East Carolina Rehab and Wellness in Greenville, NC

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East Carolina Rehab and Wellness in Greenville, NC

Information last verified:

2575 W 5th St, Greenville, NC 27834

For more information about senior living options: (844) 490-3973

3.8 from 42 reviews
5 stars
24
4 stars
6
3 stars
1
2 stars
0
1 stars
11

East Carolina Rehab and Wellness Costs & Pricing

At East Carolina Rehab and Wellness, the monthly costs for various room types reflect a premium option compared to both Pitt County and state averages in North Carolina. A studio unit is priced at $6,660, significantly higher than Pitt County's average of $3,799 and the state's average of $4,020. The pricing for private rooms ranges from $7,650 to $10,500, which also exceeds the county's average of $5,234 and North Carolina's average of $4,425. For those considering a one-bedroom accommodation, East Carolina Rehab and Wellness charges $8,700 - again above the county's median of $6,219 and well over the state's average of $4,055. This pricing reflects the specialized services and quality care provided at this facility.

Floor plansEast Carolina Rehab and WellnessPitt CountyNorth Carolina
Studio$6,660$3,799$4,020
Private$7,650 to $10,500$5,234$4,425
1 Bedroom$8,700$6,219$4,055

Overall Review of East Carolina Rehab and Wellness

Pros

  • pro The new ownership has set a precedent for clean, friendly, and enjoyable living for residents.
  • pro The facility is very clean, and the recent renovations have put it at the top in the area.
  • pro There are smiling and friendly faces everywhere.
  • pro The CNAs do the brunt of the work of patient care 24/7 and are highly respected.
  • pro Gwen is amazing and consistently helps with paperwork and care.
  • pro Office staff like Dora and Juanita are incredibly kind and responsive.
  • pro The rehab staff are very friendly and helpful.
  • pro The facility has a warm and inviting environment.

Cons

  • pro The facility is described as terrible and unfit to care for anyone.
  • pro The reviewer reports multiple falls that led to hospitalizations and a family member's death.
  • pro Residents were left unattended and meals were often late or cold.
  • pro The Nursing Director is described as rude and unprofessional, including yelling at a patient in public.
  • pro The administrator reportedly never acknowledged a resident's departure and care plan meetings produced no action.
  • pro There are claims that some ratings are inflated by staff members' relatives.
  • pro The facility has a long history of issues and should be shut down; it should be avoided.
  • pro The building reportedly has roaches and requires updates, renovations, better food, and improved plumbing.

Review

East Carolina Rehab and Wellness in Greenville is best suited for families seeking a recovery-forward environment where hands-on, compassionate frontline staff can drive rehabilitation and daily care, especially during a transition from hospital to long-term living. The community has real upside for short- or intermediate-term rehab, with an emphasis on therapy and daily assistance provided by a motivated team. Under new ownership, the campus is actively refining its culture, and the current trajectory suggests a facility that can become reliably solid for residents who value personal connections with caregivers and a sense that improvements are ongoing. Prospective movers should be realistic about the pace of change: renovations are visible, and while progress is evident, occasional disruption remains part of the experience.

Those weighing alternatives should be mindful of red flags that repeatedly surface in the reviews. Several families report serious safety and quality concerns, unattended residents, frequent falls, and even hospitalizations tied to inadequate supervision. Cleanliness and maintenance issues, roaches, and inconsistent dining quality have also shown up in multiple accounts. For families prioritizing near-perfect safety records, consistent administrative responsiveness, or a spotless day-to-day environment, it may be prudent to compare with other Greenville-area options that carry stronger CMS scores, fewer reports of neglect, and a more stable leadership presence. East Carolina’s recent improvements may appeal to families willing to tolerate a transition period in exchange for a facility that is actively investing in better care.

On the positive side, the strongest asset is the frontline care culture. Residents and families repeatedly point to dedicated CNAs, attentive nurses, and a rehab team that delivers real rehabilitation value. The therapy staff, physical and occupational therapists, are described as capable and engaged, with particular praise for aides who shoulder the bulk of daily patient needs. The new activity director’s energy and the general warmth of numerous staff members contribute to a welcoming atmosphere. Several residents recall staff who go above and beyond in paperwork, insurance navigation, and personal outreach, which can be a meaningful difference for families navigating complex care transitions. When the leadership falters, the most dependable staff members, Gwen, Dora, Juanita, and similar frontline players, often keep care on track and residents feeling valued.

