Senior Helpers

Pros

• The company is highly organized and has a solid system to support staff, caregivers, and seniors.
• The staff are flexible and work with clients' schedules.
• The helper provides thorough care for clients.
• Shifts are always covered and updates are communicated promptly, giving families more freedom and less worry.
• The office staff are awesome and work with clients' schedules.
• The clients are the sweetest.
• Senior Helpers offers rewarding opportunities to make a difference in people's lives.
• They want the best for their clients and employees.
• Chris and Candace are highly knowledgeable about VA, Medicare, and Medicaid and help families navigate benefits.
• The agency comes through for clients when they have nobody else to help, making a huge difference after surgery.
• Kristi provided amazing care for a client's father, treating him like her own parent.
• The experience with Senior Helpers is excellent, with staff who are super nice and willing to help.
• The agency shows great attention to quality care and ensures coverage, providing peace of mind.
• Candace and Christine set up help quickly, listened to the client's needs, and found the perfect sitter.

Cons

• The office staff are horrible; they are rude and liars.
• The client may have to find another company.

Review

From the outset, this company exudes a level of organization and care that many families wish they could rely on. Reviewers consistently praise a system that checks in on both staff and the seniors they serve, creating a sense of accountability that translates into reliable, steady care. Families notice that the staff are not only friendly but flexible, willing to work around busy or changing schedules, and the helpers themselves take pride in performing thorough, attentive care. It's clear that the overall culture emphasizes quality, consistency, and a person-centered approach rather than just ticking boxes.

Reliability and communication stand out as core strengths. Shifts are reportedly always covered and updates are shared in a timely manner, which reduces uncertainty for families and gives them much more freedom to live their lives without constantly worrying about who will be with their loved one. This level of dependability is repeatedly highlighted as one of the most valuable benefits, with families noting that the agency's reliability makes daily life easier and less stressful for everyone involved.

Many reviewers speak highly of the people who work there, from office staff to field caregivers. The sentiment is unanimous when it comes to the staff: they are awesome, friendly, and genuinely caring. Families describe the office team as the kind of people who go above and beyond to accommodate scheduling needs and to connect families with the most suitable caregivers. It's also common to hear that the clients themselves are some of the nicest people, further reinforcing the sense that this is a welcoming, supportive environment for both clients and staff.

The organization is also appreciated for the opportunities it provides to both clients and employees. Reviewers talk about meaningful, rewarding work and emphasize that Senior Helpers genuinely wants the best for those receiving care as well as for the people who deliver it. The sense of purpose is palpable, with many expressing pride in working with a company that prioritizes dignity, respect, and quality care over profits alone. This alignment between company values and daily practice is cited as a major factor in ongoing satisfaction.

Several stories illustrate the depth of care over an extended period. One review notes almost two years of excellent service for a father, with caregivers who are described as great and an office team (including well-regarded names like Chris and Candace) who are knowledgeable about VA, Medicare, and Medicaid. The reviewer appreciates how these staff members have helped navigate benefits and insurance, making complicated processes feel manageable. Another family member explains how the team came through post-surgery when help was scarce, making a significant positive impact at a difficult time. These long-term and high-stakes experiences underscore the agency's capacity to deliver reliable support over time.

The positive experiences aren't universal, however. There is at least one review that raises concerns about the office staff, describing them as rude and dishonest and suggesting the family might seek another provider. While this stands in contrast to the many glowing testimonials, it serves as a reminder that experiences can vary and that ongoing accountability and consistent service remain important. The contrast also highlights that the company's strengths in many cases lie in its patient-care delivery and relationship-building, which some families may experience differently depending on location and staff assignments.

Among the most touching stories are those about individuals who receive deeply personal, attentive care. One reviewer highlights an caregiver - Kristi - whose approach to dad felt almost like caring for her own parent, prompting comments from the family about how such dedication would resolve most elder-care challenges if replicated widely. Others point to caregivers who help with daily activities and routines in ways that preserve the family's sense of normalcy and dignity. Such testimonials contribute to a broader sense that the caregivers are not just performing tasks but building meaningful, trust-filled relationships with the people they support.

