Rome Memorial Hospital - RHCF in Rome, NY
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1500 North James Street, Rome, NY 13440
For more information about senior living options: (844) 490-3973
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Many employees take good care of residents. Steps were taken to prevent future laundry losses. The staff are doing a wonderful job. The care provided at this facility is above and beyond. The staff are hard-working and deserve a raise. The visit to the facility was nice. The staff are pleasant and attentive to residents. The activities director is wonderful.
The staff are rude and the facility's rooms are dirty and small, with residents wandering in and out of other rooms all day and night. The facility is short-handed, despite the hard-working staff.Rome Memorial Hospital - RHCF is best suited for families seeking a dependable, hands-on care environment where staff are visibly engaged and leadership is accessible. This community works well for residents who thrive on structured routines, meaningful daily activities, and reassurance that someone is always attentive to safety and well-being. It is especially strong for families needing reliable respite coverage or short-term stays, where the team's responsiveness and personal touch can provide peace of mind during transitions. The facility's culture centers on compassionate, practical care delivered by a team that appears to know residents well and respond quickly to concerns. For families prioritizing visible leadership and a culture of accountability, RHCF stands out as a sound choice.
Key strengths cluster around the human side of care. Across multiple reviews, staff are portrayed as caring, attentive, and hardworking - even when the unit is short-handed. Families repeatedly note care that goes beyond the basics, with aides who help residents start meals, assist with activities, and "season" meals to suit individual preferences. The leadership presence is palpable: the CEO is described as actively watching and listening, and families feel their needs are being heard. The activities director earns high praise for bringing meaningful engagement, which can dramatically improve a resident's day-to-day quality of life. Respite care is reliably available, offering real reassurance to families traveling or needing a short break, and concrete problems - such as a laundry mishap - have been addressed with improvements implemented.
There is a credible caution from at least one perspective: some reviewers describe rude interactions, dirty rooms, and easy wandering between residents' spaces. The facility is concurrently undergoing construction, which can introduce noise and disruption and may affect routine. Staffing pressures, noted as being short-handed, can intensify these concerns at peak times. Taken together, these caveats do not erase the care and leadership strengths, but they do matter. Prospective movers should weigh cleanliness, room size, and supervision for wandering residents against the broadly positive, day-to-day caregiving experiences that most families report.
Yet the positives offset the negatives in meaningful ways. The core asset is the staff's dedication, which creates a reliable baseline of safety and daily support. When issues arise, prompt problem-solving and hands-on responsiveness appear real - laundry processes have been adjusted, and families report consistent follow-through. The combination of engaged leadership and a robust activity program adds predictability and purpose for residents who can be unsettled by skilled-nursing environments. Even ongoing remodeling is framed by residents and families as a sign of improvement, not simply disruption; the improvements point to a longer-term capacity to deliver higher-quality care and facilities that better meet resident needs.
Who should consider alternatives? Those who prize pristine, expansive private rooms or an ultra-clean environment may find RHCF short of their expectations. Families with residents who require formal, highly structured memory-care protocols or stricter wandering controls may prefer facilities with dedicated memory-care wings and more pronounced safety features. If staff turnover is a pronounced concern, or if ongoing renovations are expected to regularly intrude on daily life, exploring other options could yield more consistency and fewer disruptions. In essence, RHCF suits engaged, hands-on caregiving needs; alternatives may better serve those prioritizing space, extreme cleanliness, or specialized memory support.
Practical steps for families evaluating RHCF are clear. Schedule in-person visits at different times to observe interactions between staff and residents, and inspect room cleanliness and size firsthand. Ask direct questions about staffing ratios, how laundry is handled, and the protocol for wandering or safety incidents. Inquire about family communication - what updates are provided, how incidents are reported, and how often family meetings occur. Confirm the scope and schedule of renovations and whether temporary accommodations exist if disruptions are heavy. If respite or short-term care is the goal, verify the length of stay and included services. Overall, RHCF offers a human-centered, responsive option for many seniors; for others, careful comparison will determine whether it truly fits the desired balance of care, space, and stability.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rome Memorial Hospital - RHCF in Rome, NY is an assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon, allowing residents to pamper themselves and feel their best. Each room is equipped with cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around.
For those who are technologically inclined, there is a computer center with internet access. A dining room provides restaurant-style meals, ensuring that residents can enjoy delicious and nutritious food. The fitness room promotes physical health and wellness among residents.
The community also includes various recreational spaces such as a gaming room, garden, small library, and outdoor space where residents can relax and socialize. Housekeeping services are provided to keep the living environment clean and tidy.
Residents have their own private bathrooms for added comfort and convenience. Move-in coordination is available to assist new residents with settling into their new home. Wi-Fi/high-speed internet is accessible throughout the community.
In terms of care services, there is a 24-hour call system in place to ensure that assistance is readily available if needed. Residents receive 24-hour supervision to ensure their safety at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers.
For those with specific dietary needs such as diabetes or special dietary restrictions, the community offers appropriate meal preparation and service. Medication management helps residents stay on track with their medication regimen.
A mental wellness program is in place to support the emotional well-being of residents. Transportation arrangement for non-medical purposes allows residents to easily access nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices.
The community organizes various activities to keep residents engaged and entertained. Concierge services are available for any additional needs or requests.
Overall, Rome Memorial Hospital - RHCF in Rome, NY provides a supportive and enriching environment for seniors who require assistance with daily tasks while also offering amenities and services to promote overall well-being and a fulfilling lifestyle.
Rome Memorial Hospital - RHCF is located at 1500 North James Street, Rome, NY 13440 in Oneida County, New York
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