Clove Lakes Health Care And Rehab Center in Staten Island, NY
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Information last verified:
25 Fanning Street, Staten Island, NY 10314
For more information about senior living options: (844) 490-3973
The service is excellent and efficient, and the staff are awesome. The rehabilitation is wonderful, with great nurses and attentive staff. The staff are friendly, professional, and caring. The facility is clean, well kept, and welcoming. The check-in and security processes are smooth and efficient. The atmosphere is pleasant and comforting for patients and visitors. The therapy teams are top notch and dedicated. The memory care unit is amazing and engages residents with music and activities. The admissions staff provide outstanding support and smooth transitions. Families repeatedly praise the care and compassion shown to their loved ones.
They allege that the first-floor alarm sounded for hours while a nurse sat on her phone, the facility was dirty and hot at night, and the walls were falling apart. They criticize the visitor check-in process as cumbersome because the machines are too low, forcing visitors to crouch and sometimes causing the check-in to cancel. They describe patient rooms as dirty and unkempt, with patients screaming for help and meals not appropriate for medical conditions. They state the staff are horrible and the food is horrible, concluding the facility should be shut down. They report zero communication from staff and that no one returns calls after concerns are raised. They note severe understaffing, with patients waiting half an hour or longer for aid after ringing. They describe the rehab floor as drab and depressing with little stimulation for residents. They warn to avoid the place, calling it a death facility and bottom-of-the-barrel.Clove Lakes Health Care and Rehab Center is best suited for families seeking a rehabilitation-forward stay in Staten Island where the core value is hands-on, attentive therapy and nursing care. The center shines for short- and mid-term rehab, memory-care-like support on certain units, and long-term care when a steady, personable staff makes up the daily experience. Prospective residents who prioritize skilled physical and occupational therapy, clear onboarding, and a facility that feels secure and accessible will find value here. The building’s size and security measures contribute to a calm, navigable environment, and several reviewers highlight memory-care–level attentiveness for loved ones with complex needs. For families emphasizing vibrant social programming and a consistently upbeat atmosphere, this community often delivers, especially in the rehab and post-acute phases.
Those weighing alternatives should note who may want to look elsewhere. Families with especially high sensitivity to staffing gaps, inconsistent follow-through, or frequent communication lapses will want to investigate other options. Several reviews point to periods of understaffing, delayed responses to calls, and gaps in everyday supervision, particularly during late hours. If the primary concern is reliability of daily supervision, aggressive discharge planning, or highly consistent medical oversight, pursuing other nearby facilities may be prudent. Likewise, if culinary quality, housekeeping rigor, or pristine, always-dressed rooms are non-negotiables, it makes sense to compare a few peers before deciding. In short, those needing ultra-stable overnight coverage or a uniformly flawless day-to-day experience should consider alternatives.
The strongest advantages here are the rehab program, the therapists, and the broadly responsive nursing and admissions teams. Therapists such as well-regarded members of the rehab staff earn consistent praise for professionalism, hands-on care, and genuine investment in recovery goals. Nursing teams frequently earn gratitude for attentiveness, with families noting reliable communication, timely updates, and proactive participation in discharge planning. Several reviewers single out admission staff and social workers for smoothing transitions, coordinating therapies, and guiding families through complex tasks. The facility’s pleasant, orderly environment, clean common areas, modern clinical spaces, and secure entry, further supports recovery, while a dedicated memory-care approach on certain floors has been lauded for re-engaging loved ones with familiar activities, music, and daily routines. All of these positives help many residents achieve meaningful progress and return home or transition to ongoing care with confidence.
