Heartland Living & Rehab Costs & Pricing
Heartland Living & Rehab offers semi-private rooms at a monthly cost of $3,690, which is slightly higher than the average in Guilford County at $3,673 and notably above the state average of $3,584 for similar accommodations. This pricing reflects Heartland's commitment to providing quality care and services that may enhance the overall resident experience. While their rates are competitive within the county and state context, they also signal an investment in superior facilities and personalized support that can contribute to a comfortable living environment for residents.
| Floor plans | Heartland Living & Rehab | Guilford County | North Carolina |
|---|
| Semi-Private | $3,690 | $3,673 | $3,584 |
Skilled Nursing Facilities with a similar price nearby
-
from -$690 / mo
Clapps Nursing Center
$3,000 to $4,500 / month
9.4 miles away
-
from +$310 / mo
Camden Health And Rehabilitation
$4,000 / month
6.3 miles away
Overall Review of Heartland Living & Rehab
common
18 reviews mention this
Staff kindness and professionalism
Residents and families frequently describe staff as kind and professional.
Many reviews highlight staff members as warm, attentive, and professional, including praise for the front desk and for direct care teams. Several families also mention that staff worked with residentsā needs and helped them feel comfortable during rehab or long-term stays. A smaller set of reviews disputes that experience, saying some staff were rude, disengaged, or unhelpful, so impressions vary by visit and unit.
common
10 reviews mention this
Therapy drives results
Therapy is a frequent bright spot in reviews.
Residents and families commonly point to physical and occupational therapy as helpful, with multiple mentions of excellent therapy and meaningful progress during rehab. A number of reviews specifically say the therapy team was caring and helped residents meet goals. Even reviews that are critical overall often still single out the rehab or therapy team as a strength.
common
3 reviews mention this
Activities keep residents engaged
Residents describe engaging activities and an active environment.
Reviews mention organized activities and an activities department that helps residents stay engaged. Some commenters also describe a lively, welcoming atmosphere tied to the activity programming. This aligns with the community offering on-site activities and devotional options off-site.
caveat
7 reviews mention this
Food is mixed, sometimes disappointing
Food quality and consistency come through as a mixed experience.
Some reviews praise the food, including comments about good meals and meals being a positive part of visits. Other reviews complain about meals being the wrong temperature, meager, or not being a diabetic-appropriate diet, along with concerns about neglect around feeding. Overall, dining feedback isnāt consistent across reviewers.
caveat
9 reviews mention this
Care responsiveness and call systems
Call-system and response-time concerns are a recurring theme.
Several critical reviews describe long waits for help when call bells or call buttons are pressed, with reports that staff were slow to respond. Other negative comments describe staff not knowing residents well, neglecting basic needs, or not following through when assistance was requested. A few positive reviews contrast this by saying issues were resolved quickly, but the majority of staffing-related negatives focus on responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.