The Grand Rehabilitation And Nursing At Rome
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801 North James Street, Rome, NY 13440
For more information about senior living options: (844) 490-3973
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The facility has a great activities department that keeps residents busy with crafts and outings, and the therapy department is excellent. Gary and the transportation team have done a phenomenal job getting residents to appointments safely, with care and attention to detail that puts families at ease. Gary and Jose in the transportation department are highly regarded for their proactive service and reliability. The transportation department is the best part of the facility. The Transportation Director, Gary, and drivers Jos? and Jos? are terrific people and a lot of fun to be around. The PT and OT programs are fantastic, and the therapists are outstanding. The staff work well as a team and come together to ensure tasks are done properly. The Grand concierge Tina is highly helpful, friendly, and attentive to residents' needs. The maintenance team at The Grand in Rome does a great job. The Grand's adult daycare provides residents with socialization, exercise, games, and outings, and the transportation team is the best. The nurses provided excellent, compassionate care for the patient and family during end-of-life care. The facility is clean and the staff treat residents with respect.
The reviewer notes bland food and says there isn't enough staff to meet residents' needs. They claim a bus driver drives too fast through the park, endangering children. They report staff rejected their mother without explanation, complicating placement. They criticize the facility for appearing to care more about money than patients. They describe a resident's dentures being lost, no nighttime response to calls, and a fall resulting in injury. They say the place treats residents like prisoners and should not be trusted. They depict the dementia unit as dirty and severely understaffed, with soiled linens, foul smells, and slow service. They allege medication neglect, including failure to provide morphine in a timely manner for hospice care.The Grand Rehabilitation and Nursing at Rome is best suited for seniors who need skilled rehab and can leverage strong therapy services, paired with dependable transportation to appointments. The facility's rehab floors and therapy team are repeatedly cited as core strengths, with PT and OT delivering meaningful progress and an activities program that keeps residents engaged. Families that value a clean, well-maintained environment and a front-office team that can coordinate rides and visits will find tangible upside here. However, this is not the ideal choice for those who require unwavering, issue-free daily care on a long-term basis. For residents with intensive safety or daily nursing needs, or for families seeking consistently flawless bedside attention, alternatives warrant serious consideration, including Betsy Ross Nursing Facility in Rome or other nearby options.
On the upside, transportation stands out as a practical lifeline. Multiple reviews highlight the transportation department as a reliable, person-centered constellation of drivers and coordinators who ferry residents to appointments with professionalism and warmth. The consistency of Gary, Jose, and their team reduces the stress of medical logistics for families and patients alike, and the ability to keep medical appointments on schedule often translates into better rehab momentum. In tandem, the therapy program earns broad praise for its skilled staff and structured approaches, making in-house rehab a credible path to home or greater independence for those who can participate regularly.
Yet persistent concerns about staffing and daily care temper those positives. A number of reviews describe gaps in bedside attention, with residents not receiving timely assistance, meals or hydration needs unmet, and some alarming incidents where safety and personal items were mishandled or lost. Reports range from lost dentures and delayed responses to cries for help at night to more severe accounts of inadequate monitoring and distressing declines in health. The pattern that emerges is a facility capable of high-quality rehab and courteous transport, but intermittently struggling to sustain consistent, around-the-clock care across all shifts and floors.
Those dynamics matter because the best rehab and transport benefits can be undermined if basic daily care deteriorates. When therapy is active and staff are responsive on the rehab floor, outcomes can stay competitive. However, if residents require constant supervision to prevent falls, manage medications, or ensure timely nourishment, the perceived gaps in staffing can erode trust and complicate transitions to home. The Grand's strengths in therapy and mobility support do offset some risk, but not entirely, especially for families weighing long-term placement with dementia, incontinence, or end-of-life considerations. In those contexts, the downsides become more consequential.
There are clear signals about who should approach with caution. Families with loved ones who are easily agitated or at high fall risk, or who require continuous nursing oversight and rapid response to call bells, should scrutinize staffing levels on the specific unit their relative would inhabit. End-of-life or comfort-care scenarios demand a facility with consistently compassionate, well-staffed teams - areas where some families report uniformly positive experiences, but others flag troubling inconsistencies. Prospective residents should plan for frequent family visits, and insist on floor-by-floor conversations with nursing leadership to understand current staffing realities and care workflows.
The bottom-line decision framework is straightforward: if rehab progress, reliable transportation, and a generally pleasant campus with engaged therapy staff are the priority, The Grand provides credible value. If safe, responsive daily care and predictable, high-quality nursing attention are non-negotiable, alternatives deserve serious consideration. The practical path is a targeted visit plan: meet with the director of nursing and the therapy team, tour the long-term care floors at different times of day, and request candid explanations about staffing schedules and incident logs. For many families, this approach clarifies whether The Grand's rehabilitation strengths can reasonably accompany the daily-care needs that accompany long-term residency.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grand Rehabilitation And Nursing At Rome is an assisted living community located in Rome, NY. Our community offers a wide range of amenities to ensure that our residents have all the comforts and conveniences they need.
We have a beauty salon where residents can get their hair done or enjoy some pampering. Our cable or satellite TV services provide entertainment options for everyone. For outings and appointments, we offer community-operated transportation arrangements. Residents can also access our computer center for any digital needs.
Our dining room provides restaurant-style dining experiences with delicious meals prepared by our staff. We also have a small library and gaming room for residents to relax and engage in leisure activities. Outdoor spaces and gardens are available for those who enjoy spending time outside.
Housekeeping services ensure that residents' living spaces are clean and tidy at all times. Private bathrooms provide convenience and privacy. Move-in coordination services assist new residents in settling into our community smoothly.
Our care services include 24-hour call system and supervision to ensure the safety of our residents. Trained staff members provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration of medications.
For individuals with special dietary needs, we offer diabetes diet options as well as other special dietary restrictions. We also provide meal preparation and service to cater to our residents' nutritional needs.
At The Grand Rehabilitation And Nursing At Rome, we prioritize the mental wellness of our residents through our mental wellness program. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed.
Our wellness center offers fitness programs to help residents stay active and healthy. Daily activities are scheduled to keep them engaged and entertained throughout the day. Resident-run activities allow individuals to showcase their talents or hobbies within the community.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to our community.
Come and experience the enriching lifestyle at The Grand Rehabilitation And Nursing At Rome, where we prioritize the well-being and comfort of our residents.
The Grand Rehabilitation And Nursing At Rome is located at 801 North James Street, Rome, NY 13440 in Oneida County, New York
The Grand Rehabilitation And Nursing At Rome on seniors.fyi includes 7 photos including images showing decor, outdoor, interior, lighting, landscaping, pathway, bedroom, windows, and more.
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Interior
Decor
Building
Lighting
Outdoor
Patio
