Walnut Hill Apartments

Pros

• Walnut Hill is described as a very friendly, quiet, and lovely place to live.
• Residents are very happy with West Haverstraw/Walnut Hill and grateful for a well-maintained community.
• The office and grounds staff are very nice.
• Peter Romero goes the extra mile to make things work efficiently, showing professionalism and dedication.
• The complex is a great, well-maintained community.
• Peter Romero goes above and beyond to ensure tenants are well taken care of; he is responsive and bilingual.
• The grounds and exterior are well maintained; the complex looks clean and nice.
• There are lots of nice people and a great location near the hospital and shopping.

Cons

• There is a four-year waiting list.
• Residents report a struggle with parking.
• Maintenance requests are not completed fast enough.
• There is no phone number listed to contact the complex.
• Some workers are not doing their job, prompting complaints.

Review

Nestled in West Haverstraw, the Walnut Hill complex has earned a loyal following from residents who prize a combination of convenience, calm, and affordability. One long-term resident notes they've lived there for seven and a half years, enjoying easy access to nearby shopping centers, grocery stores, and gas stations. They describe Walnut Hill as a very friendly, quiet, and lovely place to live, and emphasize that its budget-friendly nature makes it an ideal option for those watching their expenses. The sentiment is clear: it's a solid fit for people 55 and over or those who are disabled, with a sense that the community is welcoming to them.

The complex is now under new management, and several reviews highlight a generally positive experience despite this transition. Residents describe the place as well maintained, with particular praise for the office and grounds staff. A standout is Mr. Peter Romero, who is repeatedly commended for going the extra mile to keep operations running smoothly. In multiple accounts, his professionalism and dedication are appreciated, and one note even points out that he is bilingual, which locals find especially helpful, including translations from Spanish that reflect a diverse community.

Families with long-standing ties to the property also weigh in with warm endorsements. A review from someone whose parents have lived there for years calls Walnut Hill a great, well-maintained community and expresses gratitude for the employees who take good care of residents. The property manager, Mr. Romero, is singled out again for going above and beyond to ensure tenants are well looked after - being responsive and kind, and offering bilingual assistance that helps a broad range of residents. The recurring theme is that the management team, especially Romero, plays a crucial role in the day-to-day quality of life at Walnut Hill.

Beyond the longer-form endorsements, several concise notes reflect a generally favorable impression. People simply say "Good place," "Well maintained outside," and "Clea, friendly," signaling a baseline of cleanliness and a courteous, approachable staff. Others describe visiting friends or relatives who live there as having a positive impression, noting that the setup feels well thought-out and that the grounds are kept in good shape. A visitor who helped a friend expresses the same sentiment - appreciating the setup and the well-kept grounds - while another observer recalls their sister's apartment as beautiful, with the complex looking clean and attractive during a visit.

Alongside the positive observations, a few practical concerns surface. One reviewer asks about contact details, noting that there isn't a phone number listed and wondering how to reach the property. Several comments touch on maintenance and service reliability, with a few residents describing that when maintenance is needed, progress can be slow and they suggest reporting issues so they can be addressed. The issue of communication and response time appears repeatedly, reinforcing that while the staff are friendly and capable, there is room for improvement in responsiveness and escalation when urgent problems arise.

Notably, the complex earns praise for its social fabric and strategic location. Several reviewers emphasize the presence of nice people and a strong sense of community, along with a convenient proximity to hospitals and shopping - the combination of which enhances everyday life for residents. A few exuberant notes - such as "Fantastic!!!" - underscore the overall enthusiasm and positive vibe that permeates the reviews. Taken together, Walnut Hill / West Haverstraw stands out as a welcoming, well-situated place that many residents are proud to call home, especially those who value a supportive staff, convenient amenities, and a community oriented toward seniors and disabled residents.

Located in West Haverstraw, New York, this area offers a convenient and vibrant community for seniors. With several hospitals within a short distance, including Helen Hayes Hospital and Hudson Valley Hospital Center, residents have easy access to medical care. Pharmacies such as CVS and Walgreens are also nearby for medication needs. Various physicians' offices are available for specialized medical services, with options like Scott Sanders, MD Dermatology and Palisades Pediatrics within a few miles. Transportation options include multiple train stations for travel convenience, and parks like Croton Point Park and Rockland Lake State Park offer scenic outdoor spaces for leisure activities. The area also boasts a variety of dining options from fast food chains to local eateries like The Blue Pig and Birdsall House. Additionally, places of worship provide spiritual nourishment, while cafes such as Starbucks and Dottie Audrey's Bakery Kitchen offer cozy spots to relax with a hot drink. For entertainment, theaters like AMC Palisades 21 are easily accessible. Overall, this part of West Haverstraw provides a well-rounded community with amenities that cater to the needs and interests of seniors.

Hospitals

• Helen Hayes Hospital (0.3 miles)
• VA Hospital at Montrose (3.6 miles)
• Hudson Valley Hospital Center (7.5 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (5 miles)
• CVS Pharmacy (5.3 miles)
• Rite Aid (6.6 miles)
• Walgreens (6.8 miles)
• CVS Pharmacy (6.9 miles)

Physicians

• Scott Sanders, MD Dermatology (3.1 miles)
• Palisades Pediatrics (3.5 miles)
• Digestive Disease Associates (3.7 miles)
• Caremount Medical (5.6 miles)
• Bardonia Pediatric Associates PC (6.6 miles)
• North Star Medical Group (7.3 miles)
• Advanced Orthopedics & Sports Medicine (7.3 miles)

Transportation

• Cortlandt Metro North Train Station (4.1 miles)
• Croton-Harmon Amtrak Station (5.5 miles)
• Peekskill Metro North Train Station (5.9 miles)
• Metro North - Ossining Train Station (7 miles)
• Bus Stop (7.7 miles)
• Metro North / NJT - Harriman Station (9.9 miles)
• Metro North / NJT - Tuxedo Station (10.4 miles)

Parks

• Croton Landing Park (4.8 miles)
• Senasqua Park (4.9 miles)
• Croton Point Park (5.5 miles)
• Rockland Lake State Park (5.7 miles)
• Louis Engel Park (7.1 miles)
• Perkins Memorial Tower (7.1 miles)
• Nyack Beach State Park (7.2 miles)

Restaurants

• McDonald's (4.9 miles)
• The Burger Loft (5.2 miles)
• The Blue Pig (5.3 miles)
• Peekskill Brewery (6.1 miles)
• Birdsall House (6.6 miles)
• DD's Diner (6.7 miles)
• The Boathouse (6.9 miles)

Places of Worship

• Congregation Tzemach Tzedek Lubavitch of Monsey (6.8 miles)
• Bais Hamedrash (7 miles)
• Good Shepherd Lutheran Church (10.3 miles)

Cafes

• Starbucks (7.8 miles)
• Boxer Donut & Espresso Bar (8.8 miles)
• Starbucks (8.9 miles)
• Art Cafe Of Nyack (9.1 miles)
• Starbucks (10.1 miles)
• Dottie Audrey's Bakery Kitchen (10.4 miles)
• Coffee Labs Roasters (11.3 miles)

Theaters

• AMC Palisades 21 (7.9 miles)
• Nanuet STM 12 & RPX (8.1 miles)