New York-Presbyterian Queens - TCU in Flushing, NY

56-45 Main Street, Flushing, NY 11355

For more information about senior living options: (844) 490-3973

3 from 100 reviews
5 stars
45
4 stars
3
3 stars
3
2 stars
5
1 stars
44

Skilled Nursing Facility

Overall Review of New York-Presbyterian Queens - TCU

Pros

  • pro The reviewer describes NYP Queens Hospital as consistently helpful for both appointments and emergencies.
  • pro Presbyterian Hospital Queens is praised for superb, professional care that supported a quick recovery.
  • pro The chemotherapy nurses are outstanding - kind, gentle, and attentive.
  • pro Dr. Gurvits is cited as the best doctor the reviewer has ever seen, reflecting exceptional care.
  • pro The nursing and support staff across floors are repeatedly praised for compassion and dedication.
  • pro The hospital lobby and overall environment are described as welcoming and well-designed, with caring staff.
  • pro Nurses in the Labor and Delivery unit are noted for their compassion and patience.
  • pro The ER team and front-line staff are recognized for prompt, compassionate care in several visits.

Cons

  • pro The hospital is described as an absolute disgrace, disgusting, and unworthy of the name Hospital.
  • pro The Emergency Department is a war zone due to severe understaffing, causing patients to wait for hours with little or no care.
  • pro The nurses are described as condescending and neglectful, with requests met by eye rolls and long delays.
  • pro Medications are not ordered or given, labs aren't communicated, and patients are left unmedicated for days.
  • pro Imaging delays are extreme, with knee x-rays taking hours and CTs taking many hours longer, with no clear plan of care.
  • pro The staff are said to show a lack of empathy and humanity, treating patients as numbers rather than people.
  • pro The facilities are described as dirty and chaotic, with filthy bathrooms and crowded bays.
  • pro Front desk staff are reported as rude and miscommunicative, sometimes delaying urgent care.
  • pro In obstetric cases, pregnant patients in labor are reported to have been ignored for hours despite active symptoms.

Review

New York-Presbyterian Queens - TCU is best suited for seniors whose care plan anticipates high-acuity, specialty-driven treatment within a large academic system and for families prepared to navigate a busy hospital campus. The campus can deliver rapid access to subspecialists, complex procedures, and robust post-acute resources when a care pathway requires it. Those seeking a consistently smooth, low-stress ER experience or a uniformly bedside-focused environment should consider alternatives. The hospital's breadth matters for planned surgeries, cancer care, obstetrics, and other high-stakes needs, but the experience is not universally steady across all departments or shifts.

On the positive side, the most compelling advantage rests in the caliber and dedication of some clinicians and bedside teams. Several units are described as professional, compassionate, and highly competent, with particular staff earning repeated praise for their attentiveness and expertise. When care teams stabilize, patients encounter thorough explanations, clear instructions, and hands-on support that genuinely helps families feel informed and safe. The infusion, surgical, and certain in-patient teams can turn difficult moments into workable recoveries, and the hospital's notable specialization translates to meaningful outcomes in complex cases where continuity and skill align.

Yet the favorable moments are interwoven with persistent operational strains that many families call out as systemic weaknesses. The ER, in particular, is repeatedly described as overwhelmed, with long waits, crowded bays, and limited staffing that leave patients and families waiting hours without meaningful updates. Communication gaps - between residents, attendings, and families - appear frequently, along with shifting care plans that complicate understanding and trust. Bed availability shortages drive the drama of unloading patients into crowded spaces, and reports of delays in medications, imaging results, and discharge planning undermine the perceived quality of care for frail seniors who rely on timely interventions.

Those constraints do not annihilate the hospital's capability, but they do materially influence the decision calculus. For seniors whose conditions demand urgent access to surgeons, oncologists, or maternal-fetal services, the depth of specialty care can produce superior outcomes when a stable, coordinated team is in place. In environments where staff cohesion exists - such as floors and units repeatedly highlighted for strong nursing leadership - care can be compassionate, meticulous, and efficient. The hospital's successful moments often hinge on the presence of dedicated staff who remain with a patient through critical moments, and on units where therapists and nurses coordinate smoothly with physicians.

