Susquehanna Nursing & Rehabilitation Center is a nursing home community in Johnson City, NY.
Information last verified:
282 Riverside Drive, Johnson City, NY 13790
For more information about senior living options: (866) 208-4318
Residents and visitors raise repeated concerns about cleanliness and odor.
Multiple reviews describe rooms that felt dirty, unkempt, or not cleaned for long stretches. Several also mention issues like dirty linens or sheets not being changed as expected. A smaller number of reviewers counter that they saw good cleanliness during visits, but overall the complaints about conditions are frequent.
Residents and families report long waits and missed care needs.
Many reviewers say staff were slow to respond to calls for help or that residents were left without needed assistance. Several accounts describe lack of attention to basic needs like eating, drinking, bathroom assistance, and toileting. A few reviews mention communication and updates were missing during transitions, adding to concerns about day-to-day responsiveness.
Dining reviews range from wholesome meals to consistently disliked food.
Some reviewers describe meals as wholesome, while others say food was cold, unappetizing, or difficult to eat. There are also complaints that residents who could not feed themselves were not getting enough help. Overall, dining experience seems inconsistent across reviews.
Several reviews highlight physical and occupational therapy help.
A few reviewers specifically call out the rehab team for thorough workouts and hands-on therapy. One review credits therapy effort with regaining the ability to walk, and another describes therapy staff as the best part of the experience. These mentions focus on rehabilitation work more than broader nursing care.
Some families describe caring, responsive staff members.
Alongside serious complaints, several reviews say staff were kind, helpful, and responsive, including during rehab. Some reviewers single out specific aides or nurses for attentive care and good communication. A few even compare their experience favorably to other nursing facilities they toured.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
160 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Binghamton Regional (8 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesSusquehanna Nursing & Rehabilitation Center is located at 282 Riverside Drive, Johnson City, NY 13790 in Broome County, New York
Susquehanna Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, computers, living room, seating area, television, bedroom, office, and more.
Susquehanna Nursing Home
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Interior
Living Room
Bedroom
Office
