realities do not negate the hospital-level expertise in rehab, but they do undermine reliability and family peace of mind when a loved one’s daily comfort hinges on dependable coverage and clear, continuous communication.
From a practical decision-making standpoint, families should build a concrete, on-site observation plan. Schedule visits at multiple times of day, including evenings and weekends, to gauge call-button response, staff accessibility, and the flow of care across nursing, dietary, PT/OT, and social work. Request to meet the head nurse or unit supervisor to discuss staffing ratios, incident history, and how daily rounds are structured. Ask for a written care plan with measurable goals and a realistic discharge timeline, and verify that medication management is aligned with physician orders and PRN protocols. Inquire about laundry, housekeeping, and personal-care routines to understand where gaps may occur and what contingency plans exist.
In the end, MacGregor Downs offers undeniable strengths for rehab-focused care: skilled therapists, compassionate frontline staff, and a facility environment that supports recovery through routine and activity. That strength, however, is tempered by real concerns about staffing consistency and day-to-day reliability. For families willing to be actively involved, monitor closely, and press for timely escalation when issues arise, the center can deliver meaningful recovery outcomes and a positive trajectory toward home. For those needing near-constant, seamless bedside care with minimal family intervention, alternatives with steadier staffing and tighter governance may be a safer bet. The prudent course is a thorough on-site evaluation, clear questions about staffing and care coordination, and a candid assessment of how hands-on family involvement will be during the expected stay.
152 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Macgregor Downs Health And Rehabilitation in Greenville, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities to cater to the needs and preferences of the residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV provides entertainment options. Community-operated transportation is provided for ease of mobility, allowing residents to go on outings or run errands. The computer center enables residents to stay connected with their loved ones or explore their interests online.
A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the skilled culinary team. Special dietary restrictions are accommodated, ensuring everyone's nutritional needs are met. Housekeeping services keep apartments clean and tidy, while move-in coordination makes transitioning into the community seamless.
For recreational activities, there is a fitness room where residents can engage in physical exercise and maintain their health. A gaming room provides opportunities for friendly competition and social interaction, while a small library encourages reading and intellectual stimulation. Outdoor spaces like gardens allow residents to enjoy nature and fresh air.
The community also focuses on providing excellent care services tailored to individual needs. With 24-hour call systems and supervision, residents have peace of mind knowing that assistance is always within reach. Trained staff members offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on time. Additionally, a mental wellness program promotes emotional well-being.
Transportation arrangements are made not only for non-medical purposes but also specifically for doctors' appointments when necessary.
Residents can participate in various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities that promote engagement and socialization among peers.
Macgregor Downs Health And Rehabilitation is committed to providing excellent care, a comfortable living environment, and enjoyable activities to enhance the quality of life for its residents.
Macgregor Downs Health And Rehabilitation is located at 2910 Macgregor Downs Road, Greenville, NC 27834 in Pitt County, North Carolina
Macgregor Downs Health And Rehabilitation on seniors.fyi includes 5 photos including images showing interior, dining, table settings, bedroom, windows, living room, television, decor, and more.
East Carolina Rehab and Wellness
Greenville, NC
Large, well-staffed rehab/diabetic care with inviting indoor spaces and off-site devotional services.
Universal Health Care - Greenville
Greenville, NC
Clean rooms, professional and compassionate staff, and engaging activities.
Oak Haven Assisted Living
Greenville, NC
Pricing is competitive, with semi-private and studio options offered at well below Pitt County and NC state averages.
Brookdale W. Arlington Boulevard
Greenville, NC
Friendly, attentive staff with a robust activities calendar and comfortable, well-maintained living spaces.
Spring Arbor of Greenville
Greenville, NC
Caring, attentive staff in a clean, home-like setting with engaging activities and standout dining.
Bayada Home Health Care
Greenville, NC
Reliable, friendly aides; flexible scheduling and option to resume services.
Cypress Glen Retirement Community
Greenville, NC
Supportive staff, welcoming atmosphere, and a full continuum of care with engaging activities.
The Fountains at The Albemarle
Tarboro, NC
Friendly staff with an active social life in a clean, welcoming setting.
Washington Manor
Washington, NC
Small, homelike setting with personalized care and comprehensive services (ADL support, meals with dietary options, housekeeping, activities, and transportation).
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Interior
Outdoors
Decor
Bedroom
Dining
