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Charles T Sitrin Health Care Center in New Hartford, NY

Charles T Sitrin Health Care Center is a nursing home community in New Hartford, NY.

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Charles T Sitrin Health Care Center in New Hartford, NY

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  • Outdoors

    A picturesque view of colorful autumn trees under a clear blue sky.

  • Building

    A serene view of rolling hills under a clear blue sky, with a building in the foreground.

  • Trees

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  • Landscaping

    Aerial view of a developed area surrounded by lush greenery, showcasing a blend of nature and urban infrastructure.

  • Outdoor

    A serene winter scene with a snow-covered tree beside a house.

  • Exterior

    Exterior view of a healthcare facility with a welcoming entrance.

  • Grass

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  • Parking

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2050 Tilden Avenue, New Hartford, NY 13413

For more information about senior living options: (866) 208-4318

3.6 from 84 reviews
5 stars
37
4 stars
18
3 stars
7
2 stars
4
1 stars
18

Overall Review of Charles T Sitrin Health Care Center

differentiator 11 reviews mention this

Rehab and therapy get praise

Physical and occupational therapy receives consistently strong feedback from residents and families.

Multiple reviewers describe the physical and occupational therapy teams as effective, including cases where people were helped to get back on their feet after setbacks. Some residents also describe scheduling and making it through a therapy plan more smoothly than at other places. A few reviewers also raise complaints during rehab, but even those tend to single out therapy as better than other parts of the experience. Overall, the rehab/therapy program is the clearest area of consistent satisfaction in the reviews.

caveat 6 reviews mention this

Help can feel slow at times

Several residents report slow or inconsistent help when they need assistance.

Some reviews describe staffing that feels inattentive or minimal, including long waits for basic needs and difficulty getting timely responses. Others mention problems with call/notification systems not leading to help as expected, or being left waiting when assistance was requested. Even where staff members are described as caring at moments, reviewers still raise concerns about coverage and coordination. For daily living, these complaints come up often enough to be a meaningful caution for families.

common 10 reviews mention this

Meals are a mixed experience

Dining quality varies, with residents describing both poor meals and meal service they liked.

On one side, several reviewers call the food unpleasant, bland, or problematic, including reports that food preparation didn’t match needs or that meals felt unappetizing. On the other side, some residents and families describe receiving meals on time, having choices, and tasting food they considered good. A reviewer also notes the overall food is only slightly better than hospital food, with limited flavor or selection. Taken together, dining is not uniformly praised and may depend on the specific situation and dietary needs.

common 5 reviews mention this

Activities are limited, but options exist

Activity offerings can be reduced, though some residents find outings and things to do.

Several reviews mention reduced activity levels, including comments that activities weren’t as much as they used to be. At the same time, other reviewers say their family members enjoy activities, including being taken out and participating in resident routines. Some also point to practical activity options tied to wellness and therapy, like a pool for physical activity, while others describe boredom and waiting in common areas. So while structured activities are available, experiences differ by resident and timing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 188 resident community capacity 188 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Adirondack Community Physicians: Washington Mills Medical Office (2.1 miles)
  • St Elizabeth Medical Center (2.2 miles)
  • Oxford Crossing (2.5 miles)
  • Slocum-Dickson Medical Group (2.6 miles)
  • Marian Medical Center (2.7 miles)
  • Uptown Anesthesia Associates (2.8 miles)
  • St Elizabeth Medical Center (2.8 miles)

Restaurants

  • Subway (2.1 miles)
  • McDonald's (2.1 miles)
  • Arby's (2.7 miles)
  • McDonald's (2.8 miles)
  • Ventura's Restaurant (2.8 miles)
  • O'Scugnizzo Pizzeria (3.1 miles)
  • Swifty's Restaurant & Pub (3.1 miles)

Cafes

  • Debbie's Cafe (2.1 miles)
  • Bagel Grove (2.8 miles)
  • Joseph Putrello Coffee Barista Bar (3.1 miles)
  • Daylight Donuts (3.2 miles)
  • Bagg's Square Cafe (3.3 miles)
  • Utica Coffee Roasting (3.4 miles)
  • Top of the Morning Cafe (4.5 miles)

Pharmacies

  • Parkway Drugs (2.1 miles)
  • Walgreens (2.4 miles)
  • Rite Aid (2.4 miles)
  • Walgreens (2.4 miles)
  • The Medicine Shoppe (2.5 miles)
  • Utica Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)

Hospitals

  • St Elizabeth Medical Center (2.6 miles)
  • St Elizabeth Medical Center (2.7 miles)
  • Mohawk Valley Psychiatric Center (2.8 miles)
  • Faxton X-ray Department (2.9 miles)
  • FAXTON-St LUKE'S HEALTHCARE - FAXTON CAMPUS (2.9 miles)
  • Masonic Care Health Facility (3.1 miles)
  • Mohawk Valley Psychiatric Center (3.7 miles)

Parks

  • F.T. Proctor Park (2.7 miles)

Places of Worship

  • Our Lady Of Lourdes Ch (2.8 miles)
  • St John The Evangelist (2.9 miles)
  • Soul 2 Soul Temple (3 miles)
  • Kingdom Ministries Place of Worship/House of Prayer (3.2 miles)

Transportation

  • Amtrak (3.4 miles)
  • Frankfort-Highland Airport (6B4) (3.9 miles)

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