Carmel Richmond Healthcare And Rehab Center

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  • Interior

    A serene interior space featuring a statue adorned with flowers, complemented by vibrant stained glass windows.

  • Outdoors

    A group of individuals in red shirts engaging in a community event on a sunny day.

  • Decor

    A serene interior display featuring a statue and fresh roses.

  • Building

    A community gathering featuring individuals in red shirts outside a brick building.

  • Trees

    A cozy outdoor seating area featuring a variety of chairs and tables, surrounded by greenery, on a rainy day.

  • Bathroom

    A bathroom equipped for accessibility, featuring a wheelchair and a bathtub.

  • Lobby

    A welcoming office waiting area with comfortable seating and decorative elements.

  • Hallway

    A view of a hallway with a doorway leading to another room, featuring green walls and modern furnishings.

  • Plant

    A serene indoor setting featuring a religious statue and a decorative plant.

Carmel Richmond Healthcare And Rehab Center

88 Old Town Road, Staten Island, NY 10304

For more information about senior living options: (844) 490-3973

3.5 from 13 reviews
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Skilled Nursing Facility

Overall Review of Carmel Richmond Healthcare And Rehab Center

Pros

  • pro The staff at Carmel Richmond Healthcare and Rehabilitation Center is friendly, caring, and kind.
  • pro The facility is nice and clean with spacious and well-maintained rooms.
  • pro The Catholic nuns who run the facility are described as nice and caring towards their patients.
  • pro The staff goes out of their way to make residents comfortable and provide excellent therapy care.
  • pro The facility provides a nutritious and well-balanced diet for residents.
  • pro Visitors appreciate the kindness and excellent care provided to their loved ones at the facility.

Cons

  • pro The facility is extremely understaffed.
  • pro The nurses and aides are given too many patients to care for.
  • pro COVID protocols are ignored and not enforced by the administration.
  • pro The staff sometimes disappears for hours at a time.
  • pro Some visitors do not wear masks and there is no enforcement of mask-wearing.
  • pro The PT and OT gave up on a patient after two weeks of therapy.
  • pro The staff left a patient unattended on the floor after a fall.
  • pro The Nuns were rude to residents.
  • pro The care has declined over time at Carmel Richmond.
  • pro There isn't much activities or variety in the food provided.

Review

Carmel Richmond Healthcare and Rehabilitation Center in Staten Island has received mixed reviews from residents and their family members. While some have praised the facility for its cleanliness, friendly staff, and quality of care, others have highlighted concerns about understaffing, lack of enforcement of COVID protocols, and poor treatment.

One recurring issue mentioned by several reviewers is the severe understaffing at the facility. Nurses and aides are often overwhelmed with a high number of patients, sometimes ranging from 60 to 90 per staff member. This seems to be especially true during night shifts when visitors are not present. Some reviewers have reported that nurses would disappear for hours at a time to smoke cigarettes, leaving patients unattended.

Another major concern raised by reviewers is Carmel Richmond's negligence in enforcing COVID protocols. Visitors are allowed to enter without wearing masks, as the front desk fails to verify their recent negative test results. Nurses and aides are also seen interacting with maskless individuals without any regard for safety measures. The responsibility for this lack of enforcement falls on the administration, according to the reviews.

Despite these issues, some positive aspects of the facility were highlighted by certain reviewers. The overall appearance of Carmel Richmond was described as clean and well-maintained. The staff was commended for being friendly, caring, and treating residents with respect. Activities such as parties and bingo were organized regularly for the residents' enjoyment. The food was also praised for its deliciousness.

Reviewers also mentioned specific amenities provided by Carmel Richmond Healthcare and Rehabilitation Center. These include a library, cafeteria, beautiful outdoor spaces with flowers, spacious and clean rooms, nutritious meals, and dedicated Catholic nuns who showed kindness towards patients.

However, there were also highly critical reviews that detailed instances of subpar care experienced by residents or their family members. Complaints included inadequate diaper changes resulting in rashes and sores on a resident's body, insufficient feeding leading to significant weight loss, and therapy services being prematurely discontinued without proper assessment. One reviewer even recounted a serious incident where their mother fell out of bed due to neglectful care.

