Golden Gate Health Care Ctr

Pros

• The staff members, including the Occupational and Physical Therapy teams, are caring, understanding, and hardworking.
• Certain staff members, like Vicky R. and Milana K., developed collaborative care plans that encouraged residents during their rehabilitation.
• Some transporters were cheerful and always provided encouragement to patients.
• Residents appreciate the kindness of specific staff on the second floor who integrated themselves into care plans.
• The administration's social workers are described as wonderful and helpful in addressing resident needs.

Cons

• The facility is extremely short-handed, leading to inadequate patient care and neglect.
• Residents often go without showers for extended periods, with some not receiving basic hygiene care.
• The living conditions are dirty, rundown, and uninviting, contributing to a gloomy atmosphere for patients.
• Staff members are described as rude and dismissive, lacking empathy towards residents and their families.
• Many residents appear neglected or unresponsive due to the lack of staff attention and care.
• Overworked aides struggle to provide adequate assistance, resulting in prolonged periods where residents are left unattended.
• Concerns about medical neglect regarding pressure ulcers are ignored by the nursing staff.
• Meals served at the facility are substandard and not fit for consumption.
• Communication from the administration is poor, with little accountability or support for families seeking help.
• Overall, the experiences shared indicate a disregard for patient dignity and quality of life within the nursing home environment.

Review

The reviews from various individuals regarding their experiences at Golden Gate Rehabilitation and Nursing Center paint a deeply concerning picture of the facility. Overwhelmingly, the feedback paints a grim portrait characterized by inadequate staffing, unsanitary conditions, and a systemic disregard for the well-being of residents. Family members express deep frustration over the lack of care afforded to loved ones, emphasizing that patients often go without essential hygiene and medical attention due to short staffing and poor management practices.

Many reviewers highlight chronic understaffing as a significant issue, noting that Certified Nursing Assistants (CNAs) face impossible workloads, often being responsible for the care of three to six patients at once. This lack of personnel severely limits their ability to provide adequate care, leading to distressing situations where patients are left in soiled diapers for extended periods. One review details how certain residents were reportedly not showered for days on end—a stark violation of basic dignity and care standards. In addition, several accounts mention that even basic activities like daily showers or personal cleanliness often fall by the wayside amidst this overwhelming pressure.

In terms of facility upkeep, many commenters describe an environment in disarray; rooms are rundown and unclean with unpleasant odors permeating common areas and resident rooms alike. Reports speak to dirty walls stained with unknown substances and ceilings marred by water damage. Moreover, it is alarming how some residents find themselves confined in bleak rooms without proper furnishings or comforting items that could help alleviate feelings of isolation or discomfort—a reality further exacerbated by the absence of engaging activities or social interactions among residents.

While there are some mentions of commendable staff members—including nurses who exhibit kindness—or therapists who make a concerted effort to provide quality rehabilitation, these positive notes are overshadowed by widespread criticisms related to overall staff attitudes and accountability. Many caregivers appear overwhelmed and unapproachable when family members raise concerns about their loved ones’ needs or conditions. For instance, instances are cited where aides fail to respond promptly to calls for assistance—leaving vulnerable residents unattended for long durations.

Family members express profound emotional distress resulting from visits as they witness their loved ones’ suffering firsthand while enduring an environment rife with chaos and neglect. As one reviewer poignantly noted after visiting their aunt’s room, experiencing such conditions left them mentally drained and sobbing in their car afterward—a testament not only to the physical but also emotional toll this situation inflicts on families.

At its core, this collective feedback underscores an urgent need for systemic improvements at Golden Gate Rehabilitation Center—be it through better staffing ratios or heightened accountability for patient care standards. Readers are strongly advised against considering this facility for their loved ones based on these tragic accounts filled with neglectful practices that compromise not only health but also human dignity during some of life’s most challenging moments. The resounding request across all reviews is clear: avoid placing vulnerable family members here unless significant changes can ensure safety, cleanliness, comfort, and compassionate care re-enter into everyday practice at this facility.

This part of Staten Island, New York, offers a variety of amenities and services that cater to seniors. With multiple cafes such as Starbucks and Dunkin nearby, residents can enjoy coffee outings with friends or family. Pharmacies like CVS and Walgreens are conveniently located for easy access to prescription medication. The numerous parks provide opportunities for outdoor activities and relaxation, while the nearby restaurants offer diverse dining options. For entertainment, there are theaters like AMC DINE-IN Staten Island 11 and Alamo Drafthouse Staten Island within a short distance. In terms of healthcare, there are several physicians' offices nearby as well as hospitals such as NYU Langone Hospital Brooklyn and Maimonides Medical Center within reach. The transportation options, including airport access and pre-check services, make traveling convenient for seniors in this area. Overall, this part of Staten Island provides a comfortable and convenient living environment for seniors looking to settle in a vibrant community with access to essential services.

Cafes

• Starbucks (0.4 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Dunkin (6.2 miles)
• Judy's (7.3 miles)
• Starbucks (8 miles)
• East One Coffee Roasters (8.7 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.3 miles)
• Target Pharmacy (2.9 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (4.9 miles)

Parks

• Clove Lakes Park Playground (1.5 miles)
• Clove Lakes Park (1.5 miles)
• Silver Lake Park Tennis Courts (2.2 miles)
• Silver Lake Park (2.4 miles)
• Great Kills Park (2.7 miles)
• Stephen R Gregg Bayonne Park (5.2 miles)
• Bloomingdale Park (6.4 miles)

Restaurants

• Heartland Bagels (2 miles)
• Precious Island Dim Sum (2.7 miles)
• Villa Monte Pizzeria & Restaurant (4.9 miles)
• Vanguard Kitchen (6.6 miles)
• Bond Street Cafe (7 miles)
• Brooklyn Crab (7.7 miles)
• L & B Spumoni Gardens (7.9 miles)

Theaters

• AMC DINE-IN Staten Island 11 (2.6 miles)
• Alamo Drafthouse Staten Island (2.9 miles)
• 2198 Amc Jersey Garden (4.1 miles)

Physicians

• Leading Lasik Center (5.4 miles)
• AdvantageCare Physicians (5.7 miles)
• Costco Optical (7.2 miles)
• Merck (8.9 miles)
• Premier Urology Group (8.9 miles)

Transportation

• American Airlines Admirals Club (6.1 miles)
• Delta Sky Club (6.2 miles)
• TSA PreCheck (6.2 miles)
• Terminal A (6.2 miles)
• Newark Liberty International Airport (EWR) (6.3 miles)
• Terminal B (6.3 miles)
• Newark AirTrain Terminal B (6.3 miles)

Hospitals

• NYU Langone Hospital Brooklyn (6.4 miles)
• Maimonides Medical Center (7.3 miles)
• NewYork-Presbyterian Brooklyn Methodist Hospital (9 miles)