Holden Heights

Pros

• The staff has been described as caring and capable of meeting the needs of residents, providing good care for families.
• The environment of the community is noted to be clean and supportive for residents.
• Residents are offered a nice menu with various meal options.
• There are activities available for residents who wish to participate, contributing to engagement and enjoyment.
• Some reviewers felt comfortable recommending the community based on their positive experiences with care and value.

Cons

• The staff at Holden Heights do not care for the residents and often make fun of them.
• The facility is inadequately staffed, leading to neglect of resident care.
• Residents are frequently found in dirty conditions, wearing ill-fitting clothes that do not belong to them.
• There are serious sanitation issues, with moldy food and a general lack of cleanliness throughout the facility.
• Staff visibility is limited on weekends, and residents are left unattended or ignored.
• Emergency preparedness is lacking, with non-functional elevators and inaccessible exit doors for residents using walkers or wheelchairs.
• Communication between staff and management is poor, leaving families without important updates or responses to inquiries.
• The facility has reported issues with bed bugs and inadequate personal hygiene care for residents.
• Refund requests for overpayments are denied by the administration without proper justification.
• Overall dissatisfaction regarding the unsafe environment and inability to provide necessary medical care is heavily noted across multiple reviews.

Review

Holden Heights, a senior living facility, has faced numerous negative reviews regarding its staff performance, hygiene standards, and overall management. Many families have expressed deep concerns over the inadequate care provided to residents, highlighting alarming incidents that reflect poorly on the facility's ability to foster a safe and nurturing environment. Those who entrusted their loved ones to Holden Heights reported instances of neglect, poor hygiene, and a general lack of compassion from the staff.

One poignant account comes from a family whose loved one experienced significant health issues due to insufficient care. A resident suffered a broken hip while using an inadequate walker provided by the facility. After undergoing surgery and recovery, the family made the difficult decision to transfer their loved one to another care facility. Many reviews echoed similar sentiments: for those who genuinely care about their relatives’ well-being, it would be prudent to seek alternative options for senior care.

The concerns raised extend beyond individual instances of neglect; they paint a broader picture of systemic issues within Holden Heights. Reviewers noted that many staff members were often preoccupied with other activities—such as eating or fixing each other's hair—instead of attending to the needs of residents. Instances were recounted where residents sat in soiled clothing or waiting for meals without any interaction from caregivers. One reviewer described witnessing their family member sitting in filth while wearing clothes marked with someone else's name. The lack of accountability was strikingly evident.

Furthermore, operational inefficiencies also plagued the facility. Multiple accounts mentioned that electrical problems went unaddressed for extended periods and that critical safety systems—like elevators—were frequently out of service, raising questions about how emergencies would be managed effectively in such conditions. Staff visibility appeared inconsistent; while some reviews noted adequate staffing during weekdays, weekends saw a concerning decline in available personnel tending to the needs of residents.

In terms of sanitation and cleanliness, feedback from several reviewers painted a dismal picture as well. Complaints ranged from moldy drinks left unattended in resident rooms to unsanitary conditions generally observed around the premises. Many families felt compelled to bring personal cleaning supplies just to ensure some level of hygiene for their loved ones' living spaces—a clear indication that housekeeping services fell short of acceptable standards.

Despite these overwhelmingly negative sentiments toward Holden Heights, there are contrasting experiences shared by some families who found satisfaction with the quality of care provided at this community. These individuals noted positive interactions with attentive staff members and appreciated activities designed for resident engagement along with clean living environments conducive to elder care. This suggests that while some reviews indicate severe deficiencies at Holden Heights, particularly regarding Memory Care units and weekend staffing challenges, there remain isolated instances where certain families felt reassured by their experiences.

Overall, prospective residents and their families should tread cautiously when considering Holden Heights as an option for senior living. The patterns identified in these reviews suggest fundamental problems with both administrative communication and day-to-day caregiving practices that could compromise residents' safety and comfort—the core tenets required for any reputable caregiving facility dedicated to serving its vulnerable population effectively.

This part of Greensboro, North Carolina offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medications and healthcare services. The area also features a good selection of restaurants offering diverse dining options. Places of worship are available for spiritual fulfillment and community engagement. For entertainment, there are theaters within a few miles for enjoying movies. Access to medical care is readily available with physicians and hospitals in close proximity. Additionally, cafes provide social spaces for relaxation and enjoyment. Parks are located within driving distance for outdoor activities and leisurely walks. Overall, this area provides convenience, accessibility, and opportunities for enrichment making it a promising option for senior living in Greensboro.

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3.2 miles)
• Walmart Pharmacy (3.7 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• Jake's Diner (0.2 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.3 miles)
• Stamey's Barbecue (1.7 miles)
• Hops Burger Bar (1.8 miles)
• Nazareth Bread (1.9 miles)
• Pho Hien Vuong (1.9 miles)
• K&W Cafeteria (2.5 miles)

Places of Worship

• Pinecroft Baptist Church (1.5 miles)
• Lindley Park Baptist Church (1.9 miles)
• Christ United Methodist Church (2.9 miles)
• Immaculate Heart of Mary Catholic Church (9.2 miles)
• South Plainfield Friends Meeting (17 miles)
• Abundant Life (18.2 miles)
• Baptist State Convention Of NC (18.8 miles)

Theaters

• AMC CLASSIC Greensboro 18 (1.7 miles)
• Regal Greensboro Grande & RPX (3.3 miles)
• Regal Palladium & IMAX (6 miles)

Physicians

• Greensboro Imaging (2.1 miles)
• Eagle Family Medicine At Triad (2.2 miles)
• Guilford Family Dentistry (2.2 miles)
• Greensboro Orthopaedics (3.3 miles)
• Greensboro Orthopedics (3.9 miles)
• Carolina Surgical Arts (4.5 miles)
• Eagle Family Medicine (4.6 miles)

Cafes

• Starbucks (2.7 miles)
• Caribou Coffee (3.3 miles)
• Starbucks (3.8 miles)
• Panera Bread (4.5 miles)
• Starbucks (5.1 miles)
• Panera Bread (6.4 miles)
• Starbucks (7.3 miles)

Hospitals

• Bethany Cardiology (6.8 miles)

Parks

• Union Cross Park (16 miles)
• Springwood Park (17.1 miles)