Bethany Gardens Skilled Living Center in Rome, NY

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Bethany Gardens Skilled Living Center Bethany Gardens Skilled Living Center

Bethany Gardens Skilled Living Center in Rome, NY

Information last verified:

800 West Chestnut Street, Rome, NY 13440

For more information about senior living options: (844) 490-3973

3.4 from 58 reviews
5 stars
24
4 stars
7
3 stars
11
2 stars
2
1 stars
14

Overall Review of Bethany Gardens Skilled Living Center

Pros

  • pro The staff are caring and compassionate.
  • pro Bethany Gardens is clean and well maintained.
  • pro They go above and beyond what is expected in most cases.
  • pro The staff are top notch and professional, with frequent check-ins for residents and families.
  • pro They are flexible and do their best to accomplish the impossible task of care and comfort.
  • pro Families feel welcomed and comfortable during visits.
  • pro There are lots of fun activities and a very caring atmosphere.

Cons

  • pro The facility is filthy.
  • pro The food is horrible.
  • pro There is no supervision.
  • pro The care is horrible.
  • pro The facility is severely understaffed.
  • pro Not enough staff to care for all residents.
  • pro The facility is not modern and the rooms are dated.
  • pro Residents do not receive showers regularly.
  • pro The majority of staff are unfriendly and do not seem to want to be there.

Review

Bethany Gardens Skilled Living Center in Rome, NY is best suited for seniors who value a warm, human-centered atmosphere and a steady routine over cutting-edge amenities. The community leans into a friendly, caring staff and a clean, homey environment where residents are treated with kindness and rehab or short-term recovery is supported by attentive teammates. It works well for families that want accessible, responsive care and the reassurance that staff will check in and adjust as needs evolve. Those who thrive here tend to be comfortable with a traditional layout, predictable daily rhythms, and enough activity programming to keep a resident engaged without needing constant hand-holding. It is not a luxury setting, but it can feel like a practical, supportive transition space when the goal is regain function and return home.

Careful consideration is warranted for residents who require intense, around-the-clock medical supervision, high-level mobility support, or a modern, zestful dining and amenities experience. Several reviews flag persistent staffing gaps that can translate into delayed assistance and inconsistent daily care. For someone who has experienced or fears routine lapses, missed showers, delayed hygiene, or rushed responses, this may be a red flag. Families prioritizing gourmet or regularly varied meals, bright public areas, or up-to-date fixtures may prefer other options. Those with advanced dementia or complex behavioral needs may benefit from facilities with specialized memory care units and stronger staffing ratios. In short, Bethany Gardens can be a good fit, but the match weakens as medical acuity, dining expectations, and a modern environment move higher on the list of needs.

On the plus side, the community earns points for cleanliness and a reputation among residents and families for compassionate staff. Several reports praise caregiver attentiveness, frequent check-ins, and a willingness to go beyond the call to keep residents comfortable. The admission process is described as efficient and responsive, which matters when a quick transition is needed after rehab. Activities and an overall friendly, bustling atmosphere help sustain a sense of normalcy and belonging, particularly for residents who respond well to social engagement. These strengths can offset the realities of lean staffing by creating a supportive backdrop in which explanations and flexibility are valued. When a resident’s family can participate and advocate, care can feel more consistent despite staffing pressures.

Yet the drawbacks are real and recurrent. Reports of understaffing translate into slower responses, missed cues, and uneven personal care. Food quality and variety repeatedly surface as major concerns, with several reviews calling meals unappetizing or poorly prepared and menus inconsistently followed. Cleanliness and maintenance emerge as recurring anxieties in some accounts, including odors and questions about showers or routine hygiene. Safety concerns are also raised in a few reviews, including accusations of neglect or mismanagement, which cannot be dismissed. In practice, these issues tend to erode trust unless the day-to-day experience is consistently enhanced by proactive, attentive care and transparent communication from leadership. The gap between the caring staff and the overwhelmed system is the critical fault line here.

Families choosing Bethany Gardens should verify the resident’s care plan against real-world cues: staffing levels on shifts, the process for responding to alarms, and the frequency of showers and hygiene routines. Ask about the dining program, kitchen oversight, and the ability to honor dietary restrictions with varied menus. Tour a floor to gauge responsiveness and observe whether aides appear stretched or familiar with the resident’s routine. Inquire about activity offerings, transportation for appointments, and opportunities for outdoor time or visits that lift mood. Request a trial stay if possible, and seek recent state inspection results and citations. A clear advocate on-site, an administrator or director, should be accessible to discuss concerns, review averages, and ensure that a resident’s goals align with the daily rhythms of the community.