Yet the downsides are not faint. A meaningful portion of reviews report periods of limited staffing, especially at night, and inconsistent responsiveness to urgent needs. There are repeated calls for better housekeeping and maintenance, with some rooms and hallways described as not as pristine as expected. Food quality and dietary customization receive mixed feedback, some praise practical, tasty meals, while others criticize menus and portioning, especially for residents with specific medical diets. Communication gaps around doctor visits and medication management also surface in several accounts, including delayed calls and unclear information flowing to families. These concerns do not cancel out the rehab strengths, but they are real, recurring negatives that require active family oversight and explicit questions during tours and pre-admission conversations.
For families navigating a decision today, a practical checklist helps translate these findings into action. Visit multiple times at different hours to observe staffing levels and how the team engages with residents and families. Request specific accountability details: nurse-to-patient ratios on the floor of the intended stay, the availability of therapies after typical discharge windows, and the process for dietary accommodations and special diets. Speak with admissions, social work, and therapy leadership about discharge planning timelines and DME provisioning to avoid last-minute stress. Insist on a written care plan that outlines who handles medications, who communicates health changes, and what the escalation protocol looks like when concerns arise. Finally, verify what activities are actually offered on the unit your loved one will use, especially if stimulation and social engagement are priorities.
Overall, Clove Lakes can be an excellent, results-oriented choice for recovery and ongoing care when expectations align with its strengths and vulnerabilities. The center demonstrates a proven ability to mobilize a strong rehab team, maintain a supportive environment, and deliver steady hands-on care, which can translate into meaningful improvements and smoother returns home. The caveat is a need for vigilant, proactive family involvement to compensate for reported gaps in staffing and communication, plus ongoing attention to housekeeping, food service, and overnight coverage. For families who want a reputable rehab-focused community with capable therapists and a generally warm staff, this facility remains a compelling option in Staten Island. If, however, overnight reliability, pristine daily upkeep, and frictionless communication are non-negotiables, exploring alternatives and comparing specific floor-level metrics will likely be worth the time.
576 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (6 miles away) LaGuardia (18 miles away) John F Kennedy International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Clove Lakes Health Care and Rehab Center is an assisted living community located in Staten Island, NY. This vibrant and engaging community offers a wide range of amenities to ensure the comfort and convenience of its residents.
The community features a beauty salon for residents to enjoy regular grooming services. Cable or satellite TV is available in each resident's room for their entertainment. Community operated transportation is provided for outings and appointments, making it easy for residents to get around.
A computer center is available for residents to use, allowing them to stay connected with loved ones and engage in virtual activities. The dining room provides delicious meals in a restaurant-style setting. Residents have access to a fitness room where they can engage in physical activity and maintain their health.
Each resident's room comes fully furnished, providing a comfortable and cozy environment. The gaming room offers opportunities for social interaction and entertainment. A garden provides a serene outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained. Each resident has a private bathroom for their convenience. A small library is available for those who enjoy reading.
Telephone service is provided, as well as assistance with transportation arrangements, both medical and non-medical. Move-in coordination is offered to make the transition into the community seamless and stress-free.
A wellness center is available on-site, promoting the overall health and well-being of residents. Wi-Fi/high-speed internet ensures that residents can stay connected online.
In terms of care services, Clove Lakes Health Care and Rehab Center offers 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by the dedicated staff. Diabetes diet management is available for those who require it.
Meal preparation and service are provided, along with medication management services to ensure that each resident's healthcare needs are met. A mental wellness program focuses on promoting cognitive and emotional health.
The community can accommodate special dietary restrictions to meet the unique needs of each resident. A variety of dining options are available nearby, as well as pharmacies, cafes, theaters, and parks for residents to explore and enjoy.
Clove Lakes Health Care and Rehab Center offers a vibrant and enriching assisted living community where residents can receive the care they need while maintaining their independence and enjoying a fulfilling lifestyle.
Clove Lakes Health Care And Rehab Center is located at 25 Fanning Street, Staten Island, NY 10314 in Richmond County, New York
Clove Lakes Health Care And Rehab Center on seniors.fyi includes 12 photos including images showing outdoor, decor, bedroom, interior, living room, building, parking, urban, and more.
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