The company's impact on family life and peace of mind is further reinforced by numerous remarks about professional, compassionate care. Reviewers describe caregivers as lovely and conscientious, people who are there for important moments of need and who bring a calm, capable presence to the home. The overarching message is that the agency is a reliable partner in caregiving, capable of delivering consistent, high-quality support that the whole family can rely on during stressful times.

Finally, the company's essence is captured in several strong, emphatic endorsements. Phrases like "best place on the planet" and "premium service with an amazing staff" reflect a deep sense of gratitude and loyalty. In particular, a Kernersville, NC office is singled out for its strength, with special thanks to Candace and Christine for their proactive, accommodating approach. The testimonials also emphasize the company's character - putting clients first, maintaining high standards, and fostering an environment where staff feel supported and empowered to do their best work.

Taken together, the collection of experiences paints a picture of Senior Helpers as an organization that combines systematic care, dependable scheduling, and heartfelt caregiver relationships. For many families, the result is not just better care for their loved ones but a tangible sense of freedom and reduced anxiety in daily life. The consistent praise for the staff, leadership, and local offices suggests that, despite the occasional negative feedback, Senior Helpers remains a trusted partner for families seeking professional, compassionate in-home care.

This part of Greensboro, North Carolina offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With a range of restaurants nearby, including options like Kickback Jack's and Print Works Bistro, seniors can enjoy dining out without having to travel far. Additionally, there are several cafes such as Panera Bread and Starbucks for those who enjoy a leisurely coffee break. Access to healthcare is readily available with physicians' offices like Carolina Surgical Arts and Greensboro Orthopaedics in close proximity. For entertainment, there are theaters like Regal Greensboro Grande & RPX for movie enthusiasts. Places of worship such as Christ United Methodist Church provide spiritual support, while pharmacies like Walgreens and Walmart Pharmacy ensure easy access to medications. There are also hospitals like Bethany Cardiology within a reasonable distance for any medical emergencies. Overall, this area provides a convenient and welcoming environment for senior living in Greensboro.

Restaurants

• Kickback Jack's (1.2 miles)
• Chipotle Mexican Grill (1.5 miles)
• Print Works Bistro (1.9 miles)
• KFC (2.1 miles)
• McDonald's (2.3 miles)
• Harper's Restaurant (2.5 miles)
• Bruegger's (2.5 miles)

Cafes

• Panera Bread (2 miles)
• Caribou Coffee (2.4 miles)
• Starbucks (3.2 miles)
• Starbucks (5.5 miles)
• Starbucks (6 miles)
• Starbucks (6.5 miles)
• Panera Bread (10.6 miles)

Physicians

• Carolina Surgical Arts (2.5 miles)
• Greensboro Orthopaedics (2.6 miles)
• Greensboro Orthopedics (2.8 miles)
• Eagle Family Medicine At Triad (3.3 miles)
• Greensboro Imaging (3.6 miles)
• Southeastern Eye Center Add to Favorites (3.9 miles)
• Nh New Garden Med Asso (4.8 miles)

Theaters

• Regal Greensboro Grande & RPX (2.7 miles)
• AMC CLASSIC Greensboro 18 (5.8 miles)
• Regal Palladium & IMAX (10.3 miles)

Places of Worship

• Christ United Methodist Church (3.2 miles)
• Lindley Park Baptist Church (3.6 miles)
• Pinecroft Baptist Church (5.6 miles)
• Immaculate Heart of Mary Catholic Church (13.3 miles)

Pharmacies

• Walgreens (4.9 miles)
• Walmart Pharmacy (5.5 miles)
• CVS Pharmacy (6.1 miles)
• Walgreens (6.5 miles)
• Walmart Pharmacy (6.7 miles)
• Walgreens (8 miles)
• CVS Pharmacy (8.3 miles)

Hospitals

• Bethany Cardiology (11 miles)
• Cone Health Alamance Regional Medical Center (16.1 miles)

Parks

• Springwood Park (13.5 miles)