Talk to an advisor (866) 208-4318

Helen Hayes Hospital - RHCF in West Haverstraw, NY

Helen Hayes Hospital - RHCF is a nursing home community in West Haverstraw, NY.

Information last verified:

51 North Rt 9W, West Haverstraw, NY 10993

For more information about senior living options: (866) 208-4318

4.2 from 100 reviews
5 stars
70
4 stars
9
3 stars
3
2 stars
6
1 stars
12

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2020

Add this award to your website

Overall Review of Helen Hayes Hospital - RHCF

differentiator 21 reviews mention this

Rehab therapy drives results

Residents and families repeatedly describe meaningful progress from the therapy team.

Many reviews focus on physical, occupational, and related rehab work that helped patients regain strength and function. Several people specifically mention returning to walking, improving mobility after surgery or stroke, or relearning everyday skills through a therapy plan with goals. A few reviewers describe the rehab approach as organized around recovery and discharge planning, while one or two express concerns about safety, staffing follow-through, or time spent in sessions.

common 26 reviews mention this

Staff care is a consistent theme

Across reviews, the care team is described as kind, professional, and responsive.

A large share of reviews commend nurses, aides, therapists, and support staff for being attentive during daily care needs and recovery. Reviewers also credit staff for coordinating with families, keeping them updated, and guiding patients through discharge and next steps. There are also a smaller number of negative reviews about rudeness, lack of follow-up, or not getting timely help, which affects the experience for those families.

common 8 reviews mention this

Food and dining get credit

Dining is repeatedly described as good for a hospital rehab setting.

Several reviews mention that the food was delicious, healthy, or excellent, and that dietary staff supported what patients needed. A review about meals also notes residents were put on a diet but still enjoyed the food they received. This theme shows up alongside broader mentions of the overall facility experience, with fewer complaints focused on dining itself.

common 5 reviews mention this

Facility cleanliness and upkeep

Multiple reviews describe the building as clean and well maintained.

Some reviewers emphasize cleanliness as part of what made the stay more comfortable, including comments about the facility being clean, modern, and well maintained. Others also connect the appearance of the campus with confidence in the overall care environment. A few negative reviews describe the facility as not clean, but the cleaner-and-upkept perception is more common.

caveat 2 reviews mention this

Visitation rules can feel restrictive

Reviews mention visiting limits that made family time stressful.

Two reviews describe frustration with visitation rules and how visits are managed, including limits on staying together in a dining area or being allowed to wait indoors. One of these accounts describes being made to wait outside and difficulty scheduling group family visits, while another mentions visitation being restricted. These complaints are centered on family access and timing rather than day-to-day care tasks.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 25 resident community capacity 25 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Westchester Cty (17 miles away) Westchester Cty (17 miles away)
  • Stewart (22 miles away) Stewart (22 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Helen Hayes Hospital (0.6 miles)
  • VA Hospital at Montrose (3.7 miles)
  • Hudson Valley Hospital Center (7.7 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (5.2 miles)
  • Rite Aid (6.3 miles)
  • CVS Pharmacy (6.6 miles)
  • Walgreens (7 miles)

Physicians

  • Scott Sanders, MD Dermatology (2.8 miles)
  • Palisades Pediatrics (3.2 miles)
  • Digestive Disease Associates (3.5 miles)
  • Caremount Medical (5.5 miles)
  • Bardonia Pediatric Associates PC (6.3 miles)
  • Advanced Orthopedics & Sports Medicine (7 miles)
  • North Star Medical Group (7.1 miles)

Transportation

  • Cortlandt Metro North Train Station (4.3 miles)
  • Croton-Harmon Amtrak Station (5.3 miles)
  • Peekskill Metro North Train Station (6.1 miles)
  • Metro North - Ossining Train Station (6.8 miles)
  • Bus Stop (7.5 miles)
  • Metro North / NJT - Harriman Station (10.1 miles)
  • Metro North / NJT - Tuxedo Station (10.4 miles)

Parks

  • Croton Landing Park (4.7 miles)
  • Senasqua Park (4.8 miles)
  • Croton Point Park (5.3 miles)
  • Rockland Lake State Park (5.5 miles)
  • Louis Engel Park (6.9 miles)
  • Nyack Beach State Park (7 miles)
  • Perkins Memorial Tower (7.4 miles)

Restaurants

  • The Burger Loft (5 miles)
  • McDonald's (5.1 miles)
  • The Blue Pig (5.3 miles)
  • Peekskill Brewery (6.3 miles)
  • DD's Diner (6.6 miles)
  • The Boathouse (6.7 miles)
  • 3 Westerly Bar and Grill (6.8 miles)

Places of Worship

  • Congregation Tzemach Tzedek Lubavitch of Monsey (6.6 miles)
  • Bais Hamedrash (6.9 miles)
  • Good Shepherd Lutheran Church (10 miles)

Cafes

  • Starbucks (7.5 miles)
  • Boxer Donut & Espresso Bar (8.5 miles)
  • Art Cafe Of Nyack (8.8 miles)
  • Starbucks (9 miles)
  • Starbucks (10.2 miles)
  • Dottie Audrey's Bakery Kitchen (10.5 miles)
  • Coffee Labs Roasters (11.1 miles)

Theaters

  • AMC Palisades 21 (7.6 miles)
  • Nanuet STM 12 & RPX (7.8 miles)

Frequently Asked Questions

Where is Helen Hayes Hospital - RHCF?

Nearby Communities

  • Helen Hayes Hospital - TCU

    Helen Hayes Hospital - TCU

    West Haverstraw, NY

    4.2 from 113 reviews
     

    pro Small, intimate assisted living with 24-hour care, fully furnished rooms, restaurant-style dining, and diabetes-friendly meal options.

  • Assisted Living At Northern Riverview

    Assisted Living At Northern Riverview

    Haverstraw, NY

    4.6 from 40 reviews
     

    pro Respite and assisted living with extensive on-site amenities and care services.

  • Walnut Hill Apartments

    Walnut Hill Apartments

    West Haverstraw, NY

    4 from 20 reviews
     

    pro Serene setting with convenient access to parks, pharmacies, doctors, transportation, and hospitals.

  • Garnerville Home

    Garnerville Home

    Garnerville, NY

    4 from 2 reviews
     

    pro Fully furnished apartments with restaurant-style dining and 24-hour supervision.

  • Haverstraw Place

    Haverstraw Place

    Haverstraw, NY

    4.4 from 7 reviews
     

    pro Nearby healthcare, dining, and parks

  • Green Hills Estate

    Green Hills Estate

    Haverstraw, NY

    3 from 6 reviews
     

    pro Extensive amenities and comprehensive care, including restaurant-style dining and transportation.

  • Northern Riverview Health Care

    Northern Riverview Health Care

    Haverstraw, NY

    3.1 from 7 reviews
     

    pro Friendly, attentive staff and a clean facility.

  • Springvale Apartments

    Springvale Apartments

    Croton-on-Hudson, NY

    4.5 from 81 reviews
    $1,220 to $5,895 / month

    pro Responsive staff, well-maintained grounds, and peaceful river-view living.

  • New York State Veterans Home At Montrose

    New York State Veterans Home At Montrose

    Montrose, NY

    3 from 2 reviews
     

    pro Aesthetically pleasing facility with six independent pods and dedicated nurse stations, plus convenient access to a VA hospital nearby.

Related Resources

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.

  • what is hospice care at homeUnderstanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility

    Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.

  • how much does 24/7 in home care cost per monthUnderstanding the Full Cost of 24/7 In-Home Care: A Detailed Overview

    The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.

Call a senior care advisor