For families weighing options, the choice hinges on risk tolerance and the expected care path. If elective or complex surgery, oncology management, or obstetric-related care is anticipated, this campus offers undeniable resources and the potential for excellent results when the care team is aligned and stable. If the priority is a consistently rapid ER visit, predictable bedside attention, or minimal friction in daily hospital life, alternatives with lighter loads and more uniform staffing may outperform. In short, the strength lies in depth; the weakness lies in throughput and consistency under pressure.

The practical takeaway is clear. Consider New York-Presbyterian Queens - TCU as a carefully chosen backstop for high-acuity needs, with explicit steps to maximize reliability: assign a trusted primary nurse or unit, request pre-admission planning with the specific care team, and verify bed readiness and physician assignments before intensive stays. Engage patient advocates and leverage family liaisons to maintain clear lines of communication, especially during transitions. For overall senior-care planning, benchmark this campus against smaller community hospitals or other Presbyterian-affiliated campuses that may deliver more predictable ER throughput and steadier bedside interactions. Depth and capability exist here; the real question is whether the family can mitigate variability through proactive planning and selective unit choice.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (3 miles away) LaGuardia (3 miles away)
  • John F Kennedy International (8 miles away) John F Kennedy International (8 miles away)
  • Newark International (18 miles away) Newark International (18 miles away)
  • Westchester Cty (23 miles away) Westchester Cty (23 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

New York-Presbyterian Queens - TCU in Flushing, NY is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where delicious and nutritious meals are served. Each unit is fully furnished, providing a cozy and comfortable living space for residents. There is also a beautiful garden and outdoor space where residents can relax and enjoy nature.

Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination services make the transition into the community seamless and stress-free for new residents.

New York-Presbyterian Queens - TCU also offers a range of care services to meet the individual needs of each resident. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions, including diabetes diets, are catered to during meal preparation and service. Medication management services are available to ensure that residents receive their medications on time.

Residents can engage in scheduled daily activities that promote socialization, physical activity, and mental stimulation. Additionally, the community is conveniently located near parks, pharmacies, restaurants, transportation options, places of worship, and theaters for easy access to various amenities.

Overall, New York-Presbyterian Queens - TCU provides a comfortable and caring environment where seniors can receive personalized care while enjoying a range of amenities and nearby attractions.

Nearby Places of Interest

Pharmacies

  • Queens Crossing (1 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Parks

  • Flushing Meadows Corona Park (1 miles)
  • Cunningham Park (3.1 miles)
  • Forest Park (3.2 miles)
  • Alley Pond Park (4 miles)
  • Astoria Park (5.6 miles)
  • Rainey Park (6.1 miles)
  • Randall's Island Park (6.1 miles)

Transportation

  • LIRR - Mets-Willets Point Station (1.1 miles)
  • MTA - Mets-Willets Point Subway Station (1.2 miles)
  • Forest Hills – 71st Avenue (2 miles)
  • Terminal D (2.5 miles)
  • Terminal C (2.7 miles)
  • MTA Subway - Briarwood (2.7 miles)
  • Terminal B (3.1 miles)

Restaurants

  • Taco Bell (1.8 miles)
  • McDonald's (2.5 miles)
  • Burger King (3.6 miles)
  • White Castle (5.3 miles)
  • Ikraveit Foods (5.5 miles)
  • Bobby Van's Steakhouse (7.1 miles)

Theaters

  • AMC Fresh Meadows 7 (2.2 miles)

Places of Worship

  • St Luke's Episcopal Church (2.5 miles)

Cafes

  • Starbucks (5.8 miles)
  • The West (7 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.1 miles)
  • Manhattan Psychiatric Center (6.2 miles)
  • Metropolitan Hospital Center (6.8 miles)

Physicians

  • David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.7 miles)
  • North Shore Gastroenterology Associates PC (6.8 miles)
  • Memorial Sloan Kettering Cancer Center (6.9 miles)
  • 2 Pro Health Plaza (7 miles)

Frequently Asked Questions

Where is New York-Presbyterian Queens - TCU?

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