2322 Newton Street, Greensboro, NC 27406
For more information about senior living options: (844) 490-3973
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The staff are very courteous and care about patients. The facility is very clean and the staff are friendly; the nursing staff is excellent, and CNAs are very helpful. The staff are amazing. The place is light, bright, and very clean, with well-equipped PT facilities, and the staff are friendly and informative. Guilford Health and Rehab is an outstanding facility, with exceptional leadership from the DON and Administrator and a caring, attentive staff. The activities department is fantastic, consistently organizing engaging and enjoyable events, and residents seem genuinely happy and well-cared-for. The PT department listens to needs and creates a plan for care, with amazing results. The facility staff are friendly and take good care of residents. Mariah is described as full of joy and a bright presence, welcoming patients with love and care. Felicia Evans is praised for being easy to reach and timely in coordinating care.
The staff doesn't care about residents, only about their breaks. Critical medications were not provided as needed, leading to an emergency and hospital stay, followed by a reprimand for seeking care. A patient was left sitting in a soiled diaper for hours due to an unsafe wheelchair and lack of supervision. They let a patient fall and did not listen to his needs. They administered Adderall against the family's wishes. The facility felt bland, cold, and institutional, not home-like.The collection of impressions from patients and families about Guilford Health and Rehab presents a portrait of a facility that many people feel can be exceptional, while others describe serious gaps in safety and care. Across the notes, the tone ranges from glowing praise of individual caregivers and the rehabilitation program to urgent warnings about equipment failures, staffing shortages, and troubling experiences that left family members frightened or angry. Several reviewers emphasize that their experiences varied a lot depending on who was on duty, which unit they were in, and what was happening in the facility at the time.
On the positive side, a number of comments focus on courteous, caring staff who seem genuinely invested in patient well-being. Reviewers describe the nursing team as friendly and attentive, with CNAs who are helpful and acknowledge residents' needs. The rehab program, particularly physical therapy and occupational therapy, is singled out with warmth: phrases like "love PT and OT," "the PT department listens to your needs and creates a plan," and "the results are amazing" recur in testimonials. Cleanliness is also repeatedly noted, with several people saying the facility is well-kept and that residents appear happy and well cared for. In one especially enthusiastic review, the Director of Nursing and the Administrator are praised as exceptional leaders who keep operations running smoothly, and the activities department is described as fantastic with consistently engaging events. The sense that staff go above and beyond is echoed in multiple remarks about being treated like family and feeling confident that loved ones are safe and cared for.
Several patients and families recount concrete, comforting examples of good care: a patient who waited for an aide but was helped by a particular nurse who stood out for her willingness to assist; a visitor who found the facility bright, well-equipped for therapy, and the staff member who explained care steps clearly. People describe being pleased with their loved ones' care, often noting that their relatives regained strength and could return home after rehab. Honors for individual staff members surface repeatedly - names like Geraldine Andrews, Mariah, and Felicia Evans appear in the reviews as people who made meaningful differences through compassion, responsiveness, and proactive coordination of care. In short, these accounts convey that when things align - when qualified staff are present, when communication is clear, and when the rehab team works cohesively - the experience can be very positive and reassuring for families.
Nevertheless, there are loud and specific warnings about safety, organization, and care quality that color the overall picture with concern. One recurring thread centers on equipment and transfer safety: an amputee patient described receiving an unstable wheelchair that was not safe for transfers, necessitating close supervision that was rarely available and resulting in long waits or uncomfortable, unsanitary situations. Other voices describe delays in care or assistance, with a patient noting a long wait for attention despite requesting help for pain. There are claims of a culture where staffing shortages and shifting responsibilities may lead to lapses in basic needs, such as timely medication administration or supervision during critical moments. In one severe account, a family member recounts an intense sequence of events, including a medication override, a patient going unresponsive, life-support in the hospital, and subsequent distrust - culminating in a firm decision not to return to the same facility.
