Verrazano Nursing Home in Staten Island, NY
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100 Castleton Avenue, Staten Island, NY 10301
For more information about senior living options: (844) 490-3973
The staff are described as caring and friendly. PJ is described as compassionate, dedicated, and attentive, representing the facility well. Jose from Admissions is noted as very helpful and always available to answer questions. The admissions process is described as smooth and the facility as fully staffed. The environment is described as clean, welcoming, and friendly. The care is described as amazing and the staff are very nice and helpful. Families feel confident in the staff’s knowledge and ability to keep their loved ones safe and cared for.
The facility is described as absolutely disgusting and neglected, with bugs and garbage everywhere. The administration is disgraceful, disrespecting staff and patients and failing to communicate. The building is old, dirty, with leaking sinks and outdated rooms. The staff are overworked, stressed, and not treated with respect by management. The facility is severely understaffed, leaving patients without food, water, or adequate care. Residents suffer neglect, bedsores, malnutrition, dehydration, and in some cases death. The Director of Nursing and other leaders are rude, power-hungry, and unprofessional. Families report unethical behavior, threats, and a lack of accountability when concerns are raised. Some reviews allege racially biased staff and a hostile environment. Many warn not to send loved ones there and to avoid the facility.Verrazano Nursing Home in Staten Island is best suited for families that can maintain an active, hands-on oversight regime and value a small, home-like setting where some caregivers genuinely care, provided there is consistent advocacy from relatives. The facility’s best-case appeal rests on its intimate size and the reports of caring staff on some shifts, which can translate into meaningful attention when families are able to visit regularly, monitor care plans, and push for timely responses. This is not a hands-off option; it requires deliberate engagement to offset a pattern of operational weaknesses that recur in many reviews.
Those who should consider alternatives are families prioritizing predictability, safety, and strong administrative accountability. The reviews reveal a troubling pattern: inconsistent staffing, frequent communication gaps, and signs of neglect or mismanagement that put residents at real risk. Public complaints describe dirty conditions, broken fixtures, pests, and a facility atmosphere that sometimes feels chaotic or unresponsive. For families without the bandwidth to visit often or to press for immediate action, the risk of substandard care or unaddressed concerns rises considerably. In short, this is not a facility to rely on without a robust advocacy plan.
On the positive side, the facility earns some credibility from a handful of staff–focused experiences: admissions personnel and social work staff are frequently praised for accessibility, warmth, and responsiveness, and a few families highlight a well-regarded rehab team and attentive nurses. Several reviewers point to a small, personable environment where trained therapists and doctors oversee medical needs. These micro-wins suggest that when the staff team aligns, residents can receive competent clinical care and human warmth, especially in rehabilitation and care coordination. The quality of these interactions can be meaningful for residents who have families able to secure timely communication and consistent oversight.
Yet the weight of the cons in the overall narrative cannot be ignored. Understaffing emerges as a dominant, recurring theme: reviewers describe shortages that leave floors undermanned, meals and basic needs delayed, and even essential tasks going unmet. Management and administration are frequently labeled as disrespectful or disengaged, with several accounts alleging poor morale among staff and chaotic operations that bleed into patient care. Cleanliness and maintenance issues appear repeatedly, old infrastructure, leaky sinks, and in some cases visible decay or pests, and several families recount experiences of miscommunication, inaccessible phones, or delays in vital information. A number of vivid, distressing stories about neglect, alleged theft, or residents experiencing preventable deterioration further underscore the gravity of the risk.
In weighing pros and cons, the care that does work at Verrazano does so in spite of systemic weaknesses, not because of them. The dedicated staff who truly engage with residents can make a significant difference, but their impact is limited when administration fails to provide adequate staffing, clear protocols, and reliable infrastructure. The small size can be a strength, permits closer observation and quicker escalation when issues arise, but it also magnifies how gaps in leadership and resources affect every resident. For families making a decision, the bottom line is clear: this community can deliver good, affectionate care at times, but the likelihood of consistent, reliable, issue-free care is not high. If the choice is to proceed here, prepare for vigilant involvement, concrete reporting channels, and a readiness to advocate relentlessly for every care need.
Practical next steps for families: insist on a transparent, documented care plan with defined staffing levels and shift-by-shift assignments; request a direct line of communication to the Director of Nursing and the administrator; arrange frequent, unannounced visits to assess routines, meals, and hygiene; verify maintenance and safety fix timelines for any facility deficiencies; and compare with other Staten Island options that demonstrate steadier staffing and stronger safety records. If choosing Verrazano, enter with a plan to monitor, advocate, and intervene early, because that vigilance is what stands between acceptable care and outcomes that families wish to avoid.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (6 miles away) LaGuardia (15 miles away) John F Kennedy International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Verrazano Nursing Home in Staten Island, NY is a well-equipped assisted living community that offers a comfortable and convenient lifestyle for its residents. The community provides a wide range of amenities to enhance the quality of life for its residents.
Residents have access to a beauty salon where they can enjoy professional hair and beauty services. They can also relax and enjoy their favorite shows with cable or satellite TV in their fully furnished private rooms. The community offers community-operated transportation for easy access to nearby locations, including doctors' appointments.
For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style meals prepared by expert chefs, accommodating special dietary restrictions if required. Residents can also enjoy outdoor spaces, such as gardens, and take advantage of housekeeping services.
The community prioritizes the health and wellness of its residents by providing various care services. These include 24-hour call systems and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration.
Residents can engage in mentally stimulating activities through the mental wellness program offered at Verrazano Nursing Home. In addition, a variety of daily activities are scheduled for residents' enjoyment and socialization opportunities. Fitness programs are also available to promote active lifestyles.
The surrounding area offers convenience with several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby. This allows residents easy access to entertainment options as well as necessary healthcare services.
Overall, Verrazano Nursing Home provides an inviting atmosphere where seniors can thrive while receiving personalized care in a supportive environment.
This area of Staten Island, New York offers a variety of amenities and services that cater to senior living. With multiple parks such as Silver Lake Park and Clove Lakes Park nearby, residents can enjoy outdoor activities and leisurely strolls in nature. The proximity to pharmacies like CVS, Rite Aid, and Walgreens ensures easy access to medications and healthcare necessities. There are also several cafes for socializing with friends over a cup of coffee, as well as reputable physicians and hospitals for medical care. Transportation options include MTA subway stations for convenient travel around the city and to airports like Newark Liberty International Airport. Additionally, there are delicious dining options ranging from dim sum at Precious Island Dim Sum to seafood at Brooklyn Crab. For entertainment, there are theaters like AMC DINE-IN Staten Island 11 and Alamo Drafthouse Staten Island within a short distance. Overall, this part of Staten Island provides a vibrant and diverse community for seniors looking for a comfortable and engaging lifestyle.
Verrazano Nursing Home is located at 100 Castleton Avenue, Staten Island, NY 10301 in Richmond County, New York
Verrazano Nursing Home on seniors.fyi includes 6 photos including images showing interior, exercise equipment, dining, decor, bedroom, urban, gym, treadmill, and more.
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