Trustees Of Eastern Star Hall & Home Of The N Y S
Save8290 State Rt 69, Oriskany, NY 13424
For more information about senior living options: (844) 490-3973
Eastern Star Home in Oriskany comes across in many comments as a place that can feel like a true home for its residents, with a mix of experiences that most families would want to hear about before making a decision. A large portion of the testimonials celebrate a spotless facility, attentive and compassionate staff, and an atmosphere that feels warm, welcoming, and homelike. Several reviewers emphasize that the care is not just routine but genuinely devoted, giving families peace of mind about their loved ones' well?being and comfort.
The praise around cleanliness and private accommodations is striking. Reviewers repeatedly note that the building is extremely clean, with private rooms that include showers, contributing to a sense that residents are treated with dignity and comfort. The word "beautiful" is used often, and phrases like "private rooms with showers" are highlighted as features that help residents feel at home while receiving high?quality care. The care teams are described as kind, professional, and consistently focused on making residents feel safe, comfortable, and cared for. The combination of a spotless environment, a welcoming atmosphere, and well?appointed living spaces appears to be a cornerstone of the positive perceptions.
Many reviewers elevate the staff into a higher tier of praise. Comments repeatedly describe staff as amazing, incredibly helpful, and truly caring - often going above and beyond to treat residents like family. The sense of continuity also stands out: several accounts mention long?tenured staff who have stayed with the home for years, which is noted as a sign of dedication and stability. There are specific anecdotes about rehabilitation experiences that helped a loved one regain independence or improve balance, sometimes accompanied by practical programs residents can continue at home. The presence of an affectionate element - such as a friendly dog named Bruce - also adds a sense of warmth and hominess to the environment for some families.
In a cluster of highly positive narratives, the facility is depicted as a rural standout with a heartfelt culture. Phrases like "a true gem," "one of the best nursing homes I have ever seen," and "you won't be disappointed - the care and compassion here are unmatched" recur in the reviews. The overall tone emphasizes not only professional competence and clean facilities but also a sincere spirit of respect, dignity, and meaningful engagement with residents. The atmosphere is described as peaceful, engaging, and community?oriented, with thoughtful meals, varied activities, and a sense of safety that helps residents thrive rather than merely exist.
Not every comment aligns with the glowing majority. A particularly strong counterpoint notes that there are significant concerns with staffing, communication, and cleanliness in at least one unit. One reviewer explicitly states that the facility is not worthy of even one star, citing staffing challenges, filthy accommodations, and a lack of communication, along with personal accounts of staff complaints heard by families. Another detailed account describes the McCauley unit as abysmal, with rooms and bathrooms not cleaned, unanswered questions about medications, and unprofessional, unhappy staff. These voices emphasize that experiences can vary by unit and by shift, and they remind readers that not all interactions will be uniformly positive.
A broader, mixed?tone critique appears in other comments, touching on leadership and governance. At least one reviewer describes extortion and greed at the leadership level, even while praising the staff themselves as wonderful. Another note mentions wanting to contact a particular individual at the facility, signaling concerns about transparency or governance. Taken together, these remarks suggest that while the direct caregiving - how staff treat residents day to day - may be strong, there are perceptions of organizational issues that can color a family's overall view of the home. They serve as a reminder that management decisions and communication practices can significantly impact family experiences and satisfaction.
For families weighing options, the consensus is nuanced. The overwhelmingly positive testimonials paint a picture of a facility that excels in cleanliness, comfort, compassionate staffing, and meaningful rehabilitation opportunities, with a strong sense of community and home?like warmth. Yet there are credible cautions about certain units or periods when staffing, cleanliness, or communication may fall short, underscoring the importance of visiting in person, meeting the caregiving teams, and asking detailed questions about specific units, care plans, and governance. Overall, Eastern Star appears to offer a compelling combination of private, well?maintained spaces and devoted staff, while also highlighting that experiences can differ and that proactive family involvement can be a critical factor in ensuring a positive stay.
The Trustees Of Eastern Star Hall & Home Of The N Y S in Oriskany, NY is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room to provide entertainment and socialization opportunities. There is also a fitness room and wellness center to promote physical health and well-being.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are accommodated. Housekeeping services ensure that the living spaces are clean and comfortable. The fully furnished apartments have private bathrooms, kitchenettes, and Wi-Fi/high-speed internet access.
For care services, there is a 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided when needed. Medication management is also available to ensure that residents take their medications correctly. A mental wellness program is offered to support emotional well-being.
Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments. The community provides move-in coordination for a smooth transition into the community.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals in close proximity to the community. This allows residents easy access to various resources and services outside of the community.
The Trustees Of Eastern Star Hall & Home Of The N Y S provides a comfortable living environment with comprehensive care services and amenities to support the overall well-being of its residents.
Trustees Of Eastern Star Hall & Home Of The N Y S is located at 8290 State Rt 69, Oriskany, NY 13424 in Oneida County, New York
Trustees Of Eastern Star Hall & Home Of The N Y S on seniors.fyi includes 3 photos including images showing interior, lighting, decor, healthcare, and more.
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