East Carolina Rehab and Wellness Costs & Pricing
At East Carolina Rehab and Wellness, the monthly costs for various room types reflect a premium option compared to both Pitt County and state averages in North Carolina. A studio unit is priced at $6,660, significantly higher than Pitt County's average of $3,799 and the state's average of $4,020. The pricing for private rooms ranges from $7,650 to $10,500, which also exceeds the county's average of $5,234 and North Carolina's average of $4,425. For those considering a one-bedroom accommodation, East Carolina Rehab and Wellness charges $8,700 - again above the county's median of $6,219 and well over the state's average of $4,055. This pricing reflects the specialized services and quality care provided at this facility.
| Floor plans | East Carolina Rehab and Wellness | Pitt County | North Carolina |
|---|
| Studio | $6,660 | $3,799 | $4,020 |
| Private | $7,650 to $10,500 | $5,234 | $4,425 |
| 1 Bedroom | $8,700 | $6,219 | $4,055 |
Overall Review of East Carolina Rehab and Wellness
differentiator
2 reviews mention this
Call system and night help
Residents mention a call-for-help experience at night that ranges from supportive to troubling.
Several residents describe around-the-clock patient care with aides working continuously. At the same time, one reviewer says a call for help at night was answered poorly, with an aid leaving without addressing the need. This lines up with the community’s documented emphasis on a call system and ongoing supervision.
common
20 reviews mention this
Staff friendliness and support
Staff and nurses are consistently described as welcoming, helpful, and caring.
Many reviews highlight friendly, responsive staff and nurses, with several families saying staff were welcoming from the start and that questions were answered to their satisfaction. A number of residents and visitors also single out specific employees as organized, supportive, and helpful during rehab stays. Even among more critical reviews, commenters often acknowledge there were some staff members who were loving and caring.
caveat
7 reviews mention this
Cleanliness and renovation updates
Cleanliness appears uneven, with renovations improving some parts while others report ongoing problems.
Some reviewers say the facility is very clean and describe being in the middle of renovations. Others report cleanliness concerns such as an unpleasant environment and pests, and one family mentions bed sores and urine exposure. A separate review notes the building needs major upgrades like bathrooms, plumbing, and updated rooms, which suggests improvement is still in progress in certain areas.
caveat
3 reviews mention this
Food quality and dining
Dining feedback is mixed, with concerns about food quality and timing.
Some residents and families describe issues with meals, including burnt food and meals arriving cold or untimely. Another reviewer specifically calls for better food choices and refreshed supplies. While dietary needs are mentioned in dining details, the reviews focus more on day-to-day meal quality and delivery than on menu variety.
common
3 reviews mention this
Rehab therapy support
Rehabilitation therapy staff receive positive notes for being helpful and knowledgeable.
Reviews mention physical and occupational therapy staff as helpful during rehabilitation, and one person credits therapy and rehab staff with supporting recovery after a severe stroke. Another reviewer says the rehab side was friendly and that therapy professionals were a standout compared with other experiences. Overall, rehab care appears to be a stronger part of the day-to-day experience for some residents.
caveat
6 reviews mention this
Attention to patient needs
Some reviewers describe serious breakdowns in supervision, responsiveness, and communication.
Several critical reviews describe residents left unattended, unanswered concerns, and communication problems during a stay. One reviewer alleges a recurring safety issue involving falls, while another describes night-time call-for-help and meal-service failures. One family also reports being billed after concerns about care, and another says staff were unprofessional and the environment was not clean.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.