The most troubling comments revolve around perceived gaps in safety and patient rights. A clearly frustrated reviewer expresses that the facility seemed focused on money rather than patient welfare, recounting a case where a loved one was given a medication against family wishes, and describing repeated failures to receive timely attention, falls, and a lack of proactive care. Other notes accuse night CNAs of being unreliable, describe a patient drenched in urine for an extended period, and convey a sense of blame and fear around what happened to a family member. Taken together, these statements lay bare tensions between need for urgent, decisive action and the reality of service gaps, with some families feeling vindicated after moving their loved ones to other facilities.
Beyond the medical and logistical concerns, some reviewers critique the physical environment and the emotional tone of the facility. A few entries acknowledge improvements in areas like cleanliness and patient comfort, but others point to views of the interior as bland, cold, or institutional - unwelcoming rather than home-like. Parking issues and the overall atmosphere of the building surface as practical annoyances for visitors, even when the clinical staff are praised for kindness and competence. These contrasts underscore how a visitor's impression of a rehab stay can hinge as much on atmosphere and logistics as on the clinical care delivered.
In the end, the thread running through these impressions is one of stark contrast. The facility is described by many as capable of excellent rehab outcomes, compassionate care, and dependable professionalism - especially when leadership, therapy teams, and frontline staff are aligned and available. Yet there are equally loud claims of dangerous lapses: equipment safety failures, delayed responses, medication missteps, and serious perceived neglect that led some families to rethink their choices and, in at least one case, to remove a loved one from the facility altogether. The overall takeaway is that Guilford Health and Rehab seems to offer high-quality care in favorable conditions, but the experience can deteriorate quickly in the face of staffing shortages, safety concerns, and miscommunication. Prospective families would be well advised to assess current staffing levels, observe transfer and med routines, and speak directly with multiple staff members across shifts to form a complete picture before making decisions.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Guilford Adult Care 1 is an exceptional board and care home located in Greensboro, NC. Our community offers a comfortable and nurturing environment for older adults who require assistance with their daily activities.
Residents of Guilford Adult Care 1 enjoy a variety of amenities designed to enhance their quality of life. Our spacious dining room provides a pleasant setting for meals where residents can socialize and enjoy delicious, nutritious food. Each living space is fully furnished, ensuring that our residents feel at home and have all the necessary comforts. We also have a beautiful garden where residents can relax, unwind, and enjoy the outdoors.
Our dedicated staff members take care of housekeeping services, ensuring that the living spaces are always clean and tidy. Additionally, we assist our residents with move-in coordination to make the transition as smooth as possible.
To keep our residents connected with their loved ones and the outside world, we provide access to telephone services as well as Wi-Fi/high-speed internet.
We understand that each resident has unique needs, which is why our care services are tailored to meet their individual requirements. Our compassionate staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive comprehensive medical care.
For those with diabetes or special dietary restrictions, we offer diabetes diet options as well as meal preparation and service. Medication management is also provided to ensure that our residents receive their medications on time and in the correct dosage.
Transportation arrangements for medical appointments are made by our staff for added convenience. We also offer transportation to doctor's appointments to ensure that our residents never miss crucial healthcare visits.
Residents at Guilford Adult Care 1 can enjoy a range of scheduled daily activities designed to promote engagement and social interaction among peers.
Our community is ideally situated near various amenities within close proximity. There are two cafes nearby for socializing or enjoying a cup of coffee. Five pharmacies are easily accessible, making it convenient for residents to obtain their medications. Four physicians' offices ensure that medical care is readily available, while 21 restaurants offer a diverse range of dining options. We also have three places of worship nearby for spiritual support and guidance. For entertainment options, there are two theaters in the vicinity.
At Guilford Adult Care 1, we strive to provide an inclusive and supportive environment that promotes independence and well-being for our residents.
Guilford Adult Care 1 is located at 2322 Newton Street, Greensboro, NC 27406 in Guilford County, North Carolina
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