Carmel Richmond Healthcare And Rehab Center in Staten Island, NY

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  • Interior

    A serene interior space featuring a statue adorned with flowers, complemented by vibrant stained glass windows.

  • Outdoors

    A group of individuals in red shirts engaging in a community event on a sunny day.

  • Decor

    A serene interior display featuring a statue and fresh roses.

  • Building

    A community gathering featuring individuals in red shirts outside a brick building.

  • Trees

    A cozy outdoor seating area featuring a variety of chairs and tables, surrounded by greenery, on a rainy day.

  • Bathroom

    A bathroom equipped for accessibility, featuring a wheelchair and a bathtub.

  • Lobby

    A welcoming office waiting area with comfortable seating and decorative elements.

  • Hallway

    A view of a hallway with a doorway leading to another room, featuring green walls and modern furnishings.

  • Plant

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Carmel Richmond Healthcare And Rehab Center in Staten Island, NY

Carmel Richmond Healthcare And Rehab Center is a nursing home community in Staten Island, NY.

Information last verified:

88 Old Town Road, Staten Island, NY 10304

For more information about senior living options: (866) 208-4318

4 from 113 reviews
5 stars
77
4 stars
8
3 stars
4
2 stars
3
1 stars
21

Overall Review of Carmel Richmond Healthcare And Rehab Center

common 2 reviews mention this

Compassionate staff is a consistent theme

Staff compassion and responsiveness show up repeatedly in reviews.

Many reviewers describe nurses, aides, and the broader care team as compassionate, respectful, and patient. Families also mention that staff communicate with them and keep them updated, which some describe as reassuring during rehab or long-term stays. A smaller set of reviewers, however, expresses frustration when care feels slow or attention is missing, including reports of long waits for help.

common 2 reviews mention this

Facility cleanliness is frequently mentioned

Clean, well-maintained surroundings come up often in resident feedback.

Multiple reviews highlight that the building is clean and the environment feels well kept. Some reviewers add that the atmosphere feels more home-like, while others note cleanliness as a reason they felt comfortable visiting or returning for follow-ups. A few critical reviews focus less on cleanliness and more on care problems like supervision and staffing, but cleanliness is still a recurring positive point in the overall feedback.

common 2 reviews mention this

Rehab therapy support is a mixed bag

Rehab and therapy quality is a recurring point in reviews.

Several families praise rehabilitation teams for helping residents improve, including physical therapy and occupational therapy support. Others describe the therapy experience more negatively, such as concerns that progress or attention is inconsistent, or that therapy felt rushed or cookie-cutter. Across reviews, people often frame rehab results around how much time and attention the therapy team can realistically provide.

caveat 2 reviews mention this

Understaffing and delayed help are concerns

Some reviews warn about understaffing and delayed responses.

A recurring caution in the negative feedback is that shifts can be understaffed, leading to longer waits for help and less consistent monitoring. Some reviewers describe residents spending long periods waiting or being overlooked, and a few recount safety-related outcomes they attribute to insufficient supervision or slow follow-up. These concerns stand in contrast to the many positive reviews that describe timely assistance and approachable staff.

caveat 2 reviews mention this

Food quality splits reviewers

Food satisfaction varies widely across reviews.

Some residents and families report that meals are delicious, adequate, or that staff work to accommodate what someone likes or needs. Others describe meals as bad or just so-so, including complaints about restricted diets not being handled well consistently. Overall, dining appears to be one of the more polarized topics in the review set.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Newark International (8 miles away) Newark International (8 miles away)
  • John F Kennedy International (17 miles away) John F Kennedy International (17 miles away)
  • LaGuardia (17 miles away) LaGuardia (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English
  • Hindi Hindi
  • Italian Italian
  • Russian Russian
  • Spanish Spanish

Nearby Places of Interest

Parks

  • Clove Lakes Park (1.7 miles)
  • Silver Lake Park (2.3 miles)
  • Silver Lake Park Tennis Courts (2.3 miles)
  • Great Kills Park (2.4 miles)
  • Clove Lakes Park Playground (2.7 miles)
  • Sunset Park (5.7 miles)
  • Stephen R Gregg Bayonne Park (6 miles)

Restaurants

  • Precious Island Dim Sum (2 miles)
  • Heartland Bagels (3.9 miles)
  • L & B Spumoni Gardens (5.7 miles)
  • Coney Island Brewing Co (5.8 miles)
  • Nathan's Famous (5.9 miles)
  • """"""Nathan's Famous"""""" (6 miles)
  • Ruby's Bar & Grill (6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.5 miles)
  • Starbucks (4.1 miles)
  • Judy's (5.9 miles)
  • East One Coffee Roasters (7.7 miles)
  • Dunkin (8 miles)

Theaters

  • Alamo Drafthouse Staten Island (2.3 miles)
  • AMC DINE-IN Staten Island 11 (4.1 miles)
  • 2198 Amc Jersey Garden (6 miles)

Pharmacies

  • CVS Pharmacy (2.3 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4 miles)
  • Target Pharmacy (4.3 miles)
  • Rite Aid (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.7 miles)

Physicians

  • Leading Lasik Center (3.7 miles)
  • Costco Optical (6 miles)
  • AdvantageCare Physicians (6.1 miles)

Transportation

  • MTA Subway - 59th St (5 miles)
  • MTA Subway - Bay Parkway (5.8 miles)
  • MTA Subway - Coney Island/Stillwell Ave (5.9 miles)
  • MTA Subway - 36th St (6.1 miles)
  • MTA Subway - W 8th St/NY Aquarium (6.1 miles)
  • MTA Subway - Sheepshead Bay (7.2 miles)
  • MTA Subway - 4th Ave/9th St (7.4 miles)

Hospitals

  • NYU Langone Hospital Brooklyn (5.1 miles)
  • Maimonides Medical Center (5.7 miles)
  • NewYork-Presbyterian Brooklyn Methodist Hospital (7.7 miles)

Frequently Asked Questions

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