United Methodist Homes Hilltop Campus

Pros

• The staff at United Methodist Homes Hilltop Campus is described as very caring and goes above and beyond to assist residents.
• Residents enjoy a variety of activities, including bingo, exercise classes, church services, and special events with music.
• The facilities are clean and well-maintained, providing a pleasant living environment for residents.
• The kitchen offers good food with many options available, contributing to resident satisfaction.
• The continuum care facility allows for seamless transitions between different levels of care based on individual needs.
• Family members feel comfortable calling with questions, knowing that there is always someone available to assist them.
• Residents appreciate the beautiful grounds, especially during the summer and fall seasons.
• The atmosphere at Hilltop Campus is welcoming, with staff and residents engaging positively with visitors during tours and events.

Cons

• The staff at the rehab facility never had the time to assist the uncle, likely due to shortages.
• There were no activities for residents last year, and they felt imprisoned in their rooms due to COVID restrictions.
• The resident's clothes at a party were dirty, reflecting a lack of cleanliness.
• A grandparent’s bathroom was not always cleaned properly.
• Hilltop Campus is perceived as looting an elderly lady's assets by charging excessive fees while forcing payment for multiple units during rehabilitation.
• The reviewer feels that the other facility under the UMH umbrella did not provide comparable care to the STAR unit, implying dissatisfaction with previous experiences.

Review

The experiences shared by families and residents at United Methodist Homes Hilltop Campus highlight a varied landscape of care, quality, and satisfaction. Several reviews reflect significant concern about the state of care in certain areas, particularly as it relates to the challenges posed by staffing shortages and the ongoing impacts of the COVID-19 pandemic. One reviewer noted that their uncle's experience during rehabilitation was lacking, attributing this to staffing issues that left caregivers stretched thin. This sentiment indicates that despite some positive feedback regarding other facets of care, there are undeniable shortcomings and a need for improvement in operational efficiency.

In contrast to the negative experiences detailed by some, other reviewers heralded Hilltop Campus for its excellent overall atmosphere. The facility has garnered praise for its attentive staff who are committed to providing quality care to residents. A common thread among those satisfied with their loved ones’ experiences speaks to the cleanliness of the facility, the quality of food served, and a variety of engaging activities available for residents. Bingo games, exercise classes, special events with music, church services, and singalongs create an environment designed not only for health but also for social engagement and mental well-being.

One family member reported their mother’s year-long residency at Hilltop Campus as largely positive despite disruptions caused by COVID-19. They appreciated the dedication shown by staff amidst fluctuating personnel due to health concerns. Although activity offerings were temporarily reduced during stricter pandemic guidelines, many programs began anew over time. The presence of wellness facilities equipped with weights and treadmills further exemplifies how Hilltop aims to support physical health alongside mental stimulation through recreational activities.

Another resident recounted their personal living experience within Hilltop's adult care section as comfortable and nurturing despite room constraints — likening it more to home than merely institutional living. Compliments aimed at Director Faye emphasized effective leadership in curating tailored activities suited for diverse needs across different demographics in the facility. This personalized approach contributes considerably to resident contentment when transitioning from independent life into assisted living or skilled nursing scenarios.

However, financial concerns surfaced in reviews discussing high costs associated with elder care. One reviewer expressed discontent over being charged exorbitantly while feeling that their loved one was receiving inadequate opportunities for engagement or mobility during pandemic restrictions. Another pointed out similar concerns regarding fees when a loved one had an unexpected transfer due to medical issues — illustrating how financial stresses can compound emotional burdens during challenging times.

In terms of specialized care environments like the STAR unit — which focuses on dementia patients — numerous reviewers offered high praise relative to other units within United Methodist Homes but drew distinct lines between different levels of service offered across various branches of UMH facilities. Residents’ specific needs seem well-addressed within this unit; caregivers reportedly provide compassionate assistance grounded in understanding individual circumstances surrounding dementia rather than adhering strictly to generalized caregiving guidelines.

Overall, feedback concerning United Methodist Homes Hilltop Campus reveals a complex tapestry woven from individual narratives reflecting both commendation and criticism—ranging from exceptional caregiving operations witnessed firsthand down through frustrations linked with pricing structures amid healthcare upheavals—the dichotomy emphasizes ongoing efforts necessary for maintaining essential service quality alongside evolving community expectations amidst changing societal conditions.

Johnson City, New York offers a convenient and accessible location for seniors looking to settle down. With a variety of healthcare options nearby including oral surgeons, OB/GYN practices, and primary care physicians, residents can easily access medical care when needed. The area also boasts a diverse selection of dining establishments ranging from casual spots like Taco Bell and Friendly's to more upscale options such as Cacciatore's and Deacon's Bench. For pharmacy needs, CVS, Walgreens, and Walmart are just a short drive away. In terms of recreation, CFJ Park provides a nearby green space for leisurely walks and relaxation. Overall, Johnson City presents a well-rounded neighborhood with essential amenities for seniors looking to enjoy their golden years in a comfortable and welcoming community.

Physicians

• Mountain View Oral (0.9 miles)
• Greater Binghamton Obstetrics & Gynecology (1.5 miles)
• Sante (2 miles)
• UHS Vascular Surgery/Wilson Square (2 miles)
• UHS Primary Care (2 miles)
• UHS OB/GYN (2.1 miles)
• Cardiology Associates PC (2.1 miles)

Restaurants

• Beer Tree (1.3 miles)
• Taco Bell (1.4 miles)
• Friendly's (1.5 miles)
• Food & Fire (1.6 miles)
• Cacciatore's (1.6 miles)
• Deacon's Bench (1.6 miles)
• Spot Restaurant (2.9 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Wegmans (1.7 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2 miles)
• The Pharmacy (2.2 miles)
• CVS Pharmacy (3.2 miles)
• UHS Pharmacy (3.4 miles)

Hospitals

• Robert M. Best Cardiac Care Unit - UHS Wilson Regional Medical Center (1.7 miles)
• Park Avenue Associates in Radiology (2.1 miles)
• Greater Binghamton Health Center (2.7 miles)
• Lourdes Health Support (3.1 miles)
• Lourdes Hospital (3.7 miles)
• Our Lady of Lourdes Memorial Hospital (3.8 miles)

Parks

• Cfj Park (2 miles)
• Otsiningo Park (3.5 miles)

Cafes

• Starbucks (2.8 miles)
• K & K's The Old Teahouse (3.6 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.6 miles)

Places of Worship

• St Thomas Aquinas Church (3.2 miles)
• Grace Point Church (3.3 miles)
• Church of Jesus Christ of Latter Day Saints (3.8 miles)