Charles T Sitrin Health Care Center

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Charles T Sitrin Health Care Center

2050 Tilden Avenue, New Hartford, NY 13413

For more information about senior living options: (844) 490-3973

2.3 from 9 reviews
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Skilled Nursing Facility

Overall Review of Charles T Sitrin Health Care Center

Pros

  • pro The physical and occupational therapy at Sitrin Health Care Center are very good at getting people back on their feet and doing things.
  • pro The nursing staff is good, providing a choice of meals and trying to get residents to eat something they like.
  • pro The facility has beautiful, well-kept lawns and many trees.
  • pro The physical and occupational departments are great and amazing.
  • pro The therapy teams at Sitrin Health Care Center are excellent.
  • pro The staff members were super friendly and provided testing kits for COVID-19 before admission.
  • pro Some of the aides and on-duty nurses at Sitrin Health Care Center were absolutely wonderful.
  • pro The physical/occupational departments are great, amazing.
  • pro The physical and occupational therapy teams at Sitrin Health Care Center are both excellent.
  • pro The aides at Sitrin Health Care Center do their job decently.

Cons

  • pro "The billing department is incompetent and never responded to our several attempts to clear up this matter."
  • pro "Caused malnutrition, rudest uncaring staff, terrible food, refusal to walk the patient out of laziness."
  • pro "They force patients to be wheeled 23 hours a day except in physical therapy."
  • pro "Scary place, rudest, uncaring, lying staff."
  • pro "So sad when you visit a friend there that there is no staff around. Where is the concern and caring? Certainly not at Sitrin."
  • pro "Terrible experience. Nobody knows what's going on so trying to get anything done is impossible."
  • pro "The head of nursing is rude and has told me several untrue things when she tries to worm her way out of things."
  • pro "The food isn't fit for human consumption; even something simple like providing whole grain bread instead of bleached flour bread was too big a request."
  • pro "The staff members quit so frequently that there were new aides in there every week."
  • pro "My mom disliked her stay at this facility... Her living conditions weren't the best... She was forced to sit around and watch television."

Review

Sitrin Health Care Center is a facility that offers rehabilitation services, specifically physical and occupational therapy. Many reviewers praise the quality of these therapies, stating that they are effective in helping patients regain their mobility and independence. The nursing staff also receives positive feedback for their competence and dedication.

When it comes to meals, reviewers mention that while there may be some mistakes in getting the orders exactly right, the staff tries their best to provide choices that patients enjoy. There are also alternatives available for those who prefer different options. However, there are some comments about staffing shortages at times, which can impact the level of assistance provided.

Due to COVID-19 restrictions, some activities have been limited at Sitrin Health Care Center. However, services such as hair appointments and manicures are still offered. Books are available for reading, and the gym is primarily used by the therapy department. Reviewers appreciate the daily cleaning of rooms.

One reviewer shares a negative experience regarding billing and communication with the facility. They claim to have received a collections notice for a bill they were never sent and even had an order to appear in court without any prior contact from Sitrin Health Care Center. They express frustration with the billing department's lack of responsiveness and warn others to be cautious when considering this facility.

Another reviewer expresses disappointment with the overall quality of care at Sitrin Health Care Center. They specifically mention issues related to malnutrition, rude and uncaring staff members, subpar food quality, and resistance from staff when asked for assistance with patients' needs. This reviewer believes that catheters were used out of laziness instead of providing proper care.

One reviewer describes feeling saddened by the lack of staff around when visiting their friend at Sitrin Health Care Center. They express concern about the lack of attention and respect given to elderly residents.

A review disputes information provided by another reviewer regarding management positions at Sitrin Health Care Center but does not provide further details or context.

Another negative review highlights a problematic experience with the facility in 2014. The reviewer mentions difficulties in getting help and addresses various issues such as broken equipment, unhelpful nursing staff, inadequate food, and frequent staff turnovers. They ultimately had to move their loved one from Sitrin Health Care Center due to neglect and lack of attention to detail.

The final review recounts a particularly concerning stay at Sitrin Health Care Center for rehabilitation purposes. Although the physical and occupational therapy teams are commended, the living conditions receive criticism. This reviewer's mother was uncomfortable sharing a small room with another resident, disliked the high temperatures set in the rooms, and found the activities catered toward older individuals. The food is described as lacking flavor with limited options, and the uncomfortable bed affected sleep quality. While some aides were helpful, there were instances of rudeness towards the patient.

