Richmond Center For Rehab And Specialty Healthcare

Pros

• The staff at the facility are described as pleasant and easy to work with, providing helpful and attentive care.
• One reviewer appreciates that their grandmother's room is clean and she is well cared for.
• The gratitude expressed for the staff's assistance indicates a positive experience in addressing the needs of patients.
• There is recognition that individual experiences may vary, acknowledging that some patients might have more favorable outcomes than others.

Cons

• The facility is not fit for a dog and should be investigated and shut down.
• Patients cannot get water or ice, indicating neglect in basic needs.
• The TVs do not work properly, suggesting poor maintenance of facilities.
• Staff do not answer the phones, leading to frustration and lack of communication with families.
• Patients experience long waits for nurse assistance, with bells ringing for 45 minutes or more without response.
• Nursing staff on 3A are described as lazy and unresponsive to patient needs.
• Families are not informed when patients are transferred to the hospital, resulting in a lack of trust in the staff.
• Care provided is subpar, contributing to worsening health conditions instead of recovery.
• Appointments for necessary medical procedures are missed or delayed without proper communication.

Review

The reviews of a particular care facility reveal a deeply concerning picture of patient care and staff responsiveness that has stirred significant anxiety among family members who have entrusted their loved ones to this establishment. Several reviewers have expressed strong sentiments highlighting severe inadequacies in both basic care and communication, creating an atmosphere of distrust and dissatisfaction. The experiences shared suggest a pattern that prospective patients and their families may wish to contemplate before making the crucial decision to seek treatment here.

One prominent issue raised by multiple reviewers is the lack of access to fundamental necessities such as water and ice for patients. This raises significant concerns about the facility's commitment to even the most basic aspects of patient comfort and wellbeing. When families send their loved ones to a rehabilitation or nursing facility, they expect not only medical attention but also daily comforts that contribute to overall health—a standard that seems unmet according to several accounts. Furthermore, complaints about non-functional televisions indicate a disregard for patients’ quality of life during recovery periods.

The communication—or lack thereof—between staff and families is another critical point highlighted across these reviews. Numerous individuals reported taking considerable time trying to reach staff members via phone without success, often leaving urgent questions or concerns unanswered for extended periods. One family member recounted how repeated calls went unanswered while their loved one lay in need of assistance—a lapse that could potentially endanger patients’ health outcomes. Instances where caregivers failed to promptly respond when patients rang for help illustrate an alarming neglect that undermines trust in the facility’s ability to provide adequate care.

Specific experiences detailed by individuals amplify these concerns further still. A spouse noted with grave worry that their partner was twice transferred to a hospital without any notification being given, raising fears not only about inadequate response from nursing staff but also about the potential consequences on their loved one’s health during critical moments of recovery from stroke rehabilitation. Such negligence can have dire outcomes, emphasizing the necessity for timely communication between medical teams and families who are left anxious and uninformed during crises.

Conversely, there are some more positive experiences shared, which offer a stark contrast yet highlight inconsistency in care delivery within this same institution. One reviewer spoke fondly about her grandmother's experience at the facility, stating that her room was clean and staff were helpful and attentive. However, it is essential to note that such positive feedback appears overshadowed by more frequent negative reports regarding overall operational effectiveness. This disparity raises further questions regarding quality assurance within the facility: Are certain units performing better than others? Is there a systemic issue affecting service delivery?

In summary, collectively analyzing these reviews reveals an unsettling picture of patient care at this facility marked by inconsistent service levels ranging from neglectful behavior among some staff members to instances where some patients do receive satisfactory treatment. Families face immense stress when placing their loved ones in care facilities, hoping for compassionate treatment aligned with professional standards—an expectation seemingly unmet based on these testimonials. As such, prospective residents or their advocates must exercise caution and consider seeking alternative options should they be looking for reliable healthcare facilities prioritizing safety, communication, and genuine attentiveness precisely during vulnerable times when it is needed most deeply.

Parks

• Silver Lake Park (1 miles)
• Silver Lake Park Tennis Courts (1.2 miles)
• Clove Lakes Park (1.5 miles)
• Clove Lakes Park Playground (2.3 miles)
• Sunset Park (4.2 miles)
• Great Kills Park (4.3 miles)
• Stephen R Gregg Bayonne Park (4.5 miles)

Physicians

• Leading Lasik Center (2.5 miles)
• Costco Optical (4.3 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Rite Aid (3 miles)
• Rite Aid (3.7 miles)
• Walgreens (4.4 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.4 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4 miles)
• Judy's (4.3 miles)
• Starbucks (5.3 miles)
• East One Coffee Roasters (5.9 miles)
• Dunkin (7.1 miles)

Transportation

• MTA Subway - 59th St (3.4 miles)
• MTA Subway - 36th St (4.4 miles)
• MTA Subway - Bay Parkway (5.1 miles)
• MTA Subway - 4th Ave/9th St (5.7 miles)
• MTA Subway - Coney Island/Stillwell Ave (6 miles)
• MTA Subway - W 8th St/NY Aquarium (6.2 miles)
• MTA Subway - Church Ave (6.3 miles)

Hospitals

• NYU Langone Hospital Brooklyn (3.4 miles)
• Maimonides Medical Center (4.3 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (6 miles)

Restaurants

• Precious Island Dim Sum (4 miles)
• Brooklyn Crab (4.9 miles)
• Heartland Bagels (5 miles)
• L & B Spumoni Gardens (5.4 miles)
• Coney Island Brewing Co (5.9 miles)
• Nathan's Famous (6 miles)
• """"""Nathan's Famous"""""" (6.2 miles)

Theaters

• Alamo Drafthouse Staten Island (4.2 miles)
• 2198 Amc Jersey Garden (5.4 miles)
• AMC DINE-IN Staten Island 11 (5.5 miles)
• Alamo Drafthouse Downtown Brooklyn (6.8 miles)
• Alamo Drafthouse Cinema Lower Manhattan (6.9 miles)