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3.4 from 61 reviews
5 stars
26
4 stars
7
3 stars
11
2 stars
2
1 stars
15
Overall Review of Bethany Gardens Skilled Living Center
common17 reviews mention this
Staff kindness is a frequent theme
Many residents’ families describe caring, compassionate staff members.
Across multiple reviews, families say staff checked in often, helped ensure comfort, and treated both residents and visitors with kindness. A number of reviewers also mention professionalism alongside compassion, and several note feeling welcomed on visits. There are also a few reviews with frustrations, but even some of the negative comments acknowledge that some individual staff members were kind.
caveat6 reviews mention this
Food quality draws strong complaints
Several reviews report that food quality and options fall short.
Some reviewers say meals were unappetizing, overcooked, or lacking variety, including concerns about pureed diets. Multiple comments describe residents not receiving what was ordered and meals sometimes being unavailable for extended stretches. A few families also say special diets didn’t match needs, and others describe barbecue-style meals as burnt or overcooked.
caveat4 reviews mention this
Short staffing affects personal care
Residents describe delays and gaps tied to staffing limits.
Several reviews point to limited manpower and longer waits for help, with some suggesting it can take time for staff to respond to everyone’s needs. Other comments describe short staffing and fill-in caregivers who were less familiar with residents’ specific needs, contributing to less personal care. Even when staff are described as kind, reviewers still raise concerns that there aren’t enough aides to provide timely assistance.
caveat3 reviews mention this
Cleanliness is criticized in multiple reviews
A handful of reviews mention serious cleanliness concerns.
Some reviewers describe the facility as dirty, including mentions of moldy or unappetizing food and unpleasant odors. There are also comments alleging residents weren’t getting regular showers and that basic hygiene needs weren’t consistently met. While other reviews describe the community as clean, these negative accounts are specific and repeated enough to stand out.
common5 reviews mention this
Activities get positive mentions
Many reviews mention resident activities and day-to-day engagement.
Several families say residents have a lot of fun with planned activities and resident-oriented events. One review specifically mentions a dog park experience, and another describes a group barbecue. Even among reviews that focus on food or care concerns, there are still mentions of wanting more help with activities and outside time.
caveat2 reviews mention this
On-site call support is mixed
Some reviews describe trouble getting timely communication or help.
One reviewer says calling a resident’s room phone was difficult, noting the phone design didn’t work well for someone frail with limited vision and hearing. Other negative comments focus on needing more responsive help for medication and daily care, suggesting residents and families sometimes struggled to get assistance when requested.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Brian Alessi ,MD (0.5 miles)
Mohawk Valley Women's Health Associates (0.6 miles)
Robert Mitchell Rubinovich (0.6 miles)
Sleep Disorders Center At Rome (0.7 miles)
Mohawk Glen Radiology (1.3 miles)
Mohawk Glen Urgent Care (1.3 miles)
Cotronea Anthony M MD (1.3 miles)
Restaurants
Raspberries Of Rome (0.6 miles)
McDonald's (0.7 miles)
Dippin Donuts (0.8 miles)
Burger King (0.8 miles)
Applebee's (0.8 miles)
Teddy's Restaurant (1.2 miles)
Subway (1.6 miles)
Parks
Vogel Park (0.6 miles)
Guyer Field (0.8 miles)
Franklin Field (0.9 miles)
Lee Town Park (1.3 miles)
Marcy Town Park (10.2 miles)
Pixley Falls State Park (12.5 miles)
Hospitals
Rome Memorial Hospital (0.7 miles)
Rome Memorial Hospital (1.7 miles)
Central New York Psychiatric Center (9 miles)
Faxton-St Luke's Healthcare (11.6 miles)
Pharmacies
Walgreens (0.8 miles)
Rite Aid (1.8 miles)
Walgreens (1.9 miles)
Walmart Pharmacy (2.5 miles)
Rite Aid (11.3 miles)
Langdon's Apothecary (11.4 miles)
Kinney Drugs (11.6 miles)
Cafes
Copperccino's (1.7 miles)
Panera Bread (12.2 miles)
Starbucks (12.3 miles)
Raspberries Cafe (12.3 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (3.2 miles)
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
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100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, caring staff with nice dining and activity spaces.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
Managing Nursing Home Expenses After Medicare Coverage Ends
Is a Geriatric Care Manager the Right Choice for Your Family?
