Sky View Rehabilitation & Health Care Center

Pros

• The nursing care at Skyview was top-notch, with staff always willing to answer questions and provide assistance.
• Physical therapy (PT) and occupational therapy (OT) were praised as being great during the recovery process.
• The staff on the fifth floor received positive feedback for their care and attentiveness to patients.
• Many reviewers acknowledged that some aides and nurses were nice and professional, providing quality support to patients.
• The facility has a nice appearance, likened to a hotel, and offers a beautiful view of the river.

Cons

• The house doctor at Skyview did not communicate properly with the insurance company, resulting in significant out-of-pocket costs for the patient.
• The staff at Skyview was described as unprofessional and inattentive, ignoring signs of distress that led to a critical situation for a patient.
• Many aides at Skyview were criticized for being uncaring and insulting toward patients.
• The food provided at Skyview was deemed inedible and often cold upon delivery.
• Help requests took an excessively long time to be addressed, sometimes up to 25 minutes before assistance arrived.
• The facility's pricing was considered unfair compared to the quality of care received, leading some to feel it was not worth the cost.
• There are allegations of retribution fears among families who shared negative experiences about their loved ones' care.

Review

Skyview has garnered mixed reviews from patients and their families, reflecting a wide range of experiences that highlight both commendable aspects of care and significant areas of concern. On one hand, some individuals have praised the quality of nursing care provided at the facility. For instance, one reviewer expressed satisfaction with their mother's experience, stating that the nursing staff was not only top-notch but also responsive to questions and needs. This sense of attentiveness evidently contributed to a positive experience during what can be an emotionally challenging time.

However, contrasting narratives reveal stark issues within other areas of Skyview's services. One patient recounted their personal ordeal after being admitted twice due to serious injuries, including a broken back and paralysis. They acknowledged the effectiveness of physical therapy (PT) and occupational therapy (OT) but criticized the house doctor for failing to communicate adequately with their insurance company. As a result, they faced unexpected out-of-pocket costs amounting to $35,000 for room and board alone—a situation exacerbated by feelings of unfair pricing structures depending on the type of insurance coverage.

Tragically, some reviews recount experiences where patients did not receive adequate care or attention—leading to dire consequences. A particularly distressing account described how a healthy individual entered Skyview following knee surgery but tragically deteriorated into critical condition less than a week later due to what was labeled as "unattentive staff." The reviewer asserted that signs of distress were ignored until it was too late; 911 was reportedly called only after key symptoms had escalated dangerously, resulting in severe repercussions for the patient's health.

Moreover, there are notable criticisms regarding specific staff members within Skyview. Multiple individuals pointed out concerns about the aides working in direct patient care roles. According to these accounts, many aides appeared ill-suited for positions in healthcare, leading patients and families alike to feel anxious about their loved ones' welfare when they weren't present. Such sentiments raise doubts about staffing practices and highlight a pressing need for improved training or evaluation processes within the facility’s caregiving teams.

Another critical issue mentioned frequently revolved around meal service and overall dining conditions at Skyview. Numerous reviewers reported receiving food that was not only cold upon delivery but also unappealing or inedible. This aspect raises questions about nutritional standards and whether residents are being provided with meals that cater adequately to both taste preferences and dietary requirements—an essential component in recovery settings where proper nourishment is vital.

Lastly, while many reviewers found positive attributes associated with physical therapy—acknowledging that therapists worked hard to aid recovery—there appeared to be general consensus on lacking support from nursing aides during crucial moments which could greatly enhance patient comfort and safety. Reports indicated long response times when calling for help; delays could stretch up to 25 minutes before assistance arrived, further compounding frustrations among patients who require timely intervention due to various health conditions.

In conclusion, while Skyview showcases certain strengths through its rehabilitation services and dedicated nursing staff as noted by some reviewees, these positives are overshadowed by substantial criticisms regarding medical oversight from doctors, understaffing issues among aides leading to neglectful situations, questionable food quality standards, and pronounced frustration over financial discrepancies related to billing practices based on insurance types. As such mixed reviews surface from former patients family members alike—in seeking future improvements—the collective testimonies serve as critical feedback highlighting urgent needs for intervention across multiple facets of resident care at Skyview.

This part of Croton On Hudson, New York offers a variety of amenities and services that cater to senior living. With several parks nearby such as Croton Landing Park and Senasqua Park, residents can enjoy outdoor activities and scenic views. There are also multiple restaurants in the area like The Blue Pig and 3 Westerly Bar and Grill for dining options. Additionally, pharmacies such as CVS and Walgreens are conveniently located for medication needs. For medical care, there are hospitals like VA Hospital at Montrose and Helen Hayes Hospital within a short distance. Transportation is easily accessible with train stations like Croton-Harmon Amtrak Station and Cortlandt Metro North Train Station nearby. For recreational activities, there are cafes like Starbucks and Boxer Donut & Espresso Bar where seniors can socialize with friends. Overall, this neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Croton On Hudson.

Parks

• Croton Landing Park (0.9 miles)
• Senasqua Park (1.2 miles)
• Croton Point Park (2 miles)
• Louis Engel Park (4.5 miles)
• Rockland Lake State Park (5.4 miles)
• Nyack Beach State Park (6.5 miles)
• Rockefeller State Park Preserve (8.1 miles)

Restaurants

• The Blue Pig (1.4 miles)
• DD's Diner (3.7 miles)
• McDonald's (4.1 miles)
• The Boathouse (4.2 miles)
• 3 Westerly Bar and Grill (4.4 miles)
• Sing Sing Kill Brewery (4.5 miles)
• Peekskill Brewery (5.1 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.4 miles)
• CVS Pharmacy (5.6 miles)

Hospitals

• VA Hospital at Montrose (2 miles)
• Helen Hayes Hospital (4.2 miles)
• Hudson Valley Hospital Center (5.4 miles)
• Northern Westchester H (7.8 miles)
• Northern Westchester Hospital (9.5 miles)

Transportation

• Croton-Harmon Amtrak Station (2 miles)
• Cortlandt Metro North Train Station (2.3 miles)
• Metro North - Ossining Train Station (4.4 miles)
• Peekskill Metro North Train Station (5 miles)
• Chappaqua Train Station (8 miles)
• Metro North - Mount Kisco Train Station (9.3 miles)
• Metro North - Tarrytown Train Station (9.8 miles)

Physicians

• Caremount Medical (2.1 miles)
• North Star Medical Group (4.5 miles)
• Lasser Pediatrics (5.2 miles)
• Hudson Valley Cardiology Group PC (5.2 miles)
• Scott Sanders, MD Dermatology (5.5 miles)
• Palisades Pediatrics (5.7 miles)
• Janet M Barton, RN, FNP (5.8 miles)

Cafes

• Starbucks (6.6 miles)
• Starbucks (6.9 miles)
• Boxer Donut & Espresso Bar (8.5 miles)
• Art Cafe Of Nyack (8.8 miles)
• Starbucks (9.8 miles)
• Coffee Labs Roasters (9.9 miles)

Places of Worship

• Presbyterian Church Of Mt. Kisco (8.4 miles)
• Congregation Tzemach Tzedek Lubavitch of Monsey (10 miles)

Theaters

• AMC Palisades 21 (8.5 miles)
• Nanuet STM 12 & RPX (10 miles)