Bethany Gardens offers a practical, compassionate option for seniors seeking rehab-friendly living with a dependable, friendly staff and a legitimate sense of community. It shines in cleanliness, care during visits, and engagement opportunities that help residents feel seen. The red flags, staffing gaps, uneven food quality, and mixed reports on hygiene, are substantial enough to prompt careful scrutiny, particularly for families prioritizing continuous, high-level supervision or modern amenities. For those with moderate needs and a willingness to engage with staff as partners in care, Bethany Gardens can deliver meaningful daily life and a realistic path back home or toward stability in place. Weigh the strengths against the cons with clear expectations, and use those expectations to guide a decisive choice.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bethany Gardens Skilled Living Center in Rome, NY offers a comfortable and vibrant living environment for seniors who require assistance with daily activities. Our community provides a range of amenities and care services to ensure our residents' well-being and enjoyment.

In terms of amenities, we have a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Our residents can enjoy their favorite TV shows with access to cable or satellite TV in the comfort of their own rooms. Community-operated transportation is available for those who want to explore outside our premises. For those who prefer to stay indoors, we have a computer center and a small library for reading enthusiasts.

Our dining room provides restaurant-style dining, where residents can savor delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to meet individual needs. Additionally, our fitness room promotes physical wellness and offers opportunities for exercise.

In terms of care services, our 24-hour call system ensures that help is always available when needed. We provide assistance with daily activities such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure proper administration. A mental wellness program is also implemented to address the emotional well-being of our residents.

We understand the importance of maintaining an active social life, which is why we offer concierge services and regularly organized resident-run activities. Planned day trips allow residents to experience new adventures outside the community, while scheduled daily activities provide entertainment within the premises.

The surrounding area boasts several amenities conveniently located near Bethany Gardens Skilled Living Center. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby for easy accessibility of various services.

At Bethany Gardens Skilled Living Center, we strive to provide a supportive environment that enhances the quality of life for our residents by offering exceptional care services along with numerous amenities and opportunities for engagement in enjoyable activities both inside and outside the community.

Nearby Places of Interest

Physicians

  • Brian Alessi ,MD (0.5 miles)
  • Mohawk Valley Women's Health Associates (0.6 miles)
  • Robert Mitchell Rubinovich (0.6 miles)
  • Sleep Disorders Center At Rome (0.7 miles)
  • Mohawk Glen Radiology (1.3 miles)
  • Mohawk Glen Urgent Care (1.3 miles)
  • Cotronea Anthony M MD (1.3 miles)

Restaurants

  • Raspberries Of Rome (0.6 miles)
  • McDonald's (0.7 miles)
  • Dippin Donuts (0.8 miles)
  • Burger King (0.8 miles)
  • Applebee's (0.8 miles)
  • Teddy's Restaurant (1.2 miles)
  • Subway (1.6 miles)

Parks

  • Vogel Park (0.6 miles)
  • Guyer Field (0.8 miles)
  • Franklin Field (0.9 miles)
  • Lee Town Park (1.3 miles)
  • Marcy Town Park (10.2 miles)
  • Pixley Falls State Park (12.5 miles)

Hospitals

  • Rome Memorial Hospital (0.7 miles)
  • Rome Memorial Hospital (1.7 miles)
  • Central New York Psychiatric Center (9 miles)
  • Faxton-St Luke's Healthcare (11.6 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Rite Aid (1.8 miles)
  • Walgreens (1.9 miles)
  • Walmart Pharmacy (2.5 miles)
  • Rite Aid (11.3 miles)
  • Langdon's Apothecary (11.4 miles)
  • Kinney Drugs (11.6 miles)

Cafes

  • Copperccino's (1.7 miles)
  • Panera Bread (12.2 miles)
  • Starbucks (12.3 miles)
  • Raspberries Cafe (12.3 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (3.2 miles)
  • Delta Lake Bible Conference Center (4 miles)
  • Faith Alliance Church (4.2 miles)
  • Steuben United Methodist Church (10.3 miles)
  • Beacon Light Baptist Church (10.4 miles)

Transportation

  • Hillside Taxidermy (8.7 miles)

Theaters

  • Marquee Cinemas - Orchard 14 (12.2 miles)

Frequently Asked Questions

Where is Bethany Gardens Skilled Living Center?

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