801 Greenhaven Drive, Greensboro, NC 27406
For more information about senior living options: (844) 490-3973
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The care at Greenhaven was skilled and compassionate, with a family-like atmosphere. The therapists worked diligently to prepare residents for discharge. From day one, residents were comfortable and visibly content in their new environment. The staff are caring, friendly, and go the extra mile for the residents. The team at the facility is very professional. The facility is clean and well-maintained. Crystal provided wonderful care and was described as the kindest and most helpful by the family. Admissions staff were wonderful to work with and everyone was pleasant.
They describe the facility as severely understaffed, leading to inadequate patient care. They allege life-saving medications were discarded two weeks after being removed, with no notification to patient or family. They claim a nurse placed a high-risk/immunocompromised patient in a room with a severely ill roommate, indicating poor safety. They state staff are overworked and under-skilled, with little common sense used in care. They would not recommend the facility for loved ones. They recount a patient left in a wet bed for hours due to delayed bathroom assistance. They report verbal and emotional abuse toward a relative, with threats of physical abuse ignored by staff. They describe rooms as dirty, messy, unorganized, and cluttered, with poor housekeeping. They allege wrong medications were given and that staff showed a lack of concern for health, prioritizing money instead. They claim the front desk is often the only responsive staff member, with poor communication from the nurse station. They criticize a staff member (nurse supervisor Rupert) for a lack of people skills, professionalism, and compassion. They accuse belongings going missing due to theft by staff during their stay.Greenhaven Health and Rehabilitation Center emerges in these accounts as a place of striking contrast. Some of the most heartening messages praise a family-like atmosphere, compassionate care, and steady progress, while a large portion of the voices convey deep concern about safety, communication, and the everyday realities of understaffing and overburdened workers. Taken together, the collective voice paints a picture of a facility where moments of genuine kindness sit alongside troubling lapses that families say can have real consequences for their loved ones.
On the positive side, there are powerful stories of comfort, respect, and effective rehabilitation. One account describes a 99-year-old grandmother who spent about ten days at Greenhaven for hospitalization and rehabilitation. According to the reviewer, care was "skillful and compassionate," with daily family visits reinforcing the sense of a "family-like atmosphere." The physical and occupational therapy teams are portrayed as diligent and dedicated, helping to prepare for discharge. The patient reportedly remained comfortable from the start, with fears of distress banished, and the family expresses gratitude that their grandmother is back at home and continuing to improve. In short, for this family, Greenhaven delivered a supportive environment, attentive therapists, and a successful transition back home.
But alongside those positive experiences, there are numerous, similarly detailed reviews that raise serious questions about safety, communication, and staffing. A thread runs through several accounts: medications and medical decisions once a patient leaves the facility can be mishandled, and families are left in the dark. One reviewer laments that after a patient was picked up by ambulance, life-saving medications were reportedly discarded two weeks later, with no contact to the patient or family about what to do next or how to retrieve the medications. The complaint suggests a breakdown in communication and a lack of timely follow-through during a transition that should be carefully managed.
Beyond medication issues, there are recurrent concerns about how medical problems are addressed. Some reviewers describe nurses who check vitals and raise alarms about concerning symptoms, only to feel that those concerns are minimized while waiting on guidance from a nurse. In one case, a high-risk patient with immunocompromised status was placed in a room with a severely ill patient who ended up with pneumonia, prompting fears about inadequate triage and room assignment. Taken together, these anecdotes contribute to a perception that safety and appropriate responsiveness may vary markedly from shift to shift and from patient to patient.
Understaffing is a dominant theme across multiple postings. Several reviewers describe the reality of being in a facility where "they're understaffed," resulting in long waits for assistance and a sense that patients do not receive the level of care they expect or deserve. One account explicitly notes being in severe pain and unable to get help, while a friend who was visiting reported that a nurse (named Jessica by the reviewer) was consistently helpful, though the overall experience still felt hamstrung by staffing gaps. Another guest highlights a staff member named Crystal who provided excellent care for a mother-in-law, signaling that there are standout individuals who make a meaningful difference even when systemic pressures are high. The mixed experiences - some staff being praised for their kindness and responsiveness, others criticized for delays or indifference - underline a broader concern about consistency and workload.
