Betsy Ross Rehabilitation Center
Save1 Elsie Street, Rome, NY 13440
For more information about senior living options: (844) 490-3973
The staff were always very friendly to family members visiting the facility. The nursing and housekeeping staff had good intentions and were caring, despite being overwhelmed. The food appeared healthful and well-prepared. There were some very nice people among the staff who took care of the residents. The facility had an activities room and a beautiful dining room for residents to enjoy. The special needs unit provided a quiet and calming environment for residents with mental disorders.
The staff at the Betsy Ross facility appeared overwhelmed and struggled to provide even basic care to residents. Residents reported long waits for assistance, with some being unable to get help when urgently needed. The facility had a strong musty smell and visible signs of neglect, such as warped floors and exposed wiring along the walls. Food was described as bland and inadequately served, often cold or lacking in variety. The living conditions were deemed cramped, with little space for mobility in shared rooms. There were significant delays in approving residents' personal electronic devices, causing frustration. Despite good intentions from the staff, lack of supplies and adequate staffing led to poor care outcomes. Overall facility appearance was described as dirty and depressing, contributing to a negative atmosphere for residents.The reviews of the Betsy Ross facility paint a concerning picture of the care and conditions that residents, particularly elderly individuals, experience. While there are instances of compassionate staff attempting to provide care under challenging circumstances, numerous reviewers express deep frustration with systemic issues that affect the quality of service. A common sentiment is the belief that the management needs to take responsibility for improving both resources and overall operation.
Many reviewers underscore the challenges faced by staff at this facility. Even those who commend the staff’s intentions mention feeling badly for them due to their overwhelming workloads and limited resources. One reviewer described witnessing nursing and housekeeping staff struggling with insufficient supplies and support from management, which ultimately affects patient care. This sentiment is echoed in multiple accounts where families felt that despite staff's best efforts, they were unable to provide adequate assistance due to being spread too thin.
Concerns about cleanliness and maintenance also emerged prominently in various reviews. Upon entering the main building, one reviewer noted a strong musty smell, likely indicative of larger maintenance issues like a leaky roof. The facility appeared outdated — with warped floors likely caused by continual mopping — leaving many visitors wondering if even basic repairs were being attended to diligently. A lack of amenities, such as televisions in residents’ rooms and an outdated decor further contributed to an unwelcoming atmosphere.
Food quality has drawn mixed reactions as well; although some described it as healthful and well-prepared, others found it bland and uninspiring. When feedback was provided regarding meal quality to administrators, it didn’t seem well-received according to reviewers, indicating a disconnect between resident needs and management responsiveness. Residents reported cold food served inconsistently throughout their stays, emphasizing an overall lack of attention given to dining experiences.
The physical layout of shared living spaces also raises concerns among families. Several reviewers remarked on cramped quarters barely accommodating mobility aids like wheelchairs or walkers without compromising comfort or accessibility. The presence of exposed wires along walls did little to instill confidence in safety standards within communal areas or resident rooms. Concerns about privacy were addressed through curtains around beds; however, these measures did not compensate for feelings of exposure or discomfort shared among multiple residents housed together.
Overall impressions from families suggest a consistent thread: while individual staff members demonstrated commendable compassion and commitment during emergent situations, there remained significant structural issues that prevented effective caregiving across the board. Families recounted harrowing experiences where basic needs went unmet—such as inadequate assistance with toileting or insufficient access to showers—leaving loved ones in frustratingly vulnerable positions until they could secure transfers elsewhere.
In light of these reviews, it is clear that immediate attention need be directed toward enhancing staffing levels, addressing maintenance concerns within facilities such as Betsy Ross, improving meal offerings for nutritional value alongside taste preferences while ensuring basic dignity through personal space accommodations are all crucial steps necessary for fostering a healthier environment where residents can receive proper care consistent with their age-old expectations of respect from caregivers entrusted with their wellbeing.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Betsy Ross Rehabilitation Center in Rome, NY is a vibrant and welcoming assisted living community that offers a range of amenities and care services to meet the needs of its residents. The facility provides a comforting and home-like atmosphere where seniors can maintain their independence while receiving the assistance they require.
Within the community, residents have access to various amenities that cater to their daily needs and enhance their quality of life. A beauty salon is available for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation allows residents to easily access nearby destinations, and a computer center allows them to stay connected with loved ones and engage in online activities.
Residents can enjoy delicious meals in the dining room with restaurant-style dining, where special dietary restrictions are accommodated. For physical wellness, there is a fitness room available for exercise routines and keeping active. The gaming room offers opportunities for friendly competition and social interactions.
Outdoor spaces such as gardens provide a pleasant environment for relaxation or outdoor activities. For intellectual stimulation, there is a small library where residents can indulge in reading. Wi-Fi/high-speed internet ensures connectivity throughout the facility.
The Betsy Ross Rehabilitation Center also offers comprehensive care services tailored to each resident's specific needs. With 24-hour call system and supervision, residents can feel secure knowing help is always close by. Trained staff assist with activities of daily living such as bathing, dressing, and transfers.
Medication management ensures that medications are taken correctly and on time. A mental wellness program focuses on addressing emotional well-being, while specialized dietary plans cater to individuals with diabetes or other dietary restrictions.
Transportation arrangements are made both for non-medical purposes as well as doctor's appointments. Move-in coordination simplifies the transition process for new residents.
To keep residents engaged and entertained, the community organizes a variety of activities and outings on a regular basis. Concierge services ensure that all requests are met, and fitness programs encourage physical wellness. Planned day trips offer opportunities for exploration and adventure, while resident-run activities provide a chance for socializing and bonding. Daily activities are scheduled to keep residents mentally and socially active.
The Betsy Ross Rehabilitation Center is conveniently located near essential amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various services outside the community.
Overall, the Betsy Ross Rehabilitation Center offers a comfortable and enriching assisted living experience where seniors can thrive both physically and emotionally.
Betsy Ross Rehabilitation Center is located at 1 Elsie Street, Rome, NY 13440 in Oneida County, New York
Betsy Ross Rehabilitation Center on seniors.fyi includes 5 photos including images showing windows, decor, living room, dining, piano, walkway, mirrors, awning, and more.
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