Nurse Care of North Carolina in Greensboro, NC

Pros

• The staff and clinicians are a very nice group who truly care about patients’ health.
• They are thorough, professional, knowledgeable, and communicate effectively.
• Dr Rosen and the caring staff are amazing.
• The practice delivers short wait times and efficient, thorough care.
• The experience is consistently positive, with attentive, patient-centered service.
• David Spainhour is thorough, explanatory, knowledgeable, and understanding.
• Dr Skotnicki is very good, caring, thorough, and explains things in layman’s terms.
• The nurses and front-desk staff are kind, friendly, and helpful.
• The overall operation is exemplary, with excellent scheduling and professional treatment.

Cons

• The front desk staff was extremely rude and unprofessional.
• The front office is a mess and does not reliably handle calls or scheduling.
• The PA spent only five minutes with the patient and handed them a pamphlet; it felt like a waste of time and money.
• The physician used unnecessary sarcasm and showed low tolerance for the patient’s pain.
• The doctor seemed snobby and was aggressively dismissive, not listening to the patient’s concerns.
• The practice does procedures without obtaining patient permission and bills arrive months later with little transparency.
• Appointments were canceled at the last minute due to emergencies, with no timely alternatives offered.
• The front desk staff blocked entry and offered no greeting or apology, making others feel unwelcome.
• A pediatric visit included a clinician who rolled their eyes and displayed unprofessional behavior toward the child.

Review

This Greensboro ENT practice is best suited for families and older adults who prize attentive, compassionate clinicians who take the time to listen and explain. When the right doctor is involved, care can be thorough, patient-centered, and reassuring, with staff who are friendly and genuinely helpful. The strongest voices in the reviews point to clinicians who explain options clearly, perform careful exams, and treat hearing, sinus, and ENT concerns with competence. In short, this community can be a reliable source of solid medical judgment and human-centered care, provided a patient can connect with a clinician who consistently delivers that experience.

Those who should consider alternatives are the ones whose priority is predictability and friction-free operations. A recurring thread across reviews is uneven scheduling reliability and inconsistent front-desk interactions, sometimes bordering on rude or dismissive behavior. Several patients describe long waits and abrupt appointment changes, including cancellations without timely notification. The phone system and scheduling practices appear unreliable, leaving prospective patients uncertain about access and timing. When billing becomes opaque or surprise charges appear after a visit, trust deteriorates quickly. For families who cannot tolerate administrative turbulence or who rely on precise billing and consistent communication, exploring other ENT clinics or neighboring practices may prevent ongoing frustration.

The key positives, thorough examinations, thoughtful explanations, and some genuinely caring providers, do offset many disadvantages, but only to a point. Reviewers who connected with doctors like Dr. Rosen, Dr. Bates, or Dr. Skotnicki highlight genuine professionalism, listening, and clear guidance. When a clinician takes time to lay out options, the patient feels respected and empowered, and follow-through on tests or treatments tends to be solid. Front-desk and support staff, when they are on their game, contribute to smooth experiences, short waits, courteous greetings, and efficient check-in help, and a few reviewers emphasize how kind and patient the staff were with children. Yet these strengths are unevenly distributed; strong clinical care does not always coincide with administrative reliability, and even the best medical interactions can be undermined by scheduling lapses, miscommunications, or dismissive attitudes.

That variability is the core challenge here. Some visits are described as highly positive: quick appointments, attentive nurses, and a clinician who listens and explains in plain terms. Other encounters reveal a different face: a doctor who appeared rushed, a front desk that seemed overwhelmed or uncivil, and a billing experience that left patients scratching their heads about what was charged and why. The contrast matters because it reshapes whether this practice feels like a cohesive team delivering consistent care or a patchwork where the medical encounter can be excellent but the coordination and administration fall short. For decision-making families, this means assessing the likelihood of looping in with a clinician who meets high standards every time rather than hoping for a “great visit” by chance.

