Verrazano Nursing Home
Save100 Castleton Avenue, Staten Island, NY 10301
For more information about senior living options: (844) 490-3973
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The admissions team is described as a reassuring first point of contact for families, with PJ Rodriguez highlighted as compassionate and attentive. PJ Rodriguez is praised for a great personality, dedication, and being an asset to the Verrazano Nursing & Post-Acute Center. The administrator and liaison PJ are described as providing a wonderful, consistently positive experience. The facility is noted as clean with a friendly environment, and PJ the director is described as kind and communicative. Vernie and the rehab team are recognized for their care and dedication. Jose from Admissions is described as helpful and always available to answer questions. Families recommend the facility, citing clean premises and wonderful staff. CNAs are described as caring and doing their best under challenging conditions. The grounds are described as clean, contributing to a welcoming environment.
The reviews describe the facility as incredibly unprofessional, with supervisors and the Director of Nursing disrespecting staff. The administration is labeled disgraceful and disrespectful to staff in front of patients and families. The facility is said to be dirty, with bugs and garbage, leaking sinks, outdated rooms, and meals described as disgusting. CNAs are portrayed as disrespected and overworked, appearing stressed and belittled by management. The site is described as severely understaffed, leading to neglect and insufficient patient care (for example, only one nurse on a floor during holidays). Communication is criticized as severely lacking, with phones often unanswered and families unable to confirm a patient's status. There are allegations of theft of patients' clothes, harm to patients, and a death following a patient leaving the facility without proper notification or condolences. Specific staff members are criticized as rude or biased (e.g., a male supervisor described as rude; mentions of racially biased staff).The collection of experiences shared about this facility paints a deeply uncomfortable picture for families and patients who rely on it for care. Across numerous posts, people describe an environment that oscillates between moments of care from capable CNAs and stark, systemic failures that undermine patient safety and dignity. The most recurring thread is one of disrespect and chaos at the administrative level, paired with troubling conditions on the floors. Review after review emphasizes that the nursing leadership - especially supervisors and the director of nursing - treat staff and patients with harshness, belittlement, and a lack of professional demeanor. One account sums it up bluntly: "the administration here is disgraceful and the way they treat/talk to their staff is terrible." Several commenters complain that supervisors and the DON yell in hallways and dining rooms, creating a tense atmosphere that patients and families can feel. The overarching sentiment is that, without a culture of respect and accountability at the top, the entire facility struggles to deliver consistent, compassionate care.
Alongside the reputation for poor leadership, numerous reviewers describe persistent operational issues that threaten patient safety. There are repeated claims of under-staffing, with one reviewer noting "usually 1 nurse and 1 aide per floor for all the patients," and others describing long shifts with little to no food or water available to residents during holidays or busy periods. The use of phones and intercoms is frequently labeled unreliable or unresponsive, with families finding it difficult to verify a loved one's status or even reach the floor staff. It's not just communication separate from care; it's care itself that reviewers feel suffers when staffing is thin. The sentiment is that the staff who are present - especially CNAs - are doing their best under impossible conditions, "stressed out" and "exhausted," while being disrespected or overextended by management decisions and expectations that far exceed safe norms.
The physical environment and hygiene also come under sharp critique. Several reviewers describe dirty conditions, with "bugs and garbage everywhere," dirty floors, and rooms that feel outdated. Leaking or flooded sinks, poor maintenance, and a sense that the facility is aging without adequate fixes compound concerns about infection control and overall quality of life for residents. One account explicitly asserts that the place is "absolutely disgusting," urging families to conduct frequent "pop ups" to check on their loved ones. The dietary quality is called into question as well, with meals described as "disgusting." Taken together, these details create a perception that basic standards of cleanliness, upkeep, and nutrition are not consistently met.
Within the staff ecosystem, there is a notable dynamic described by multiple posters: CNAs are core to the patient experience, repeatedly described as caring and capable, yet deliberately constrained. They "try their best" with the limited resources provided and within the constraints of an overstretched system. Several reviewers praise individual CNAs and rehab staff for their dedication, highlighting the humanity and compassion of those on the front lines. However, even these positive notes are tempered by frustration that such efforts are undermined by the administration's behavior toward staff and by systemic shortages. In one account, the same staff who earn some praise are described as being belittled or disrespected by supervisors in front of patients and families, which erodes morale and, potentially, the quality of care over time.
