Heartland Living & Rehab in Greensboro, NC
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1131 N Church St, Greensboro, NC 27401
For more information about senior living options: (844) 490-3973
Heartland Living & Rehab offers semi-private rooms at a monthly cost of $3,690, which is slightly higher than the average in Guilford County at $3,673 and notably above the state average of $3,584 for similar accommodations. This pricing reflects Heartland's commitment to providing quality care and services that may enhance the overall resident experience. While their rates are competitive within the county and state context, they also signal an investment in superior facilities and personalized support that can contribute to a comfortable living environment for residents.
| Floor plans | Heartland Living & Rehab | Guilford County | North Carolina |
|---|---|---|---|
| Semi-Private | $3,690 | $3,673 | $3,584 |
The staff were incredibly warm, attentive, and professional. The facility was spotless, well-organized, and had a calm, welcoming atmosphere. The residents are treated with care and dignity. The rehab staff were excellent and the nursing staff was very good. The front desk staff are pleasant and knowledgeable. The activity department is impeccable, and the hospitality makes the environment homey and welcoming. The facility offers personalized care plans and engaging activities for residents. The facility is a fantastic and caring environment with excellent customer service.
They dropped a loved one on the floor. The mother said she was treated worse than ever and died three days after. The stench of urine greeted visitors, and the reviewer hated entering. Some staff were disengaged and lacked essential knowledge. The rooms were outdated and residents were ignored when asking for help. The food was often at the wrong temperature and served in meager portions, with days lacking hot water. The call button system was outdated, causing long waits for assistance. The facility smelled of urine and feces, and safety seemed lacking. The staff were rude and the food unfit to eat. It was described as the worst excuse for a care facility and not recommended. They claimed staff nearly killed their parents by ignoring calls and leaving them unfed.Heartland Living & Rehab in Greensboro is best suited for families pursuing aggressive rehab and short- to mid-term recovery where skilled therapy and a clearly patient-centered care plan can shine - provided the staff on duty are engaged and consistent. Several reviews applaud the rehab department, noting thoughtful physical and occupational therapy, personalized care plans, and a generally homey, welcoming atmosphere when operations run smoothly. The facility itself is described as clean, organized, and capable of delivering meaningful progress that can translate into safe discharge to home. When those conditions hold, Heartland stands out as a credible option for post-acute recovery.
For families prioritizing steady, around-the-clock nursing oversight and a consistently clean, well-maintained environment, alternatives deserve serious consideration. The reviews reveal a troubling pattern: intermittent staffing gaps, call bells that go unanswered for long stretches, and a mix of attentive and disengaged caregivers. Odors, water and heating inconsistencies, outdated rooms, and periods of perceived neglect appear in several accounts. The contrast between outstanding therapy teams and inconsistent daily care creates a risky variability - one that can erode trust when a loved one requires reliable monitoring and timely assistance.
The strongest positives center on therapy and individualized planning. When therapy teams are empowered and present, residents improve, regain independence, and often achieve discharge goals that families value highly. The praise from families who observed compassionate nursing care, coordinated rehab, and engaging activities reinforces Heartland's potential to deliver real value in short-stay rehabilitation. The front desk and activity staff frequently come across as warm and capable, contributing to a sense of safety and belonging during the rehab journey. In short, the programmatic strengths exist and are repeatedly demonstrated by grateful families.
Yet the main drawbacks are not minor. Variability in staff performance appears to color every visit, with some caregivers described as truly dedicated and others as disengaged or rude. Reports of long waits for assistance, inconsistent medication handling, and insufficient attention to basic needs (such as meals at proper temperatures or timely help with call buttons) repeatedly surface. Sanitation and facility upkeep are contested in several reviews, including concerns about odors and outdated interiors. For families evaluating long-term care, these patterns raise serious questions about consistency, safety, and respect - factors that cannot be shrugged off even if short-term rehab is the immediate goal.
A practical decision framework emerges from these mixed signals. Prospective residents should schedule visits at multiple times of day, including evenings and weekends, to observe how staff respond under pressure. Request candid conversations with the Director of Nursing or the executive director to hear about staffing levels, turnover, and any recent quality improvements. Insist on testing the nurse call system and inspecting patient rooms for cleanliness, odors, and accessibility. Review care plans and medication administration processes, verify dietary accommodations, and ask whether the facility has stabilized leadership under recognizable management, such as the recent commentary about Veronica Wagner's impact. Gather firsthand impressions from current residents and family members, and compare with neighboring facilities within the Cone Health network or independent options to gauge relative performance.
The bottom line is decisive: Heartland can be a strong fit for families where rehab success and a genuinely caring therapy culture are the top priorities and where staff consistency can be confirmed in ongoing visits. For those who cannot tolerate inconsistent staffing, frequent call-button delays, hygiene lapses, or an environment that feels neglected at times, alternatives are prudent. This is a facility that has shown both exemplary rehabilitation outcomes and troubling care gaps, depending on when and who is on shift. A thorough on-site assessment, open dialogue with leadership, and direct comparisons with other Greensboro options will determine whether Heartland is the right long-term home or if another community offers greater reliability and peace of mind for a loved one's daily needs.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Piedmont Triad International (9 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Heartland Living & Rehab in Greensboro, NC is a reputable assisted living community that offers exceptional care and a comfortable living environment for seniors. As a skilled nursing facility, we provide specialized care services, specifically catering to individuals with diabetes.
Our community boasts amenities such as devotional services off-site, allowing residents to nurture their spiritual needs. Additionally, the indoor common areas provide an inviting space for socialization and relaxation.
We understand the importance of engaging activities for our residents' well-being. Thus, we offer devotional activities offsite to foster a sense of community and spirituality among our residents.
Heartland Living & Rehab is conveniently located near various establishments, ensuring that our residents have easy access to essential services. With three cafes nearby, our residents can enjoy a cup of coffee or a meal with friends or family. Furthermore, having seven physicians in close proximity provides peace of mind knowing that medical assistance is readily available. We boast a vibrant dining scene with 17 restaurants nearby for residents to explore different cuisines. For those seeking spiritual fulfillment, there are two places of worship within reach. Lastly, one theater nearby allows our residents to indulge in entertainment options at their convenience.
At Heartland Living & Rehab in Greensboro, NC, we strive to create a warm and inclusive environment where residents receive top-notch care while enjoying various amenities and nearby attractions suited to their preferences and needs.
This particular area of Greensboro, North Carolina offers a variety of dining options, ranging from casual eateries like Kickback Jack's and Chipotle Mexican Grill to more upscale options such as Print Works Bistro. There are also several coffee shops nearby including Panera Bread and Starbucks for a relaxing break. For any medical needs, there are numerous physicians' offices and pharmacies within a few miles, providing convenient access to healthcare services. Additionally, there are several theaters for entertainment, as well as places of worship for spiritual fulfillment. In terms of healthcare facilities, there are hospitals in the vicinity, such as Bethany Cardiology and Cone Health Alamance Regional Medical Center. Overall, this area provides a mix of conveniences and amenities that could be appealing for seniors looking to settle down in a lively community with easy access to essential services.
Heartland Living & Rehab offers semi-private rooms at a monthly cost of $3,690, which is slightly higher than the average in Guilford County at $3,673 and notably above the state average of $3,584 for similar accommodations. This pricing reflects Heartland's commitment to providing quality care and services that may enhance the overall resident experience. While their rates are competitive within the county and state context, they also signal an investment in superior facilities and personalized support that can contribute to a comfortable living environment for residents.
Heartland Living & Rehab is located at 1131 N Church St, Greensboro, NC 27401 in Guilford County, North Carolina
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