There are also vivid, specific episodes that haunt readers long after they finish the stories. One family recounts a terrifying night when a bladder issue led to a medical emergency, after which a nurse who had previously seemed supportive became less responsive, culminating in a traumatic moment described as a wet bed staying that way for hours. The reviewer attributes some of the distress to an interpersonal dynamic with a nurse who had previously been praised, noting that the overall experience left them feeling as though their mother's comfort and dignity were not always prioritized. The word choices in several posts - "ignored," "unresponsive," "unprofessional" - signal a perception that basic attentiveness and respect were not consistently present.
There are also troubling ethical and safety questions raised by residents and families. One review cites verbal and emotional abuse directed at a resident by a family member, with reports of threats of physical abuse and a sense that these concerns go unheard or ignored. In another account, a reviewer describes an environment where the front desk is consistently responsive while the nurse station is frequently unavailable, raising persistent concerns about timely access to clinical staff. Other posts describe cluttered or dirty rooms and persistently untidy conditions, suggesting gaps in the day-to-day housekeeping and room maintenance that can compound the stress of being in a rehab setting.
Finally, the reviews include references to trust and value. Some families report feeling welcome during tours, or encountering staff who are "really nice" and make visitors feel at ease, which stands in stark contrast to others who charge that the facility prioritizes money over health. Allegations of theft - belongings going missing, with a sense that the staff either cannot locate or does not secure personal items - cast a shadow over the overall experience for some residents and their families. One reviewer even warns others not to come here, joining a chorus that paints a difficult, sometimes painful picture of care, communication, and accountability.
Taken as a whole, the portrait of Greenhaven Health and Rehabilitation Center is multifaceted. There are undeniable stories of compassionate care, successful recoveries, and staff members who go the extra mile to support patients and families. At the same time, there are numerous accounts of serious concerns: medication mishandling, poor communication during transitions, understaffing leading to delayed care, alleged abuse or neglect, unsafe room assignments, and the apparent inconsistency in the quality of daily care. For families considering Greenhaven, these narratives collectively stress the importance of thorough questions about staffing levels, care protocols, medication management, and how concerns are addressed, while also keeping in mind that there are real individuals - both patients and caregivers - whose experiences at this facility can range from deeply positive to deeply troubling.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenhaven Health And Rehabilitation Center in Greensboro, NC is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around conveniently, while a computer center enables them to stay connected with loved ones.
The dining room provides restaurant-style dining experiences, where delicious meals are prepared and served to cater to various dietary restrictions. For those who prefer some privacy, each resident enjoys fully furnished accommodations with their own private bathroom and kitchenette. Housekeeping services take care of maintaining cleanliness and tidiness.
Residents can engage in various activities throughout the day to foster social interaction and mental stimulation. A fitness room encourages physical wellness, while a gaming room adds fun into the mix. There is also a small library available for leisurely reading, along with scheduled daily activities organized by the community.
To ensure optimal care and safety, Greenhaven Health And Rehabilitation Center provides 24-hour call systems and supervision, along with assistance for activities of daily living such as bathing, dressing, and transfers. Medication management helps residents stay on top of their health needs, while special dietary restrictions are accommodated.
Additionally, the community offers non-medical transportation arrangements as well as coordination for moving in. Transportation is provided not only for doctors' appointments but also for planned day trips to nearby attractions. A wellness center is accessible to promote overall well-being.
Convenience is paramount at Greenhaven Health And Rehabilitation Center, with Wi-Fi/high-speed internet available throughout the premises. Nearby amenities include cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
With its array of amenities and comprehensive care services tailored to individual needs, Greenhaven Health And Rehabilitation Center provides a comfortable and enriching assisted living environment for its residents in Greensboro, NC.
Greenhaven Health And Rehabilitation Center is located at 801 Greenhaven Drive, Greensboro, NC 27406 in Guilford County, North Carolina
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