Patient and family experiences run the gamut from hopeful to harrowing. A cluster of posts highlights personal acts of advocacy and gratitude for specific staff members - especially in admissions and rehab departments - who offer steady, reliable communication and a reassuring presence. Names like PJ Rodriguez, Vernie, and Jose from Admissions emerge as beacons in the otherwise troubling landscape. These individuals are praised for compassion, dedication, and helpfulness, and some posts describe them as "an asset" to the facility and as a representative who provides clarity and warmth in difficult moments. The contrast is stark: where some leadership and systems fail, certain staff members rise to provide consistent, humane care and dependable information.
Tragically, the narrative also includes a profoundly distressing incident that underscores the stakes involved. One reviewer recounts an amputee brother who was found to have left the facility with assistance and then died within 12 hours; the NYPD was notified, and the family notes that no condolence or direct communication from the facility followed. This particular story is framed as the culmination of systemic neglect and poor communication, reinforcing the fear and sorrow families feel when they cannot trust that their loved ones are safe. Another reviewer shares an experience of clothing being stolen and reports of a higher risk of harm or mistreatment, painting a picture of a facility where basic protections against neglect and abuse are not consistently upheld.
Overall, the sentiment is a cautious warning: this is not a facility many families would feel confident in leaving a loved one with, particularly if frequent oversight and advocacy are not possible. The reviews repeatedly advise families to stay vigilant, visit often, and expect that meaningful improvements depend on substantial changes at the leadership level, as well as bolstered staffing and better maintenance. Yet there are also glimpses of hope in the form of dedicated staff members and moments of genuine care that remind readers that compassionate, skilled caregiving can and does occur even within a strained system. The voices here - ranging from exasperated and outraged to grateful and hopeful - collectively convey a complex reality: success in this facility seems to hinge on the people currently on the ground who choose to do their best in the face of challenging organizational and logistical constraints.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (6 miles away) LaGuardia (15 miles away) John F Kennedy International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Verrazano Nursing Home in Staten Island, NY is a well-equipped assisted living community that offers a comfortable and convenient lifestyle for its residents. The community provides a wide range of amenities to enhance the quality of life for its residents.
Residents have access to a beauty salon where they can enjoy professional hair and beauty services. They can also relax and enjoy their favorite shows with cable or satellite TV in their fully furnished private rooms. The community offers community-operated transportation for easy access to nearby locations, including doctors' appointments.
For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style meals prepared by expert chefs, accommodating special dietary restrictions if required. Residents can also enjoy outdoor spaces, such as gardens, and take advantage of housekeeping services.
The community prioritizes the health and wellness of its residents by providing various care services. These include 24-hour call systems and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration.
Residents can engage in mentally stimulating activities through the mental wellness program offered at Verrazano Nursing Home. In addition, a variety of daily activities are scheduled for residents' enjoyment and socialization opportunities. Fitness programs are also available to promote active lifestyles.
The surrounding area offers convenience with several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby. This allows residents easy access to entertainment options as well as necessary healthcare services.
Overall, Verrazano Nursing Home provides an inviting atmosphere where seniors can thrive while receiving personalized care in a supportive environment.
This area of Staten Island, New York offers a variety of amenities and services that cater to senior living. With multiple parks such as Silver Lake Park and Clove Lakes Park nearby, residents can enjoy outdoor activities and leisurely strolls in nature. The proximity to pharmacies like CVS, Rite Aid, and Walgreens ensures easy access to medications and healthcare necessities. There are also several cafes for socializing with friends over a cup of coffee, as well as reputable physicians and hospitals for medical care. Transportation options include MTA subway stations for convenient travel around the city and to airports like Newark Liberty International Airport. Additionally, there are delicious dining options ranging from dim sum at Precious Island Dim Sum to seafood at Brooklyn Crab. For entertainment, there are theaters like AMC DINE-IN Staten Island 11 and Alamo Drafthouse Staten Island within a short distance. Overall, this part of Staten Island provides a vibrant and diverse community for seniors looking for a comfortable and engaging lifestyle.
Verrazano Nursing Home is located at 100 Castleton Avenue, Staten Island, NY 10301 in Richmond County, New York
Verrazano Nursing Home on seniors.fyi includes 6 photos including images showing interior, exercise equipment, dining, decor, bedroom, treadmill, windows, lighting, and more.
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In-Depth Look at the VA Aid and Attendance Program
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
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Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
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