Practical decision guidance helps translate these realities into a concrete plan. First, identify a specific clinician with a track record of positive feedback and request continuity of care wherever possible. Rely on the reviews that emphasize thoroughness, empathy, and clear communication, and verify which physicians are consistently highly rated. Second, approach scheduling proactively: confirm appointment times the day before, ask about the expected duration of visits, and clarify how test results will be communicated. Do not rely on automated phone systems, when possible, speak with a live person to secure a firm appointment window and a clear plan. Third, demand upfront clarity on pricing, tests, and potential out-of-pocket costs. The most painful reviews revolve around unexpected bills; insist on a written estimate and a confirmation of what is billable and what isn’t. Fourth, for families with children or special needs, request a clinician with demonstrated pediatric patience and a gentle bedside manner, and observe early interactions during the first visit to gauge whether the staff treat the patient with respect and calm.

In the end, the community offers tangible value to those who can align with its strongest assets while tolerating its inconsistencies. For seniors and families who want reliable clinical expertise, ready explanations, and a patient-centered clinician at the center of care, this practice can deliver meaningful relief and solid results. The decisive factor is matching the right clinician with consistent administrative support. If the desire is for a smooth, predictable experience, where scheduling, billing transparency, and front-desk courtesy are as dependable as the medical care, consider other options or prepare to be vigilant and proactive here. When the right doctor is engaged and the administrative channels cooperate, the payoff is robust, practical care that respects the patient’s time, preferences, and financial expectations.

This part of Greensboro, North Carolina offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants ranging from fast food options like KFC and McDonald's to more upscale dining experiences at Print Works Bistro, there is something to suit every taste. Additionally, there are several cafes such as Panera Bread and Starbucks within a short driving distance for those who enjoy a leisurely coffee or pastry. For medical needs, there are reputable physicians and healthcare facilities nearby, including Carolina Surgical Arts and Greensboro Orthopaedics. The area also boasts a few theaters for entertainment purposes like Regal Greensboro Grande & RPX. Places of worship such as Christ United Methodist Church provide spiritual support, while pharmacies like Walgreens and CVS make it convenient to access medications. Overall, this part of Greensboro offers a mix of conveniences and resources that would be beneficial for seniors looking to settle in the area.

Restaurants

• Kickback Jack's (1.5 miles)
• Chipotle Mexican Grill (1.8 miles)
• Print Works Bistro (2.2 miles)
• KFC (2.3 miles)
• McDonald's (2.6 miles)
• McDonald's (2.7 miles)
• Harper's Restaurant (2.8 miles)

Cafes

• Panera Bread (2.1 miles)
• Caribou Coffee (2.7 miles)
• Starbucks (3.3 miles)
• Starbucks (5.8 miles)
• Starbucks (6 miles)
• Starbucks (6.9 miles)
• Panera Bread (10.9 miles)

Physicians

• Carolina Surgical Arts (2.6 miles)
• Greensboro Orthopaedics (2.9 miles)
• Greensboro Orthopedics (3 miles)
• Eagle Family Medicine At Triad (3.7 miles)
• Southeastern Eye Center Add to Favorites (3.9 miles)
• Greensboro Imaging (4 miles)
• Nh New Garden Med Asso (4.9 miles)

Theaters

• Regal Greensboro Grande & RPX (3 miles)
• AMC CLASSIC Greensboro 18 (6.2 miles)
• Regal Palladium & IMAX (10.7 miles)

Places of Worship

• Christ United Methodist Church (3.5 miles)
• Lindley Park Baptist Church (4 miles)
• Pinecroft Baptist Church (6 miles)
• Immaculate Heart of Mary Catholic Church (13.6 miles)

Pharmacies

• Walgreens (5.3 miles)
• Walmart Pharmacy (5.8 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (6.9 miles)
• Walmart Pharmacy (7.1 miles)
• Walgreens (8.4 miles)
• CVS Pharmacy (8.7 miles)

Hospitals

• Bethany Cardiology (11.4 miles)
• Cone Health Alamance Regional Medical Center (15.9 miles)

Parks

• Springwood Park (13.3 miles)