Sunrise of Staten Island

Pros

• The staff at Sunrise of Staten Island is described as excellent, caring, and friendly, creating a welcoming atmosphere for residents.
• Residents enjoy beautifully decorated and clean facilities that provide a pleasant living environment.
• The dining experience is praised for offering tasty meals with a variety of options, contributing to overall resident satisfaction.
• Many residents appreciate the range of activities available, even if they choose not to participate.
• The community fosters friendships among residents, enhancing their social interactions and overall happiness.
• Families express peace of mind knowing that their loved ones are receiving good care in a safe environment.
• Staff are commended for being attentive to residents’ needs and responding promptly to any requests or concerns from families.
• Positive experiences during tours highlight the friendliness of staff and the thoroughness in addressing questions about the facility.
• Overall, several reviewers emphasize that Sunrise of Staten Island is highly recommended for its supportive environment and dedicated staff.

Cons

• An employee was witnessed sleeping in the living room while supposed to be watching the residents.
• An employee threatened to put a resident in the quiet room if she did not eat, which was overheard multiple times during dinner.
• A resident was found with bed sores upon arrival at another facility, and it was concerning that no one at Sunrise of Staten Island had informed the family about them beforehand.
• The reviewer felt they had to constantly advocate for their family member, as staff often took a long time to implement necessary changes.
• There were reports of theft from a resident's room, raising concerns about security and trustworthiness among staff.
• There were numerous issues related to billing, inadequate staffing on the floor, and dissatisfaction with care due to inexperienced management.
• One reviewer felt that although the facility was clean, it did not have a homey atmosphere and compared it unfavorably to nursing homes.

Review

Sunrise of Staten Island has garnered a diverse range of feedback from residents, family members, and employees alike, reflecting both positive experiences and areas for improvement. Many reviews highlight the facility's beautiful decor, cleanliness, and welcoming atmosphere. Residents and their families frequently praise the attentiveness of staff members, who are described as friendly and caring. The chef receives accolades for preparing tasty meals with daily selections that cater to various tastes, ensuring that dining is a pleasant experience for everyone in the community.

Furthermore, numerous individuals appreciate the vibrant social life at Sunrise of Staten Island. Activities such as bingo and outings provide opportunities for engagement; however, some residents prefer more solitary pursuits like reading. For those who do participate in activities, there is a sense of joy and camaraderie among residents. One resident expressed delight at the musical entertainment provided, noting how music enhances their happiness. Overall, many residents indicate a sense of belonging within this community that makes their stay enjoyable.

Conversely, some reviews raise serious concerns regarding the level of care provided at Sunrise of Staten Island. A poignant account from a family member outlined disturbing incidents involving employee misconduct: one staff member was reportedly caught sleeping while on duty instead of monitoring residents' safety—a circumstance that raises significant alarm about supervision levels within the facility. Additionally, an alarming situation regarding undetected bed sores was revealed when a resident was moved out-of-state to another facility. This instance highlighted a potential lapse in communication among staff regarding vital health updates.

The monthly cost associated with living at Sunrise of Staten Island also sparked mixed reactions from reviewers. While many acknowledge the high price aligns with other assisted living facilities in the area—recognizing that quality care comes at a cost—some families felt that despite being expensive, it did not always translate into adequate support or attention for residents. An ongoing complaint revolves around staffing ratios on certain floors being insufficient to meet individual care needs adequately.

Despite these critiques surrounding staffing issues and occasional lapses in care oversight reported by some families, several individuals remain satisfied with their overall experiences at Sunrise of Staten Island. Families commend employees who genuinely demonstrate kindness and professionalism towards residents—indicative of an establishment dedicated to fostering relationships between staff and those they assist. The facility's long-standing history appears to have cultivated deep bonds among its team members and clientele alike.

In summary, reviews of Sunrise of Staten Island showcase both commendable strengths in ambiance and food quality along with significant concerns over effective care delivery and staffing challenges that must be addressed moving forward. Families seeking assisted living options are encouraged to weigh these factors carefully when considering placements for their loved ones; recommendations remain favorable based on positive resident experiences but tempered by caution due to reports regarding inconsistent levels of support provided by staff.

This area of Staten Island, New York, offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby such as Clove Lakes Park and Silver Lake Park, residents can enjoy the outdoors and stay active. There are also pharmacies like CVS and Walgreens within close proximity, making it convenient for seniors to access medication and healthcare products. In terms of dining options, there are plenty of restaurants ranging from casual eateries like Heartland Bagels to more upscale establishments like Brooklyn Crab. Additionally, there are theaters such as Alamo Drafthouse Staten Island for entertainment options. For medical needs, there are reputable hospitals like NYU Langone Hospital Brooklyn and Maimonides Medical Center in the vicinity. The area also offers easy access to transportation with several subway stations nearby. Overall, this part of Staten Island provides a blend of recreational activities, healthcare services, dining options, and convenient transportation making it a desirable location for senior living.

Parks

• Clove Lakes Park (0.7 miles)
• Silver Lake Park (1.2 miles)
• Silver Lake Park Tennis Courts (1.2 miles)
• Clove Lakes Park Playground (1.7 miles)
• Great Kills Park (3.2 miles)
• Stephen R Gregg Bayonne Park (4.9 miles)
• Sunset Park (5.4 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.1 miles)
• Rite Aid (4.1 miles)
• Target Pharmacy (4.5 miles)
• Rite Aid (4.7 miles)
• CVS Pharmacy (5 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3 miles)
• Starbucks (4.2 miles)
• Judy's (5.5 miles)
• Dunkin (7 miles)
• East One Coffee Roasters (7.1 miles)

Restaurants

• Precious Island Dim Sum (2.9 miles)
• Heartland Bagels (3.9 miles)
• Brooklyn Crab (6.1 miles)
• L & B Spumoni Gardens (6.1 miles)
• Coney Island Brewing Co (6.4 miles)
• Nathan's Famous (6.5 miles)
• Villa Monte Pizzeria & Restaurant (6.5 miles)

Theaters

• Alamo Drafthouse Staten Island (3.2 miles)
• AMC DINE-IN Staten Island 11 (4.3 miles)
• 2198 Amc Jersey Garden (5.1 miles)

Physicians

• Leading Lasik Center (3.5 miles)
• Costco Optical (5.5 miles)
• AdvantageCare Physicians (6.8 miles)

Transportation

• MTA Subway - 59th St (4.6 miles)
• MTA Subway - 36th St (5.6 miles)
• MTA Subway - Bay Parkway (5.9 miles)
• MTA Subway - Coney Island/Stillwell Ave (6.4 miles)
• MTA Subway - W 8th St/NY Aquarium (6.7 miles)
• Delta Sky Club (6.9 miles)
• American Airlines Admirals Club (6.9 miles)

Hospitals

• NYU Langone Hospital Brooklyn (4.6 miles)
• Maimonides Medical Center (5.4 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (7.2 miles)