Maple Grove Health & Rehab Center
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308 W Meadowview Rd, Greensboro, NC 27406
For more information about senior living options: (844) 490-3973
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Maple Grove Nursing Home is described as a blessing, offering compassionate, attentive care and a warm, welcoming atmosphere. The staff are praised for going above and beyond, being friendly, helpful, and treating residents and visitors with respect. The facility is noted for cleanliness and good, appealing food, contributing to a comfortable environment. Management is described as readily available, professional, and responsive to questions or concerns. Leadership and culture are highlighted as outstanding, with a clear sense of care and ongoing improvements.
The facility is described as a joke with terrible staff who hang up on callers. Angela, a receptionist, is described as rude, unprofessional, and threatening to family members. Communication is poor; nurses do not answer phones, making it hard to reach care. Personal belongings, such as clothes, go missing, with suspicions of theft and poor accountability. Residents are reportedly neglected, found soaking wet or in feces, and living in unsanitary conditions. There are claims of medical neglect, including delays in medications and missed appointments. The environment is described as understaffed and unsafe, with terms like "ghetto" used. High turnover in administration and overall dissatisfaction are noted. A reviewer alleges a relative died after delays in care and inadequate treatment.Maple Grove Nursing Home in Greensboro, North Carolina, evokes a remarkably divided impression among those who have experience with it. On one hand, several readers describe a facility that is clean, well-kept, and staffed by caring people who deliver compassionate, attentive care. They speak of a warm, welcoming atmosphere and praise the effort of individual staff members who treat residents with respect. A number of reviews highlight positive experiences during short-term rehab stays, noting that the nursing home environment can feel calm and that management is accessible and willing to help with questions or concerns. These supporters emphasize good food, clean rooms, and staff who are friendly and professional, underscoring a belief that Maple Grove can be a solid choice when things go well.
On the other hand, a substantial thread of reviews paints a starkly different picture. Frustration with communication and perceived rudeness from staff repeatedly emerges as a central grievance. A specific complaint targets a front-desk staff member named Angela, described as having a hostile, dismissive, or even threatening tone, and as someone who hangs up on family members after short conversations. The sentiment runs deeper for several reviewers who feel that calls to the facility are not answered promptly, or that attempts to reach nursing staff are frustrated by long waits and inadequate responses. The pattern described is one of poor communication, limited follow-through, and a sense that families are left in the dark about their loved ones' care.
The negative narrative often includes concrete examples that raise serious safety and care concerns. Reviewers report items going missing, such as clothes, hair products, and even shoes, with one account recounting a grandmother's clothes being lost and not found promptly. Plumbing issues and a smell resembling a sewer are described, along with complaints about cleanliness and sanitation - some reviewers recount bedsores, days when a patient was not bathed, and moments when a patient did not receive timely assistance. There are claims of negligent care, including a patient being left soaking wet or unsupervised, and dire assertions about the overall quality of care, sometimes framed in terms that the facility's staff is overwhelmed or under-resourced.
Some reviews go further into alarming, targeted allegations about treatment and decision-making. There are claims about improper medical decisions, including accusations that a physician suggested letting a patient die rather than transferring care to the hospital, and accounts of deaths related to pneumonia after delays in treatment. Several entries recount a troubling pattern during the COVID era, with one reviewer recalling a lack of timely medication and action, and others commenting on how a care unit was managed during the outbreak. A few accounts describe a high turnover of administrators and staff, contributing to a sense of instability and inconsistent policies across shifts and units.
The landscape of experiences also includes explicit expressions of alarm and intent to pursue formal action. Multiple reviewers express a willingness to file complaints with regulatory bodies, contact attorneys, reach out to news stations, and involve the Better Business Bureau. Some anticipate visiting the facility with legal counsel and taking further steps if problems persist, signaling a climate of high tension and serious concern among families who feel their loved ones are at risk. In some cases, reviewers acknowledge improvements or positive moments, but these voices are often placed amid longer, more lurid accounts of neglect, miscommunication, and unsafe conditions.
In sum, Maple Grove Nursing Home is a facility that elicits strong, polarized responses. For every account praising cleanliness, kindness, and responsive management, there is a companion narrative detailing rude interactions, lost belongings, missed appointments, and grave concerns about patient care and safety. The breadth of these reviews underscores the complex reality that experiences at this single nursing home appear to vary dramatically by individual interactions, staff availability, and the specifics of each resident's day-to-day care. Whether one views Maple Grove as a place of compassionate recovery or as a site of troubling neglect seems to depend on which moments and which staff members a family encounters during their time there. The prevailing message from many reviewers is to proceed with caution, stay vigilant about communication, and consider pursuing formal channels if concerns persist.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Piedmont Triad International (9 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Maple Grove Health & Rehab Center is a reputable assisted living community located in Greensboro, NC. We specialize in providing top-notch care to individuals who require skilled nursing services. Our dedicated team of healthcare professionals ensures that each resident receives the highest level of personalized care.
At Maple Grove Health & Rehab Center, we understand the importance of catering to the spiritual needs of our residents. That is why we offer devotional services off-site, allowing them to practice their faith freely and find solace in a peaceful environment.
Our indoor common areas provide ample space for residents to socialize, participate in group activities, and simply relax. We believe that creating a sense of community and belonging is essential for the overall well-being of our residents.
We take pride in offering specialized diabetic care for those who require it. Our experienced staff members are trained to provide appropriate monitoring, medication management, and support for individuals with diabetes. This ensures that our residents receive the necessary care to maintain optimal health.
In addition to exceptional care, Maple Grove Health & Rehab Center is conveniently located near various amenities. Residents have easy access to two nearby cafes and pharmacies, making it convenient for them or their loved ones to run errands or enjoy a cup of coffee outside the community.
Furthermore, our location boasts proximity to six physicians who can provide comprehensive medical services whenever needed. This ensures that our residents have timely access to medical expertise right within their reach.
For those looking for dining options or entertainment opportunities close by, Maple Grove Health & Rehab Center offers 16 nearby restaurants and two theaters. Residents can enjoy delicious meals at restaurants or indulge in theater shows without having to travel far from home.
Finally, we understand the significance of practicing one's faith. That is why we are pleased to share that there are three places of worship nearby where residents can attend religious services according to their beliefs.
At Maple Grove Health & Rehab Center, we prioritize providing exceptional care while ensuring that residents have access to necessary amenities, medical services, and leisure activities. Our assisted living community is designed to create a comfortable and fulfilling lifestyle for our residents, promoting their overall well-being.
This part of Greensboro, North Carolina offers a convenient and vibrant community for senior living. With a variety of dining options such as Stamey's Barbecue and Hops Burger Bar, as well as pharmacies like Walgreens and CVS within close proximity, residents have easy access to essential services. Places of worship such as Pinecroft Baptist Church and Lindley Park Baptist Church provide spiritual support for those seeking a sense of community. Additionally, there are reputable medical facilities like Eagle Family Medicine At Triad and Greensboro Orthopaedics nearby for healthcare needs. The presence of cafes like Caribou Coffee and Starbucks offer opportunities for socializing with friends or enjoying a relaxing cup of coffee. For entertainment, theaters like Regal Greensboro Grande & RPX are available for movie buffs. Overall, this neighborhood in Greensboro presents a well-rounded environment that may be appealing to seniors looking for a convenient yet engaging place to call home.
Maple Grove Health & Rehab Center is located at 308 W Meadowview Rd, Greensboro, NC 27406 in Guilford County, North Carolina
Maple Grove Health & Rehab Center on seniors.fyi includes 4 photos including images showing bedroom, decor, building, parking, trees, landscaping, interior, windows, and more.
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