In conclusion, while Sitrin Health Care Center receives praise for its rehabilitative therapy programs and certain aspects of care, there are concerns expressed by reviewers regarding billing issues, staff shortages, lack of attentiveness, subpar food quality, uncomfortable living conditions, and occasional rude behavior from staff members. It is important for individuals considering this facility to carefully evaluate these reviews along with other available resources when making an informed decision about their healthcare needs or that of their loved ones.

Features

Housing

  • 188 resident community capacity 188 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Charles T Sitrin Health Care Center in New Hartford, NY offers a comprehensive range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. Community-operated transportation is available for residents to easily access nearby attractions or run errands.

For those who enjoy technology, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the community. The dining room provides restaurant-style meals, and residents can also opt for special dietary restrictions if needed. Housekeeping services ensure that living spaces are kept tidy, and move-in coordination helps make the transition into the community seamless.

Residents can enjoy various recreational activities at Charles T Sitrin Health Care Center. There is a fitness room for those who like to stay active and a gaming room for some friendly competition. For relaxation and enjoyment of nature, there is a garden and outdoor space available. Additionally, there is a small library for quiet reading time.

Care services at this assisted living community include 24-hour call system and supervision to ensure that residents' needs are promptly attended to. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Residents with diabetes will receive specialized diet management, while medication management ensures proper administration of medications. A mental wellness program supports the emotional well-being of residents.

Transportation arrangements are made both for non-medical purposes as well as specifically for doctor's appointments. A wellness center is also available on-site to promote overall health and well-being.

In the surrounding area, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals all conveniently accessible for residents and their families to explore or utilize when needed.

Overall, Charles T Sitrin Health Care Center offers a comfortable assisted living community where residents can enjoy an array of amenities, receive top-notch care services and have access to various nearby amenities for their convenience and enjoyment.

Nearby Places of Interest

Physicians

  • Adirondack Community Physicians: Washington Mills Medical Office (2.1 miles)
  • St Elizabeth Medical Center (2.2 miles)
  • Oxford Crossing (2.5 miles)
  • Slocum-Dickson Medical Group (2.6 miles)
  • Marian Medical Center (2.7 miles)
  • Uptown Anesthesia Associates (2.8 miles)
  • St Elizabeth Medical Center (2.8 miles)

Restaurants

  • Subway (2.1 miles)
  • McDonald's (2.1 miles)
  • Arby's (2.7 miles)
  • McDonald's (2.8 miles)
  • Ventura's Restaurant (2.8 miles)
  • O'Scugnizzo Pizzeria (3.1 miles)
  • Swifty's Restaurant & Pub (3.1 miles)

Cafes

  • Debbie's Cafe (2.1 miles)
  • Bagel Grove (2.8 miles)
  • Joseph Putrello Coffee Barista Bar (3.1 miles)
  • Daylight Donuts (3.2 miles)
  • Bagg's Square Cafe (3.3 miles)
  • Utica Coffee Roasting (3.4 miles)
  • Top of the Morning Cafe (4.5 miles)

Pharmacies

  • Parkway Drugs (2.1 miles)
  • Walgreens (2.4 miles)
  • Rite Aid (2.4 miles)
  • Walgreens (2.4 miles)
  • The Medicine Shoppe (2.5 miles)
  • Utica Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)

Hospitals

  • St Elizabeth Medical Center (2.6 miles)
  • St Elizabeth Medical Center (2.7 miles)
  • Mohawk Valley Psychiatric Center (2.8 miles)
  • Faxton X-ray Department (2.9 miles)
  • FAXTON-St LUKE'S HEALTHCARE - FAXTON CAMPUS (2.9 miles)
  • Masonic Care Health Facility (3.1 miles)
  • Mohawk Valley Psychiatric Center (3.7 miles)

Parks

  • F.T. Proctor Park (2.7 miles)

Places of Worship

  • Our Lady Of Lourdes Ch (2.8 miles)
  • St John The Evangelist (2.9 miles)
  • Soul 2 Soul Temple (3 miles)
  • Kingdom Ministries Place of Worship/House of Prayer (3.2 miles)

Transportation

  • Amtrak (3.4 miles)
  • Frankfort-Highland Airport (6B4) (3.9 miles)

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