70 Father Capodanno Boulevard, Staten Island, NY 10305
For more information about senior living options: (866) 208-4318
3.7 from 31 reviews
5 stars
18
4 stars
2
3 stars
3
2 stars
0
1 stars
8
Overall Review of New Broadview Manor
common11 reviews mention this
Staff support is consistently praised
Residents and families repeatedly describe attentive, caring staff.
Many reviews say the staff is caring, professional, and responsive to residentsâ needs. Several mention managers and administrators who are available, and multiple reviewers describe residents being treated with kindness and respect. A few also tie their good experience to the staffâs help with day-to-day support during moving-in or visits.
common6 reviews mention this
Renovations and clean rooms stand out
Multiple reviewers highlight cleanliness and newly renovated spaces.
Several reviews mention the facility being clean and well maintained, with newly updated or renovated rooms. Families also describe rooms as comfortable and in good condition during tours or after placement. One review, however, describes the room setup as more institutional in feel, even while noting the people were nice.
common6 reviews mention this
Plenty of activities keep days full
Reviews commonly point to daily activities and engagement.
Residents and families describe frequent organized activities, including social events and craft or game-type activities. Some reviewers mention holiday-themed decorating and a calendar of typical day-to-day happenings. Even when one reviewer feels the overall atmosphere is more like a hospital, they still reference on-site spaces used for activities.
caveat2 reviews mention this
Food gets mixed notes
Dining satisfaction is inconsistent across reviews.
One reviewer says the food is okay but not great, while another describes the communityâs cafeteria setup as part of the broader environment. Taken together, the reviews suggest dining is present and accessible, but quality and experience may vary by person.
caveat4 reviews mention this
Theft and poor follow-through worry families
Some reviews raise serious concerns about theft and callbacks.
Several reviews describe missing money or items, including reports of phones and mail being stolen. Others mention difficulty getting in touch, not receiving promised call backs, and not being notified when something changes. A common thread is frustration that management did not follow through after being contacted.
caveat3 reviews mention this
Safety and resident behavior concerns appear
Some reviewers express concern about safety and noise.
A few reviews describe the situation as unsafe, including mentions of police responding. Another reviewer says they can hear staff interactions and that screaming continues for long stretches, and a separate review expresses dissatisfaction with the resident population. While some other reviews describe the environment positively, these comments are recurring concerns in the set.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
New Broadview Manor on seniors.fyi includes 5 photos including images showing urban, building, architecture, exterior, road, outdoor, clouds, entrance, and more.
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The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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