New York-Presbyterian Queens - TCU in Flushing, NY
New York-Presbyterian Queens - TCU is a nursing home community in Flushing, NY.
Information last verified:
56-45 Main Street, Flushing, NY 11355
For more information about senior living options: (866) 208-4318
3.1 from 120 reviews
5 stars
55
4 stars
5
3 stars
3
2 stars
7
1 stars
50
Overall Review of New York-Presbyterian Queens - TCU
caveat19 reviews mention this
Emergency waits frustrate families
Long emergency room waits are a recurring complaint from reviewers.
Many reviewers describe spending hours in the emergency department before being evaluated, sometimes leaving after extended delays. Several mention crowded conditions that add to the feeling of being overlooked, even when their situation felt urgent. A few also contrast that once patients were moved out of the ER, care could feel faster or more coordinated.
common31 reviews mention this
Kind staff shows up repeatedly
Residents and families frequently describe staff as caring and attentive.
Across both positive and mixed experiences, reviewers often single out nurses, CNAs, PAs, and doctors who treat them with patience and compassion. Several describe clear communication from certain clinicians and feeling reassured during stressful moments. While some reviews criticize other staff or training, the volume of positive observations makes the caring attitude a clear theme.
caveat8 reviews mention this
Bathrooms and cleanliness draw fire
Reviewers repeatedly raise concerns about cleanliness, especially bathrooms.
A number of reviewers mention filthy bathrooms and unclean conditions during ER visits or longer stays. Others describe cleanliness as good in specific areas like hospital restrooms, but the negative notes about bathrooms are frequent enough to be a pattern. Some reviews also connect hygiene problems to worry about infection control.
caveat9 reviews mention this
Staffing and communication feel uneven
Some reviewers report delays and inconsistent communication during care.
Several reviews describe receiving limited updates, waiting while clinicians shifted responsibilities, or experiencing long gaps between questions and answers. A few reviewers also mention confusion about plans of care and medication timing, which they link to staffing pressure. In more positive reviews, doctors and nurses are described as explaining next steps and providing better continuity once patients were moved.
common10 reviews mention this
Inpatient and procedural care can go well
Many reviewers describe strong outcomes from surgery and procedures.
Beyond emergency visits, multiple reviews talk about successful surgeries and procedures with dedicated attention from nurses and clinical teams. Some reviewers emphasize pain management and recovery progress, while others thank specific clinicians for explaining options or supporting them through treatment. Even in reviews that criticize the ER, some note that once care moved upstairs, treatment and responsiveness could improve.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
16 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
LaGuardia (3 miles away)
John F Kennedy International (8 miles away)
Newark International (18 miles away)
Westchester Cty (23 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Queens Crossing (1 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.6 miles)
CVS Pharmacy (2.6 miles)
Parks
Flushing Meadows Corona Park (1 miles)
Cunningham Park (3.1 miles)
Forest Park (3.2 miles)
Alley Pond Park (4 miles)
Astoria Park (5.6 miles)
Rainey Park (6.1 miles)
Randall's Island Park (6.1 miles)
Transportation
LIRR - Mets-Willets Point Station (1.1 miles)
MTA - Mets-Willets Point Subway Station (1.2 miles)
Forest Hills – 71st Avenue (2 miles)
Terminal D (2.5 miles)
Terminal C (2.7 miles)
MTA Subway - Briarwood (2.7 miles)
Terminal B (3.1 miles)
Restaurants
Taco Bell (1.8 miles)
McDonald's (2.5 miles)
Burger King (3.6 miles)
White Castle (5.3 miles)
Ikraveit Foods (5.5 miles)
Bobby Van's Steakhouse (7.1 miles)
Theaters
AMC Fresh Meadows 7 (2.2 miles)
Places of Worship
St Luke's Episcopal Church (2.5 miles)
Cafes
Starbucks (5.8 miles)
The West (7 miles)
Hospitals
Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.1 miles)
Manhattan Psychiatric Center (6.2 miles)
Metropolitan Hospital Center (6.8 miles)
Physicians
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.7 miles)
North Shore Gastroenterology Associates PC (6.8 miles)
Memorial Sloan Kettering Cancer Center (6.9 miles)
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