Yet the flip side remains consequential. Persistent management and communication gaps color numerous experiences: reports of dismissive or unresponsive administrators, care plans that fail to translate into tangible changes, and a sense that certain leaders are out of touch with residents’ day-to-day needs. The nursing director’s harsh treatment, delayed discharges, and inconsistent doctor coverage during holidays are repeated concerns. There are also systemic issues that affect daily life: inconsistent meals, delayed assistance at night, and long-standing maintenance and cleanliness challenges. The combination of these factors creates a risk profile that families cannot overlook, particularly for residents with high fall risk, cognitive needs, or those requiring meticulous care coordination.

However, the pros can materially offset many of the cons for families who actively engage with the process. The visible commitment of frontline staff to resident welfare, paired with a growing sense that leadership is listening and implementing changes, offers a pathway to meaningful improvement. The renovations signal intent, not decoration, and the emphasis on creating a warmer, more resident-centered environment can translate into better daily experiences over time. The rehab-focused posture is real: skilled therapists and responsive aides can deliver measurable gains in independence and safety, which is the core objective for many families evaluating transition care. In short, the facility presents a credible investment for progress-oriented families, provided expectations remain aligned with ongoing operational enhancements.

The practical decision comes down to the kind of risk a family is willing to carry during a transitional care period. If immediate, flawless safety, consistent upper-management oversight, and pristine day-to-day operations are non-negotiable, alternatives may prove more dependable. If, instead, a family can tolerate a working-progress atmosphere with demonstrable rehab strength, a growing resident-centric culture, and staff who show up warmly for residents day after day, East Carolina Rehab and Wellness offers a credible route to better outcomes over time. Prospects should plan a thorough on-site assessment: observe how the care team responds during peak hours, request a direct briefing from the administrator and director of rehab, and ask to review concrete care plans, fall-prevention protocols, and recent state survey results. The decisive factor will be whether the facility can stabilize the positives it already shows, consistent therapy excellence and compassionate frontline care, while systematically addressing the administrative and cleanliness gaps that have shadowed patient experiences.

In practice, families should move deliberately but with optimism. Schedule a trial stay or a long visit to observe interactions between staff and residents, and check whether the administrative team is accessible and accountable. Ask to see the current care plan for a resident with similar needs, confirm staffing ratios on evenings and weekends, and request examples of how care plans were adjusted after family input. Evaluate the dining experience and housekeeping during off-peak times, and discuss the goal timeline for completing ongoing renovations. If the balance tilts toward improved therapy outcomes, genuine staff warmth, and a visible commitment to addressing past shortcomings, East Carolina Rehab and Wellness becomes a compelling choice. If not, keep exploring options with stronger reputational indicators and more consistent day-to-day execution.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

East Carolina Rehab and Wellness in Greenville, NC is a top-notch skilled nursing facility that provides exceptional care to its residents. With a focus on meeting the unique needs of each individual, this community offers a comfortable and supportive environment for those requiring skilled nursing care.

One of the key amenities at East Carolina Rehab and Wellness is the opportunity for devotional services off-site. This allows residents to practice their chosen faith and engage in meaningful spiritual activities within their broader community. These off-site services provide invaluable opportunities for spiritual growth and connection.

In addition, the indoor common areas contribute to a warm and inviting atmosphere where residents can socialize and relax. These well-maintained spaces are designed with comfort in mind, providing ample opportunities for interaction with fellow residents as well as peaceful moments of solitude.

The skilled nursing staff at East Carolina Rehab and Wellness specializes in diabetic care. They possess the expertise needed to address the specific needs of individuals with diabetes, ensuring proper management of their condition. Through monitoring blood sugar levels, administering medications, and offering tailored dietary guidance, these dedicated caregivers work diligently to promote optimal health among residents.

To enrich the lives of its residents, East Carolina Rehab and Wellness also offers devotional activities offsite. This allows individuals to participate in religious events or practices outside of the community, enhancing their sense of belonging within their faith community while encouraging spiritual fulfillment.

In summary, East Carolina Rehab and Wellness is an assisted living community that excels in providing specialized skilled nursing care. With amenities like devotional services off-site and inviting indoor common areas, residents can enjoy both a fulfilling spiritual life and a welcoming social environment. The expert staff's focus on diabetic care ensures that individuals with diabetes receive comprehensive support tailored to their unique needs. Overall, this community focuses on promoting holistic wellness while fostering a sense of belonging among its residents.

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