Cypress Glen Retirement Community in Greenville, NC

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  • Interior

    Modern kitchen with bar stools and stainless steel appliances.
  • Outdoors

    A small building with a parking lot and surrounding trees on a sunny day.
  • Decor

    A cozy living room with a central fireplace, surrounded by comfortable seating and decorative shelves.
  • Living Room

    A cozy living room with comfortable seating, bookshelves, and natural light streaming through large windows.
  • Building

    A small brick entrance building surrounded by landscaping, leading to a residential complex.
  • Architecture

    The image shows the entrance to a building with landscaped surroundings.
  • Bedroom

    A cozy bedroom with a wooden bed, armchair, and warm lighting.
  • Dining

    A cozy dining room features a wooden table with chairs, illuminated by an elegant chandelier. A painting decorates the wall above a sideboard, adding to the warm and inviting atmosphere.
  • Landscaping

    A dog standing on a lawn in front of a house with greenery and trees.
  • Garden

    A well-maintained garden with raised beds, featuring a variety of vegetables and blooming flowers.

Cypress Glen Retirement Community in Greenville, NC

100 Hickory Street, Greenville, NC 27858

For more information about senior living options: (844) 490-3973

4.6 from 85 reviews
5 stars
65
4 stars
12
3 stars
3
2 stars
2
1 stars
3

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Cypress Glen Retirement Community

    Pros

    • pro Cypress Glen is a wonderful place with kind staff and high-quality care.
    • pro The staff are friendly and dedicated to customer service, creating a welcoming community.
    • pro Families feel reassured by the care team's attention to detail and compassionate hands during transitions and rehab.
    • pro Jeny Martin and the leadership team are praised for their empathy, guidance, and support throughout the moving-in process.
    • pro The Cypress Glen community is beautiful, welcoming, and rich with activities that promote happiness and wellness.
    • pro The campus is well maintained with attractive amenities, dining options, and a resort-like atmosphere.
    • pro Residents and their families often describe Cypress Glen as home, where friendships form and residents thrive.

    Cons

    • pro The nursing home is described as rude and disrespectful, and the reviewer would not send a loved one there; the HR manager is rude and slow and not fit for her role.
    • pro The reviewer warns to be wary of what Cypress Glen promises, noting that residents may be moved to a smaller room in another facility after their savings are exhausted.
    • pro Cypress Glen is criticized for being expensive and for spending money on an Olympic-sized pool and a palatial gym, which has led to higher prices and amenities unnecessary for many residents.
    • pro The two-bedroom layouts require two bathrooms, which the reviewer did not like.
    • pro The signage is confusing, making it hard to navigate to the front desk or to the correct entrances.

    Review

    Cypress Glen Retirement Community in Greenville, NC is best suited for active seniors and families seeking a complete, campus-style retirement experience where independent living, assisted living, and skilled care are all available on one beautiful, well-maintained campus. It shines for those who want a high-touch culture, generous move-in support, and a robust slate of activities that keep residents engaged. The community suits families who value continuity of care, clear pathways as needs evolve, and a relocation decision backed by a single, trusted team rather than multiple vendors. Those who prioritize simplicity, the tightest possible budget, or a boutique, low-key environment may want alternatives with lower costs or smaller, more intimate settings.

    On the positive side, Cypress Glen earns its strongest praise for kindness, customer service, and a welcoming atmosphere. Staff are described as thoughtful, patient, and engaged, with leadership work evident in both day-to-day operations and long-range planning - particularly during transitions such as rehab, move-in, or a major renovation cycle. The move-in experience is repeatedly highlighted as smooth and supportive, with experienced guides helping families navigate choices, floor plans, and deliveries. The campus culture centers on resident happiness, with plentiful amenities, a diverse activity calendar, and dining options that range from formal meals to casual options, all contributing to a sense that life there goes beyond basic care.

