Clove Lakes Health Care And Rehab Center

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  • Interior

    A simple bedroom with wooden furniture, including a bed, dresser, and mirror.
  • Decor

    A stylish setup featuring decorative giraffes and elegant glassware.
  • Living Room

    A cozy living room featuring a grand piano, sofa, and a vase of flowers on the table.
  • Building

    A view of a parking lot beside a building under a clear blue sky.
  • Outdoor

    Supporting the community with generous donations at Clove Lakes.
  • Lobby

    A spacious lobby featuring festive holiday decorations and comfortable seating.
  • Healthcare

    A healthcare facility room with blue medical chairs and equipment.
  • Park

    Residents enjoying a sunny day outdoors at Clove Lakes.
  • Cooking

    A chef joyfully carving roasted meat in a professional kitchen setting.

Clove Lakes Health Care And Rehab Center

25 Fanning Street, Staten Island, NY 10314

For more information about senior living options: (844) 490-3973

3.8 from 17 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The staff at Clove Lakes Health Care and Rehabilitation Center is described as awesome, friendly, and caring, consistently providing excellent care for residents.
    • pro Many residents and their families expressed appreciation for the clean environment and well-maintained facilities.
    • pro Residents enjoy the food, with several noting it to be delicious and better than what they could prepare themselves.
    • pro Clove Lakes offers engaging activities, which help keep residents entertained and in good spirits, allowing them to make friends and participate in social events.
    • pro The rehabilitation services are praised for helping residents regain their independence after surgeries or hospital stays, with some reporting significant improvements in mobility.
    • pro Families feel a sense of gratitude and blessing for the treatment their loved ones receive at Clove Lakes, often highlighting the dedication of the rehab therapists and nurses.

    Cons

    • pro The staff at Clove Lakes is often unresponsive, making patients wait excessively for assistance.
    • pro The facility is severely under-staffed, leading to long waits for aid and a lack of supervision for residents.
    • pro There are complaints about the quality of physical therapy being ineffective and not helping residents.
    • pro Communication between departments is poor, resulting in inadequate care and misunderstandings regarding discharge protocols.
    • pro The food served to residents is frequently considered inedible or cold, requiring family members to bring in alternatives.
    • pro Some staff members exhibit non-empathetic or rude behavior towards patients and their families.
    • pro Patients may be overmedicated and sedated, impacting their ability to engage meaningfully with staff or activities.
    • pro The rehab floor is described as drab and depressing, lacking stimulation for residents after therapy sessions.
    • pro Several complaints indicate that personal belongings were not respected or managed properly by the staff.
    • pro Patients often sit idle in hallways without proper engagement or recreational activities available.

    Review

    Clove Lakes Health Care and Rehabilitation Center has garnered a diverse range of reviews from families with loved ones residing at the facility. Many families appreciate the level of care their relatives receive, noting positive experiences with staff members, clean facilities, and effective rehabilitation programs. One family shared that their mother had significantly improved during her stay—gaining weight after being underweight and regaining her independence following extensive rehabilitation. This sentiment echoed throughout numerous reviews as many expressed gratitude towards the staff for their compassionate care. The nursing staff were frequently highlighted for their professionalism and dedication, providing crucial support to residents during difficult times.

    Despite the numerous glowing praises, some critical voices emerged emphasizing shortcomings within Clove Lakes. One common theme was the issue of staffing levels. Multiple reviewers mentioned that there were instances when residents had to wait excessively long periods after ringing for assistance, particularly in urgent situations such as needing to use the bathroom. Some described waits extending up to thirty minutes or more before receiving help, which understandably raised concerns about resident comfort and safety. While several aides received high marks for their hard work and empathy, others faced criticism for inattentiveness or a lack of compassion.

    Food quality seemed to be another point of contention among reviews. While some praised it as good most of the time—one resident even expressing delight at not having to cook themselves—a contrasting opinion painted a starkly different picture. A reviewer insisted that meals served were often cold and inedible, leading relatives to bring in outside food options for their loved ones. Comments on meal quality varied widely; while some found it acceptable or enjoyable, others deemed it unacceptable overall.

    Activity offerings at Clove Lakes also drew mixed feedback from reviewers. Several noted that although there were organized events touted by the staff—like birthday parties or engaging activities—the reality sometimes fell short of expectations due to insufficient supervision or a lack of stimulation in communal spaces like dayrooms or corridors where residents might gather but appeared idle instead. Negative experiences included sentiments about individuals languishing without proper engagement throughout their day-to-day routines, casting doubt on how well these therapeutic environments supported recovery.

    On another note, many family members spoke positively about physical therapy services received at Clove Lakes. Various accounts indicated satisfaction with skilled therapists who motivated residents through rehabilitation exercises and recovery processes tailored to individual needs. Families reported seeing notable improvements in mobility and overall health after completing therapy programs at this facility.