In conclusion, Carmel Richmond Healthcare and Rehabilitation Center has received mixed reviews. While some reviewers expressed satisfaction with the facility's appearance, staff friendliness, and quality of care, others raised concerns about understaffing, neglecting COVID protocols, and instances of inadequate care. It is important for potential residents or their family members to thoroughly research and visit the facility before making a decision.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newark International (8 miles away) Newark International (8 miles away)
  • John F Kennedy International (17 miles away) John F Kennedy International (17 miles away)
  • LaGuardia (17 miles away) LaGuardia (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Hindi HindiHindi language services are important for seniors in senior living communities because they cater to their cultural and linguistic needs, helping them feel more comfortable and connected. This can enhance communication, socialization, and overall well-being for Hindi-speaking seniors.
  • Italian ItalianItalian cuisine and culture are important for seniors because they offer a sense of tradition, community, and connection to their heritage. Familiar foods and activities can provide comfort and nostalgia, promoting overall well-being and quality of life for older adults. Additionally, Italian cuisine is often associated with health benefits such as Mediterranean diet which can help seniors maintain optimal health in their later years.
  • Russian RussianRussian language and cultural programs are important for seniors in senior living communities because they help residents maintain their cultural identity, connect with others who share their background, and engage in activities that are meaningful to them. These programs can improve seniors' mental and emotional well-being, enhance their sense of belonging, and make their overall living experience more fulfilling.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.

Description

Carmel Richmond Healthcare And Rehab Center in Staten Island, NY offers a wide range of amenities and care services to provide a comfortable and fulfilling assisted living experience for its residents. The center features a beauty salon, where residents can enjoy grooming and pampering services. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents to conveniently access nearby locations.

Residents can utilize the computer center to stay connected with their loved ones or engage in online activities. The dining room offers restaurant-style dining with delicious and nutritious meals prepared and served by the staff. For physical fitness, there is a fitness room available for exercise and wellness activities.

The center provides fully furnished rooms with private bathrooms to ensure privacy and comfort for residents. Housekeeping services are also offered to maintain cleanliness and tidiness.

For recreation, there is a gaming room and a small library where residents can relax, socialize, or indulge in their favorite hobbies. Outdoor space is available for residents to enjoy fresh air and nature.

Move-in coordination services are offered to assist new residents in transitioning smoothly into their new home. Transportation arrangements, both medical and non-medical, are provided for convenience and accessibility.

The wellness center provides 24-hour call system assistance as well as 24-hour supervision to ensure the safety and well-being of the residents. Assistance with daily living activities such as bathing, dressing, transfers, meal preparation, medication management, and special dietary restrictions is readily available.

Residents can benefit from mental wellness programs that promote emotional well-being. Physical therapy services are provided on-site to enhance mobility and improve overall health.

Concierge services are offered along with fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained.

The staff at Carmel Richmond Healthcare And Rehab Center speaks multiple languages including Hindi, Italian, Russian, Spanish for effective communication with diverse resident backgrounds.

With several cafes, parks, pharmacies, restaurants, and transportation options nearby, residents have easy access to various amenities and services in the surrounding area. Additionally, there are theaters nearby for residents to enjoy entertainment outside of the assisted living community. Overall, Carmel Richmond Healthcare And Rehab Center strives to provide a comfortable and enriching environment for its residents.

Nearby Places of Interest

Parks

  • Clove Lakes Park (1.7 miles)
  • Silver Lake Park (2.3 miles)
  • Silver Lake Park Tennis Courts (2.3 miles)
  • Great Kills Park (2.4 miles)
  • Clove Lakes Park Playground (2.7 miles)
  • Sunset Park (5.7 miles)
  • Stephen R Gregg Bayonne Park (6 miles)

Restaurants

  • Precious Island Dim Sum (2 miles)
  • Heartland Bagels (3.9 miles)
  • L & B Spumoni Gardens (5.7 miles)
  • Coney Island Brewing Co (5.8 miles)
  • Nathan's Famous (5.9 miles)
  • """"""Nathan's Famous"""""" (6 miles)
  • Ruby's Bar & Grill (6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.5 miles)
  • Starbucks (4.1 miles)
  • Judy's (5.9 miles)
  • East One Coffee Roasters (7.7 miles)
  • Dunkin (8 miles)

Theaters

  • Alamo Drafthouse Staten Island (2.3 miles)
  • AMC DINE-IN Staten Island 11 (4.1 miles)
  • 2198 Amc Jersey Garden (6 miles)

Pharmacies

  • CVS Pharmacy (2.3 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (4 miles)
  • Target Pharmacy (4.3 miles)
  • Rite Aid (4.4 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.7 miles)

Physicians

  • Leading Lasik Center (3.7 miles)
  • Costco Optical (6 miles)
  • AdvantageCare Physicians (6.1 miles)

Transportation

  • MTA Subway - 59th St (5 miles)
  • MTA Subway - Bay Parkway (5.8 miles)
  • MTA Subway - Coney Island/Stillwell Ave (5.9 miles)
  • MTA Subway - 36th St (6.1 miles)
  • MTA Subway - W 8th St/NY Aquarium (6.1 miles)
  • MTA Subway - Sheepshead Bay (7.2 miles)
  • MTA Subway - 4th Ave/9th St (7.4 miles)

Hospitals

  • NYU Langone Hospital Brooklyn (5.1 miles)
  • Maimonides Medical Center (5.7 miles)
  • NewYork-Presbyterian Brooklyn Methodist Hospital (7.7 miles)

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