Willow Point Nursing Home | Photos and Reviews

Name: Willow Point Nursing Home
Address: 3700 Old Vestal Rd, Vestal, NY, 13850
Telephone: (607) 763-4400
Rating: 3.1

Willow Point Nursing Home in Vestal, NY

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3700 Old Vestal Rd, Vestal, NY 13850

To contact a resident: (607) 763-4400

For more information about senior living options: (866) 208-4318

3.1 from 27 reviews

5 stars

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3 stars

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1 stars

Overall Review of Willow Point Nursing Home

caveat 4 reviews mention this

Rehab therapy quality varies

Rehab experiences are mixed, with some families praising therapy progress and others reporting missed therapy needs.

Some reviews describe strong physical therapy, including a sense that the rehab programming was appropriate. Others report that planned therapies didn’t happen, including concerns about physical therapy and speech therapy requests not being carried out. A separate review also criticizes the rehab approach and the lack of follow-through on care planning. Overall, multiple residents’ short-term rehab stories don’t all line up.

caveat 2 reviews mention this

Staffing and call-response concerns

Some residents describe long waits for basic help, including bathroom assistance and delayed call-bell response.

One review describes residents waiting 20 minutes to a half hour for bathroom help after pushing the call button, leading to accidents and distress. Another review says call bells weren’t answered for about an hour and a half and also raises issues with how residents were spoken to. These comments point to reliability problems for routine, time-sensitive assistance.

common 16 reviews mention this

Staff care is often praised

Many reviewers say caregivers and nurses are caring, knowledgeable, and attentive.

Across numerous reviews, families mention nurses and aides as caring, supportive, and responsive, and several describe positive day-to-day experiences. Some reviewers also say communication was good, including staff staying in touch with family during a loved one’s stay. There are also compliments for other roles like social workers and kitchen staff, and a few reviews describe the facility atmosphere as clean and well cared for. At the same time, a smaller set of reviews contradict that picture by describing negative interactions and insufficient care.

caveat 2 reviews mention this

Food is a frequent split

Reviews disagree on food quality and consistency of dining.

One reviewer says the food was excellent and highlights the kitchen staff. Another review criticizes bad food being served and also ties concerns to care requests. Because these comments point in different directions, food-related experiences appear inconsistent from reviewer to reviewer.

caveat 3 reviews mention this

Cleanliness is inconsistently described

Cleanliness is mentioned positively by some reviewers but criticized by others.

Several reviews describe the facility as very clean or spotless, including comments about the interior and nursing conditions. But at least one review says hallways and resident bathrooms were filthy and always smelled, and another review calls out facility issues more broadly. Taken together, cleanliness appears to depend on where and when the reviewer observed the facility.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

Binghamton Regional (7 miles away)

Nearby Places of Interest

This part of Vestal, New York, offers a convenient and diverse range of amenities for seniors considering the area for living. With various places of worship nearby such as Grace Point Church and St. Vincent De Paul Church, residents can easily practice their faith. There are also several reputable physicians within close proximity including Roberts Eyecare Associates and UHS Rheumatology, ensuring access to quality healthcare services. Additionally, cafes like Panera Bread and restaurants like Applebee's provide options for dining out or grabbing a quick bite to eat. The presence of pharmacies such as UHS Pharmacy and Wegmans makes it convenient to fill prescriptions without traveling far. For leisure activities, seniors can enjoy movies at AMC Vestal Town Square 9 or spend time outdoors at parks like Vestal Rail Trail and Arnold Park. Hospitals like Lourdes and Our Lady of Lourdes Memorial Hospital are also easily accessible in case of medical emergencies. Overall, this area offers a blend of convenience, healthcare resources, and recreational opportunities for seniors looking to settle down in Vestal.

Places of Worship

Grace Point Church (0.1 miles)
Church of Jesus Christ of Latter Day Saints (1.6 miles)
St Vincent De Paul Church (2 miles)
St Thomas Aquinas Church (2.5 miles)
St. Joseph's Church (2.9 miles)

Physicians

Roberts Eyecare Associates (0.3 miles)
UHS Breast Center (1 miles)
UHS Rheumatology (1.1 miles)
Guthrie Vestal (1.2 miles)
Broome Pediatrics (1.3 miles)
UHS Primary Care (1.5 miles)
Audiology Associates (1.7 miles)

Cafes

Panera Bread (0.3 miles)
K & K's The Old Teahouse (0.7 miles)
Starbucks (1.9 miles)

Restaurants

Applebee's (0.3 miles)
Blaze Pizza (0.3 miles)
Wendy's (0.4 miles)
Chuck E. Cheese's (0.5 miles)
Kampai Japanese Steak House (0.5 miles)
Buffet Star (0.6 miles)
Denny's (0.6 miles)

Pharmacies

UHS Pharmacy (1 miles)
The Pharmacy (1.2 miles)
Wegmans (1.7 miles)
Walgreens (1.8 miles)
CVS Pharmacy (1.9 miles)
Rite Aid (2 miles)
CVS Pharmacy (2.1 miles)

Theaters

AMC Vestal Town Square 9 (1.3 miles)

Parks

Vestal Rail Trail (1.5 miles)
Vestal Rail Trail Playground (1.9 miles)
Cfj Park (2.2 miles)
Arnold Park (2.2 miles)

Hospitals

Park Avenue Associates in Radiology (1.7 miles)
Lourdes (1.9 miles)
Robert M. Best Cardiac Care Unit - UHS Wilson Regional Medical Center (2 miles)
Our Lady of Lourdes Memorial Hospital (2.6 miles)
Greater Binghamton Health Center (2.7 miles)

Frequently Asked Questions

Where is Willow Point Nursing Home?

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