    The breadth of care options on site - ranging from independent cottages to assisted living and a medical wing - adds undeniable value, especially for couples or siblings who want to stay close as needs shift. The site's all-in-one approach reduces the chaos of multiple transfers and fosters continuity of relationships with staff and neighbors. Residents repeatedly note the quality of upkeep, the attractiveness of the setting, and the ease of access to transportation for shopping and social outings. Even during disruptive periods like ongoing construction, families observed deliberate steps to minimize impact on residents' routines, a testament to operational discipline and thoughtful planning.

    Yet, several caveats deserve attention in decision-making. The price tag is consistently cited as a major consideration, with some families expressing concern that the level of care or upscale amenities may outpace what was initially anticipated or comfortably affordable over time. A significant caveat is the lack of charity care, which has prompted families to scrutinize the long-term affordability and financing arrangements. While many residents find value in the continuum of care, others warn that the financial terms should be confirmed in writing and fully understood before committing. Additional practical notes include layout quirks - such as two bathrooms in certain two-bedroom configurations - and occasional logistical feedback about wayfinding and signage that could be improved for easier navigation.

    These pros and cons intersect in meaningful ways. The high-caliber staff, genuine culture of warmth, and broad care continuum can offset a considerable portion of the cost by delivering peace of mind, predictable routines, and a vibrant social life. Families gain a reliable on-site resource for care transitions, frequent resident engagement, and dependable support during rehabilitation or health changes, all of which can reduce the emotional and logistical burden of caregiving. However, the financial reality remains real: without charity support and with ongoing capital improvements, total cost can demand careful budgeting and clear, documented assurances about what is included and how fees may change over time. In short, Cypress Glen delivers a compelling, high-quality experience for the right buyer - one who values community, continuity of care, and a luxury-leaning environment - and who can comfortably absorb the price structure.

    For families evaluating Cypress Glen, the prudent path is to quantify value against cost, and to verify promises in writing. Schedule candid conversations about long-term affordability, confirmed services, and where residents would relocate if funds become insufficient. Speak with current residents about turnover, maintenance of grounds, and the reliability of dining and activities through changing seasons. Inspect floor plans for suitability, especially if guests or family members will frequently visit, and confirm accessibility and signage during a routine tour. If a condo-like, full-service campus with on-site medical capability aligns with priorities and budget, Cypress Glen stands out as a thoughtful, well-run choice. If affordability, charity support, or a smaller, quieter setting is non-negotiable, consider alternatives that prioritize lower cost or greater simplicity without sacrificing essential quality of life.

    Features

    Housing

    • 55 resident community capacity 55 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cypress Glen Retirement Community in Greenville, NC offers a variety of care options to cater to the specific needs of each resident. As a Continuing Care Retirement Community (CCRC), they provide a continuum of care that includes Independent Living, Memory Care, and Skilled Nursing Facility services.

    Residents at Cypress Glen can enjoy a wide range of amenities designed to enhance their daily lives. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, community-operated transportation for convenient outings, a computer center for staying connected with loved ones, and a fitness room for maintaining an active lifestyle.

    The community is fully furnished and provides housekeeping services to ensure a comfortable living environment. Residents have access to various recreational facilities such as a gaming room and garden, allowing them plenty of opportunities for leisure activities. A small library is available for those who enjoy reading, and private bathrooms offer convenience and privacy.

    Dining at Cypress Glen is restaurant-style, providing delicious meals prepared by professional chefs. Special dietary restrictions can be accommodated to meet individual preferences or medical requirements.

    Care services are available round-the-clock at Cypress Glen to provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The staff also assists with medication management and special dietary restrictions like diabetes diets. Transportation arrangements are made for residents who require this service.

    A diverse range of activities is offered at Cypress Glen to foster social interactions and engage residents in meaningful experiences. Concierge services are available for any assistance needed, while fitness programs promote overall well-being. Planned day trips provide opportunities for exploration beyond the community's premises, and resident-run activities encourage involvement from all members. Scheduled daily activities keep everyone stimulated and entertained.

    Overall, Cypress Glen Retirement Community strives to create an assisted living environment that promotes independence, while offering comprehensive care services tailored to individual needs.

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