Haverstraw Place

Pros

• Naomie is the best manager and a joy to work with.
• She cares about the tenants with the utmost regard.
• Since her tenure began, residents feel more cared for.
• She always has a smile on her face and is one phone call away.
• Noemi in management is very kind, patient, and understanding.
• She helped with the senior living assistance application and showed compassion.
• The reviewer rated the experience as Very Good.

Cons

• The place is very dated.
• The reviewer would have run away after realizing who the rental agent was.
• The rental agent wrongly blamed the reviewer for her dismissal, which was not true.
• The rental agent told the reviewer not to contact her with questions.
• The rental agent hoped that karma would get the reviewer someday.
• The rental agent breached confidentiality by sharing the reviewer's financial information with multiple tenants.
• The reviewer believes the rental agent should be fired for treating a potential tenant that way.

Review

Across the comments about this property, a strong thread of positive, person-centered service runs through several memorable experiences. The most glowing praise centers on Naomie, who works in the manager's office. Reviewers describe her as a standout, an absolute joy to work with who truly cares about tenants with the utmost regard. One resident notes that their uncle, a long-time resident of 16 years, feels more cared for since Naomie began her tenure. The sentiment is reinforced by remarks about Naomie's constant readiness - "always a smile on her face and always one phone call away." Taken together, these notes paint a picture of a manager who goes above and beyond to create a welcoming, responsive environment for residents and their families.

In a similar vein, another reviewer shares a highly positive interaction with Noemi, who handles management and applications. Noemi is described as kind, patient, and understanding, particularly regarding a delicate situation involving senior living assistance for the reviewer's mother who must move from her current address. The reviewer contrasts this experience with others where the response was less pleasant and less helpful, emphasizing how Noemi's compassion stood out and made a real difference during a stressful time. The sense is that Noemi's approach embodies the supportive, problem-solving style that residents value when facing important life transitions.

Yet the tone of the collection is not uniformly laudatory. A separate account offers a starkly different experience, focusing on a rental agent associated with the same property. This reviewer stopped by after a coworker's recommendation, only to encounter a dated building and a troubling interpersonal dynamic. The identity of the rental agent becomes a flashpoint: this person had been fired from the prior place, and the reviewer believes she wrongly blames the reviewer for that dismissal. The encounter deteriorates quickly: upon entering, the agent tells the reviewer that applications are already in the basket and advises against contacting her for questions. The agent's parting remark - expressing hope that Karma will "get" the reviewer - is described as hostile and unprofessional.

The most serious portion of the negative experience centers on a confidentiality breach. The reviewer alleges that the agent disclosed the reviewer's financial information to multiple tenants, an accusation that underscores a significant violation of trust and privacy. The reviewer argues that personal information should be kept confidential and handled with care, not spread among tenants. This breach stands in sharp contrast to the commendations for Naomie and Noemi, highlighting how one individual's conduct can undermine a property's reputation and the sense of safety for prospective residents.

In response to the troubling encounter, the reviewer has taken steps to seek accountability. They left a message with the agent's supervisor and stated that they would wait to see if they would receive a proper response. The explicit expectations are clear: the offending behavior should be addressed, and appropriate consequences should follow. The intensity of the review - expressed through calls for firing and for corrective action - reflects the seriousness with which tenants and prospective tenants view privacy, professional boundaries, and respectful treatment.

Despite the mixed feedback, a final note in the collection simply states "Very Good." This terse conclusion suggests that, for some readers or situations, the overall impression of management and staff remains positive, possibly reflecting those who had especially constructive experiences with Naomie and Noemi. It also hints at a broader reality: a property can be home to caring, capable staff who make genuine differences in residents' lives, even as there are notable exceptions that require attention and remediation.

Taken together, these reviews offer a nuanced portrait of the property's culture. On one side are staff members who exemplify empathy, accessibility, and a proactive care for residents and their families. Naomie's leadership and Noemi's attentive application assistance stand out as strong anchors for a welcoming, resident-focused community. On the other side is a clear warning about what can happen when confidentiality is breached and when a staff member's behavior undermines trust. For management, the takeaway is to celebrate the strengths demonstrated by Naomie and Noemi, while addressing the lapse demonstrated by the rental agent through accountability measures, reaffirmed privacy practices, and ongoing staff training. This combination of praise and critical feedback offers a roadmap for maintaining the best possible living environment for all residents.

This part of Haverstraw, New York, offers a range of amenities that may be appealing for seniors looking to settle in the area. With several hospitals and pharmacies within close proximity, residents have easy access to medical care and medication services. Additionally, there are numerous physicians' offices nearby specializing in various fields such as dermatology, pediatrics, and orthopedics. Public transportation options like train stations and bus stops are conveniently located for those who may not drive or prefer not to use their vehicles. Parks, restaurants, cafes, places of worship, theaters, and other recreational facilities provide opportunities for socialization and entertainment. Overall, this neighborhood offers a balanced mix of healthcare services, transportation options, recreational activities, and community resources that cater to the needs of older adults considering senior living in the area.

Hospitals

• Helen Hayes Hospital (1.2 miles)
• VA Hospital at Montrose (3.8 miles)
• Hudson Valley Hospital Center (7.9 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (3 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (4.9 miles)
• Rite Aid (5.7 miles)
• CVS Pharmacy (6.1 miles)
• Walgreens (6.7 miles)

Physicians

• Scott Sanders, MD Dermatology (2.4 miles)
• Palisades Pediatrics (2.7 miles)
• Digestive Disease Associates (3.4 miles)
• Caremount Medical (5.1 miles)
• Bardonia Pediatric Associates PC (5.9 miles)
• North Star Medical Group (6.6 miles)
• Advanced Orthopedics & Sports Medicine (6.7 miles)

Transportation

• Cortlandt Metro North Train Station (4.4 miles)
• Croton-Harmon Amtrak Station (5 miles)
• Metro North - Ossining Train Station (6.3 miles)
• Peekskill Metro North Train Station (6.5 miles)
• Bus Stop (7.1 miles)
• Metro North - Tarrytown Train Station (10.3 miles)
• Metro North / NJT - Harriman Station (10.7 miles)

Parks

• Croton Landing Park (4.5 miles)
• Senasqua Park (4.5 miles)
• Rockland Lake State Park (4.9 miles)
• Croton Point Park (5 miles)
• Louis Engel Park (6.3 miles)
• Nyack Beach State Park (6.4 miles)
• Perkins Memorial Tower (8 miles)

Restaurants

• The Burger Loft (4.5 miles)
• The Blue Pig (5 miles)
• McDonald's (5.5 miles)
• DD's Diner (6.1 miles)
• The Boathouse (6.2 miles)
• 3 Westerly Bar and Grill (6.3 miles)
• Sing Sing Kill Brewery (6.6 miles)

Places of Worship

• Congregation Tzemach Tzedek Lubavitch of Monsey (6.4 miles)
• Bais Hamedrash (6.8 miles)
• Good Shepherd Lutheran Church (9.6 miles)

Theaters

• AMC Palisades 21 (7 miles)
• Nanuet STM 12 & RPX (7.4 miles)

Cafes

• Starbucks (7.1 miles)
• Boxer Donut & Espresso Bar (7.9 miles)
• Art Cafe Of Nyack (8.2 miles)
• Starbucks (9.3 miles)
• Starbucks (10.3 miles)
• Coffee Labs Roasters (10.5 miles)
• Dottie Audrey's Bakery Kitchen (10.8 miles)