River View Rehabilitation And Nursing Care Center

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Pros

• The staff is super nice and helpful, making patients and their families feel welcome and supported.
• The facility is very clean and undergoing beautiful remodeling, enhancing the overall environment.
• Communication with family members is excellent, with regular updates on patient care and progress.
• Patients receive dedicated attention from a wonderful nursing staff and therapy department, focused on safe recovery.
• Family members feel reassured about their loved ones' care, expressing gratitude for the supportive environment provided by the staff.
• Many patients form positive relationships with fellow residents, contributing to a friendly atmosphere in the facility.

Cons

• The facility was described as a "pitiful facility" by a family member after their father stayed there for eight years.
• Some staff members were reported to be treated poorly, leading to insufficient staff and inadequate care.
• There were complaints about residents being left in soiled diapers for extended periods, resulting in rashes.
• Management was criticized for not treating staff well, which affected the quality of care provided.
• Concerns were raised about the management's delayed response during a flood in 2011, endangering residents' safety.

Review

The experiences shared by families of residents at this nursing home illustrate a complex picture of care, satisfaction, and serious concerns. Many families express gratitude for the services provided, highlighting the kindness and attentiveness of the staff. One reviewer recounts their positive experience post-surgery, noting that the staff’s helpfulness significantly contributed to their recovery. The welcoming environment and support received after surgery were instrumental in their overall well-being during a critical time.

Similarly, another family member described their husband's rehabilitation journey as overwhelmingly positive compared to a previous nursing home experience. They specifically praised the level of communication offered by the staff, stating they were kept informed about every detail concerning his care. This attention to detail fostered a sense of security, which was vital given their past negative experiences with other facilities. While they noted some noise due to ongoing remodeling, they recognized that this effort was aimed at improving the environment for all residents, emphasizing how clean and well-maintained the facility appeared during their visitation.

Moreover, an additional review provided insights into another resident's rehabilitation process: a mother-in-law whose family marveled at how clean the premises were following renovations. Similar sentiments echoed here; family members felt reassured by the attentive nature of the staff and appreciated regular updates on her care. They were particularly heartened by her account of kindness from staff members who engaged actively with her throughout her recovery process. The family's previous anxiety over finding a suitable rehab facility was alleviated upon discovering this particular nursing home and its commitment to quality care.

In contrast to these glowing reviews are more sobering critiques focused on staffing issues and management practices within the facility. One long-term resident's family expressed deep dissatisfaction regarding their father's treatment over eight years at the nursing home. They described systemic problems such as inadequate staffing levels leading to neglectful conditions—a stark reminder that not all experiences within this institution are positive. Relaying instances where their father had been left in soiled diapers for extended periods caused distressing rashes underscores significant lapses in care that cannot be overlooked.

This conflicting narrative raises important questions about why inconsistencies exist within such health facilities; while some patients receive exemplary service characterized by compassion and dedication from caregivers like nurse Joline—as mentioned in one review—others suffer due to a lack of adequate resources or oversight from management. Reviews point toward potential issues with employee treatment contributing to lower morale and retention rates among caregivers that could further affect patient care.

The mention of historical events—like when residents had to be carried out by National Guard personnel during flooding in 2011—illustrates grave concerns regarding emergency preparedness and prioritization within management strategies at this facility. Families who cherished moments spent with loved ones deserve an assurance that both day-to-day operations and crisis management are handled professionally with complete regard for both employees’ working conditions and residents' safety.

In conclusion, while many families enjoyed positive interactions characterized by warmth, communication, and cleanliness at this nursing home—elements essential for quality rehabilitation—the glaring deficiencies outlined demand immediate attention if trust is to be restored completely among families considering placement for their loved ones there. To uphold quality standards in healthcare facilities remains paramount as families navigate these difficult decisions; shortcomings must be addressed comprehensively if any institution aims not only to meet but exceed expectations surrounding eldercare services.

Restaurants

• MJ's Bar & Restaurant (0.2 miles)
• KFC (0.6 miles)
• Arby's (0.8 miles)
• McDonald's (1.1 miles)
• Ice Cream Works (1.2 miles)
• Owego Soft Serve (2.2 miles)
• Burger King (4.8 miles)

Pharmacies

• The Owego Pharmacy (0.4 miles)
• CVS Pharmacy (0.8 miles)
• Apalachin Pharmacy (5.5 miles)
• Walgreens (8.9 miles)
• CVS Pharmacy (9.1 miles)
• Corner Drug Store & Gift Shop (9.4 miles)
• Health Mart Pharmacy (9.4 miles)

Hospitals

• Lourdes (0.7 miles)
• Lourdes (11.6 miles)

Physicians

• Tioga Opportunities Incorporated, Family Health Services (0.9 miles)
• UHS Primary Care - Owego (1.2 miles)
• Guthrie Owego (2.8 miles)
• Uhs (9.3 miles)
• Lourdes Primary Care Endicott (9.7 miles)
• Oakdale Psychology Associate (9.8 miles)
• Osteopathic Pain Management Services (9.9 miles)

Parks

• Owego Hickories Park (1.6 miles)
• West Endicott Park Carousel (9 miles)
• Vestal Rail Trail Playground (11.6 miles)
• Arnold Park (11.6 miles)
• Vestal Rail Trail (11.9 miles)

Transportation

• U-Haul Neighborhood Dealer (1.8 miles)
• U-Haul Neighborhood Dealer (7.8 miles)

Places of Worship

• Lindsey Kenneth Rev (6.7 miles)
• Our Lady Of Good Counsel (8.7 miles)
• Community Church of the Nazarene (9.1 miles)
• St Anthony of Padua (10.2 miles)
• St Ambrose Church (10.3 miles)
• Our Lady of Sorrows Church (10.5 miles)
• St. Joseph's Church (10.7 miles)

Cafes

• Owego Soft Serve (10 miles)
• Epac Café (10.2 miles)
• Panera Bread (13.5 miles)

Theaters

• Cinema Saver (10.2 miles)
• AMC Vestal Town Square 9 (12.2 miles)