Colonial Park Rehabilitation And Nursing Center
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950 Floyd Avenue, Rome, NY 13440
For more information about senior living options: (844) 490-3973
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The entire staff is fantastic. The rehab team, including physical and occupational therapy, helps residents regain mobility and function. Nursing staff are very helpful in facilitating communication with families and ensuring quality care. Ruby is praised for helping families stay connected with loved ones. Recreation staff provide engaging activities, such as bingo and a lending library. Rooms offer views of deer and other wildlife, creating a pleasant living environment. Colonial Park has amazing staff. The therapy team is among the best and helps residents regain strength to walk. The staff are consistently kind and work hard to help loved ones return home safely. There is a real sense of family at Colonial Park. Residents enjoy holiday events and find staff to be happy and friendly. A laundry staff member is praised for going out of her way to help. Staff regularly bring in animals to brighten residents' days.
The facility is described as filthy, with dirty bathrooms and feces on the floor and on the toilet seat. Rooms were cleaned only about once every five days. The staff were largely rude and unhelpful. A nurse allegedly removed the patient's socks three times to check their toes, without justification. The patient waited 45 minutes for assistance and had to call family to help. Some staff were aggressive with visitors and lied about incidents; overall unprofessional behavior was noted. Staff reportedly felt unable to speak up due to fear of losing their jobs. There were serious safety concerns, including multiple falls and a death attributed to the facility. Basic care delays and neglect were reported, such as long delays in changing for incontinence and safety/equipment issues.Colonial Park in Rome presents a tapestry of experiences that run the gamut from genuine warmth and effective rehabilitation to serious safety and care concerns. Several reviewers glow about the sense of community and the small, friendly atmosphere. They describe a place where staff bring in animals, creating a welcoming and homey vibe. One resident notes that their room overlooks deer and squirrels that inhabit the area, and others appreciate the way the recreation staff adds value with activities like bingo, coloring pages, and a loaned library of books. In these accounts, the staff are described as friendly and supportive, and some patients and families feel that the facility is a positive, livable community.
There is also a strand of praise that centers on the rehab and therapy experiences. A number of reviewers explicitly commend the rehabilitation team - physical and occupational therapists in particular - for helping people regain function and confidence. Several individuals highlight standout staff members by name, including Danelle, Ruby, Maggie, Hailey, Pauline, and Hiram, among others, who have made meaningful differences in residents' recovery journeys. The rehab successes are sometimes framed as the key reason families continue to value Colonial Park, with stories of improved mobility and a sense that residents are being cared for by people who understand the therapeutic process. A few remarks also praise the concierge and the broader staff for building relationships and creating a sense of "home" for residents who may stay there through rehabilitation or longer-term care.
Yet the narrative is not one-sided. Multiple reviewers describe significant problems that affect daily life and safety. Cleanliness and hygiene are recurrent issues for some, with insistence that bathrooms can be filthy and that room cleaning does not occur as often as expected. One account laments that their room was only cleaned once every five days, while others recount long delays in getting assistance at night or with basic needs, such as help getting in and out of bed. Concerns about staff demeanor and professionalism surface as well, with claims that certain staff members are rude or loud and that some experiences with aides or nurses were demeaning or dismissive. There are also anecdotes about personal care being mishandled, such as a nurse pressuring a patient to accept a pain patch against the patient's stated preferences.
Beyond everyday irritations, some reviews recount more distressing episodes that have left families shaken. One account describes a terrifying incident where a relative's belongings were taken and the person was harmed, including being hog-tied, which is presented as an alleged theft and assault. Other reviewers accuse the facility of inadequate response to emergencies or dangerous practices, including allegations that a loved one deteriorated after neglect or improper medications, and that alarms or safety measures were not consistently trusted or followed. There are even more severe statements, such as claims that a family member was killed or that a patient died after what is described as a cascade of neglected monitoring and safety lapses. These accounts portray a culture in which concerns about patient safety and proper treatment are pressing and emotionally charged, with some families questioning regulatory oversight.
In addition to the grave accusations, several reviewers discuss whistle-inviting tensions within the staff and administration. A recurring theme is the fear among employees about speaking up - some people reportedly feel they cannot voice concerns or report issues for fear of jeopardizing their jobs. This undercurrent of fear is contrasted by other statements that celebrate the sincere dedication of certain staff members and the positive impact they have on residents' lives. Some reviewers acknowledge that while there are many caring staff members who go above and beyond, there are others who do not share that same commitment, leading to a mixed overall impression. A few comments even touch on the issue of pay and staffing incentives, suggesting that compensation may influence staffing morale and the willingness of staff to advocate for residents.
Interwoven with the critiques are testimonials that highlight the facility's ability to create meaningful moments and maintain a sense of community. Families recount holiday events, socialization opportunities, and the joy of watching loved ones engage with others in a supportive environment. The staff who are widely praised - particularly those in therapy and rehabilitation, as well as those who personally connect with families - are described as making a lasting difference. A sincerity about giving residents dignity and the chance to recover or enjoy their remaining time is evident in several reviews, even as others remain deeply concerned about care quality, safety, and accountability.
Overall, the reviews paint a complex portrait of Colonial Park. On one hand, there are consistent testimonials to compassionate caregivers, effective rehabilitation, and a welcoming, home-like community supported by activities and personal connections. On the other hand, there are serious, sometimes harrowing allegations about neglect, safety lapses, and disrespectful treatment that have left families questioning the level of care and the integrity of oversight. The spectrum of experiences suggests a facility that exhibits moments of strong, person-centered care but also significant gaps in safety, cleanliness, and accountability that warrant careful attention from administrators, regulators, and family members considering care options. The strongest message across the accounts is that individual experiences vary widely depending on Staff, shift, and particular circumstances, underscoring the need for ongoing improvements and vigilant oversight to ensure all residents receive consistently safe, respectful, and high-quality care.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colonial Park Rehabilitation And Nursing Center is an exceptional assisted living community located in Rome, NY. With a wide range of amenities and Care Services, our residents experience a high level of comfort and support.
Our community offers various amenities to enhance the quality of life for our residents. We have a beauty salon where they can pamper themselves, as well as a fully furnished dining room where they can enjoy delicious meals prepared and served in a restaurant-style setting. For entertainment and relaxation, we provide a gaming room, small library, and outdoor spaces such as gardens. Residents also have access to Wi-Fi/high-speed internet throughout the facility.
We understand the importance of maintaining an active lifestyle, which is why we offer numerous activities and programs for our residents. Our fitness room ensures that they can stay physically fit, while scheduled daily activities cater to their diverse interests. Additionally, concierge services are available to assist with any needs or requests.
At Colonial Park Rehabilitation And Nursing Center, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems and supervision for their safety and peace of mind. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration.
Furthermore, our dedicated team understands that each resident has unique dietary requirements. We offer specialized meal preparation and service based on diabetes diets and special dietary restrictions.
Our location provides convenient access to essential facilities within close proximity to the community. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for the convenience of our residents. In case of any medical emergencies or routine check-ups, there are hospitals nearby offering easy accessibility.
By choosing Colonial Park Rehabilitation And Nursing Center in Rome, NY for assisted living care, residents can expect comfort and personalized support in a vibrant community setting.
Colonial Park Rehabilitation And Nursing Center is located at 950 Floyd Avenue, Rome, NY 13440 in Oneida County, New York
Colonial Park Rehabilitation And Nursing Center on seniors.fyi includes 8 photos including images showing exercise equipment, dining, landscaping, interior, bedroom, decor, plant, gym, and more.
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