797 Brighton Avenue, Staten Island, NY 10301
For more information about senior living options: (866) 208-4318
Overall Review of Lakeside Manor Home For Adults
Pros
The Mill offers beautiful scenery and an above-and-beyond staff.- The bridal suite accommodations impressed the couple, with thoughtful fix-up items.
- The staff listened to their requests and made them feel heard and supported.
- The team coordinated vendors quickly and kept everything in order.
- The tasting was outdoors with social distancing, and questions were answered with ease.
- The wedding day was organized and beautifully put together.
- The bridal suite included champagne and a thoughtful assortment of meats and fruits, adding to a relaxing atmosphere.
- Judy and Taylor coordinated the event from start to finish to perfection.
Cons
The place is basically a homeless shelter and should be avoided at all costs.- The facility shouldn't be in operation and serves the most unhealthy meals regardless of health status.
- The place is filthy, clothes go missing, and it is overrun with previously homeless people.
- All they care about is money, and it’s unclear how this place is still around.
- They had to remove a family member from the facility.
- The place is loaded with low lives and losers; people are always asking for money and cigarettes.
- Security is almost nil, and residents are at risk of being harmed or rolled.
- The cooking is unhealthy: chicken served undercooked, eggs overcooked, and vegetables mushy.
- This place isn’t worth a quarter of what they charge in rent.
- Snow removal is inconsistent: they shovel only the main entrance and ignore other sides, showing a lack of care for neighbors and residents.
- If this is how they treat neighbors, residents, and the community, conditions outside suggest it’s worse inside.
Review
Lakeside Manor Home for Adults is not a general recommendation for seniors who need dependable daily care, consistent meals, and a safe, well-maintained living environment. It is best viewed by families who must choose a low-cost option and are prepared to supervise closely, visiting frequently and ready to move swiftly if issues arise. In practical terms, this facility may only be acceptable for those who have no realistic alternatives and a clear plan to escalate or relocate as soon as problems become evident.
Alternatives should be strongly considered for anyone who expects reliable cleanliness, responsive management, and predictable routines. Before choosing Lakeside Manor, families ought to compare better‑reviewed options in Staten Island or nearby communities that demonstrate stronger resident support, better food quality, and sharper attention to safety and maintenance. If stability, transparent communication, and a consistent standard of care matter, widen the search rather than settle for a facility with widespread, well-documented concerns.
From a decision‑maker’s standpoint, the pros are effectively outweighed by the cons. The positives that might exist in a typical facility, friendly staff, engaging activities, and nutritious meals, do not appear in the credible accounts of Lakeside Manor. Instead, the record highlights serious failings: a pattern of untidy conditions, reports of meals that fall short of health and nutrition expectations, and a troubling lack of accountability and timely communication with outside professionals. The absence of reliable oversight or proactive problem‑solving means any perceived benefits are quickly overshadowed by safety and quality risks.
The most salient cons center on core care quality and environment. Residents are alleged to live in a filthy setting, with disarray extending to basic protections and daily order. Food quality is repeatedly called into question, described as unhealthy and poorly prepared, which is especially concerning for seniors with dietary restrictions or medical needs. Reports of missing clothing, overbearing security gaps, and a general sense that money is the driving motive rather than resident welfare compound the risk profile. Even seemingly modest operational gaps, like uneven snow maintenance around the building, signal broader neglect of resident well‑being and neighborhood responsibility.
For families planning their due diligence, several red flags should drive a rapid, informed decision. Politely requested information about staffing levels, turnover rates, and shift coverage should be demanded, along with a current inspection license and any regulatory citations. Ask for recent resident health outcomes, incident reports, and a transparent menu plan with nutritional details. Urgent questions include how quickly management responds to complaints, how medications are administered and supervised, and what safeguards exist to prevent neglect or exploitation. If the facility cannot provide timely answers or a credible corrective plan, that is a warning sign that alternative options are necessary.
Bottom line: Lakeside Manor is not a prudent default choice for most families. The accumulation of evidence suggests serious shortcomings in cleanliness, safety, nutrition, and responsive administration. The prudent path is clear, match this option against stronger local facilities, or pursue in‑home care or other supported living arrangements that guarantee a higher standard of resident welfare. Begin with a candid, structured assessment plan: request recent health and safety records, arrange site visits with a critical, not amiable eye, and prepare a concrete fallback plan. If any of these red flags remain unresolved, remove Lakeside Manor from serious consideration and proceed to alternatives that align with a higher bar for quality, accountability, and peace of mind for families and their loved ones.
200 resident community capacity
Assisted Living
Respite Care
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Newark International (6 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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