    Overall, Clove Lakes Health Care and Rehabilitation Center is characterized by its duality: while many testimonials praise its friendly atmosphere and caring personnel who helped revitalize loved ones' health or provide essential rehabilitation services during challenging moments, other critiques stress alarming issues like chronic understaffing leading to inadequate response times for resident needs and variable food quality affecting overall satisfaction levels among those staying there. Thus, potential patients—alongside their families—are encouraged to weigh both uplifting experiences alongside cautionary tales when considering Clove Lakes as an option for healthcare needs moving forward.

    Features

    Housing

    • 576 resident community capacity 576 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Clove Lakes Health Care and Rehab Center is an assisted living community located in Staten Island, NY. This vibrant and engaging community offers a wide range of amenities to ensure the comfort and convenience of its residents.

    The community features a beauty salon for residents to enjoy regular grooming services. Cable or satellite TV is available in each resident's room for their entertainment. Community operated transportation is provided for outings and appointments, making it easy for residents to get around.

    A computer center is available for residents to use, allowing them to stay connected with loved ones and engage in virtual activities. The dining room provides delicious meals in a restaurant-style setting. Residents have access to a fitness room where they can engage in physical activity and maintain their health.

    Each resident's room comes fully furnished, providing a comfortable and cozy environment. The gaming room offers opportunities for social interaction and entertainment. A garden provides a serene outdoor space where residents can relax and enjoy nature.

    Housekeeping services are provided to ensure that the community remains clean and well-maintained. Each resident has a private bathroom for their convenience. A small library is available for those who enjoy reading.

    Telephone service is provided, as well as assistance with transportation arrangements, both medical and non-medical. Move-in coordination is offered to make the transition into the community seamless and stress-free.

    A wellness center is available on-site, promoting the overall health and well-being of residents. Wi-Fi/high-speed internet ensures that residents can stay connected online.

    In terms of care services, Clove Lakes Health Care and Rehab Center offers 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by the dedicated staff. Diabetes diet management is available for those who require it.

    Meal preparation and service are provided, along with medication management services to ensure that each resident's healthcare needs are met. A mental wellness program focuses on promoting cognitive and emotional health.

    The community can accommodate special dietary restrictions to meet the unique needs of each resident. A variety of dining options are available nearby, as well as pharmacies, cafes, theaters, and parks for residents to explore and enjoy.

    Clove Lakes Health Care and Rehab Center offers a vibrant and enriching assisted living community where residents can receive the care they need while maintaining their independence and enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.7 miles)
    • Target Pharmacy (3.3 miles)
    • CVS Pharmacy (4 miles)
    • Walgreens (4.1 miles)
    • CVS Pharmacy (5.3 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Starbucks (2.8 miles)
    • Starbucks (2.8 miles)
    • Dunkin (6.3 miles)
    • Judy's (6.8 miles)
    • East One Coffee Roasters (8.3 miles)
    • Starbucks (8.4 miles)

    Parks

    • Clove Lakes Park (1.1 miles)
    • Clove Lakes Park Playground (1.3 miles)
    • Silver Lake Park Tennis Courts (1.8 miles)
    • Silver Lake Park (2 miles)
    • Great Kills Park (2.7 miles)
    • Stephen R Gregg Bayonne Park (5 miles)
    • Sunset Park (6.7 miles)

    Restaurants

    • Heartland Bagels (2.5 miles)
    • Precious Island Dim Sum (2.7 miles)
    • Villa Monte Pizzeria & Restaurant (5.3 miles)
    • Vanguard Kitchen (6.7 miles)
    • Brooklyn Crab (7.2 miles)
    • L & B Spumoni Gardens (7.5 miles)
    • Bond Street Cafe (7.5 miles)

    Theaters

    • Alamo Drafthouse Staten Island (2.9 miles)
    • AMC DINE-IN Staten Island 11 (3 miles)
    • 2198 Amc Jersey Garden (4.3 miles)

    Physicians

    • Leading Lasik Center (5 miles)
    • AdvantageCare Physicians (6 miles)
    • Costco Optical (6.8 miles)

    Transportation

    • MTA Subway - 59th St (5.9 miles)
    • American Airlines Admirals Club (6.2 miles)
    • Delta Sky Club (6.2 miles)
    • TSA PreCheck (6.3 miles)
    • Terminal A (6.3 miles)
    • Newark Liberty International Airport (EWR) (6.4 miles)
    • Terminal B (6.4 miles)

    Hospitals

    • NYU Langone Hospital Brooklyn (6 miles)
    • Maimonides Medical Center (6.9 miles)
    • NewYork-Presbyterian Brooklyn Methodist Hospital (8.6 miles)

    Frequently Asked Questions

    Where is Clove Lakes Health Care And Rehab Center?
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