The Maples Health And Rehabilitation in Springfield, MO

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The Maples Health And Rehabilitation in Springfield, MO

610 West Sunset Street, Springfield, MO 65807

For more information about senior living options: (844) 490-3973

3.9 from 69 reviews
5 stars
45
4 stars
5
3 stars
0
2 stars
6
1 stars
13

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    Overall Review of The Maples Health And Rehabilitation

    Pros

    • pro The Maples provides outstanding care, with staff who are attentive, compassionate, and go above and beyond for residents.
    • pro The facility is clean, well-maintained, and welcoming, with a bright, resort-like atmosphere.
    • pro The therapists and care team are highly capable, making rehab engaging and effective.
    • pro Families receive excellent communication from staff, giving them peace of mind.
    • pro The staff are friendly, professional, and consistently willing to help.
    • pro Many reviewers would recommend The Maples to others based on their positive experiences.
    • pro The leadership is supportive and creates a positive atmosphere for residents and families.
    • pro The overall atmosphere is warm, cheerful, and caring, with staff that genuinely treat residents like family.

    Cons

    • pro The food was atrocious, with watery eggs and meals that looked like vomit.
    • pro Bathing and bed changes were extremely infrequent, leaving residents bathed only twice and beds changed only twice.
    • pro Call buttons were not answered promptly, sometimes taking 30 minutes to an hour.
    • pro The staff was consistently short-staffed and overworked.
    • pro A nurse released discharge papers with a sour attitude, delaying the release.
    • pro The facility was described as neglectful and abusive toward residents.
    • pro There were reports of elder abuse and bruises from rough handling.
    • pro Showers were infrequent or missing; some residents went days without a shower.
    • pro The place had unclean conditions, including rats in a resident's room.
    • pro Management and nursing staff were described as unprofessional, rude, or not listening to families.
    • pro There were concerns about COVID outbreaks and inadequate precautions.
    • pro The reviewer stated it was "just a bad place" and would not recommend.

    Review

    The Maples Health And Rehabilitation in Springfield, MO is best suited for families seeking a warm, campus-like setting with solid rehabilitation services and a culture of genuine care. Residents who respond well to focused physical and occupational therapy, and who thrive in a clean, inviting environment with clear and proactive family communication, will find The Maples a compelling fit. It works especially well for post-acute rehab after surgery or a fall, and for long-term residents who value a facility that feels welcoming, well maintained, and reasonably responsive to parental or family involvement.

    That said, alternatives should be on the radar for families with very high needs for constant, fail-safe oversight. Several reviews flag inconsistent staffing levels and variable responses to call bells, a reality that can translate into longer waits for assistance and for meds. There are also troubling reports about the handling of hygiene, showers, and daily care, plus management and administrative gaps cited by some families. If safety, predictability, or a zero-tolerance standard for care and communication is non-negotiable, other options may deliver more consistent experiences.

    The strongest positives at The Maples are the quality of rehabilitation services, the cleanliness and beauty of the space, and the way staff engage with families. Across many accounts, therapists and nursing teams are described as attentive, capable, and compassionate, with substantial progress and good discharge outcomes. The facility itself often earns praise for its upkeep - bright common areas, well-kept rooms and grounds - and for the way administrators and front-line staff communicate with relatives, providing reassurance about a resident's status and plan. When families connect with specific therapists or care coordinators, the experience can feel highly individualized and well-coordinated.

    Yet the most serious concerns appear in a non-trivial subset of reviews. Under-staffing surfaces as a recurring theme, affecting not only response times to call buttons but also consistency in daily routines like showers, laundry, and meal service. A number of residents report delays in pain management and uneven quality in meals, with some days described as less than satisfactory or supporting regimens. There are also grave allegations of neglect and, in a few cases, abuse, with families reporting confrontations with management over accountability. These disparities underscore a real risk that experiences can swing dramatically from one shift or one unit to another.

    How the pros offset the cons depends on what a family prioritizes. For those prioritizing aggressive rehab outcomes, meaningful progress, and a facility that genuinely feels resident-centered, The Maples delivers where it counts: skilled therapists who keep residents moving forward, clean and pleasant surroundings that support recovery and morale, and a communicative approach that helps families stay in the loop. The positives can mitigate concerns when staffing is adequate and administrative processes function smoothly, but the offset is not universal. The same care that reaps excellent therapy gains can be undermined by inconsistent staffing and troubling reports of neglect in certain instances, making risk tolerance a central consideration.

    The bottom line is clear for families evaluating options in Springfield: The Maples offers a compelling blend of rehab strength, a welcoming atmosphere, and strong caregiver dedication - provided the facility is staffed adequately and managed with steady accountability. It is not the right choice for those who require unwavering consistency across all shifts, or for families who cannot tolerate reports of delayed med administration, uneven care, or potential safety concerns. Prospective residents should visit multiple times, speak directly with front-line staff and with families currently serving, and request unannounced tours of different wings. Check recent state inspection outcomes, scrutinize the care plans, and verify how discharge and daily communication are handled. If a resident's needs align with a high-quality rehab track and a warm, well-kept environment, The Maples can be a strong match; if safety, reliability, and uniform daily care top the list, it is prudent to compare with alternatives and confirm that staffing and governance meet those thresholds.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Springfield-Branson Regional (7 miles away) Springfield-Branson Regional (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Maples Health And Rehabilitation in Springfield, MO is a vibrant and well-equipped assisted living community that provides a range of amenities and care services to ensure the comfort and well-being of its residents.

    Residents can enjoy various amenities such as a beauty salon for their grooming needs, cable or satellite TV for entertainment, access to community operated transportation for convenient outings, a computer center for staying connected, and a fitness room to maintain an active lifestyle. The facility also offers fully furnished living spaces with private bathrooms and kitchenettes.

    For dining options, residents can indulge in delicious meals served restaurant-style in the dining room, where special dietary restrictions are catered to. There is also a small library for book enthusiasts to relax and unwind.

    The Maples Health And Rehabilitation offers comprehensive care services including 24-hour supervision for peace of mind, assistance with daily activities such as bathing, dressing, and transfers. Staff members are trained to manage medication and provide diabetes diets. Meal preparation and service are also included. Transportation arrangements can be made for appointments or recreational activities.

    The community encourages an engaging social life through various activities and programs. Concierge services are available to assist residents with any needs they may have. Fitness programs are offered to promote physical wellness, along with planned day trips and scheduled daily activities. Residents themselves organize activities allowing them to take control of their leisure time.

    In terms of location convenience, The Maples Health And Rehabilitation boasts proximity to parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - providing easy access to essential amenities outside the community.

    Overall, The Maples Health And Rehabilitation is an exceptional assisted living community that offers comfort, convenience, and care within a vibrant setting where residents can enjoy fulfilling lives while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • Walmart Pharmacy (0.7 miles)
    • South Oaks Pharmacy (0.8 miles)
    • Walgreens (1.5 miles)
    • Community, A Walgreens Pharmacy (2 miles)
    • Walmart Pharmacy (2.2 miles)

    Restaurants

    • Cedars South (0.8 miles)
    • McDonald's (1 miles)
    • Raising Cane's Chicken Fingers (1.2 miles)
    • Chick-Fil-A (1.2 miles)
    • Captain D's (1.3 miles)
    • Sakura Japanese Sushi Bar & Grill (1.4 miles)
    • Tortilleria Perches (1.5 miles)

    Places of Worship

    • Messiah Lutheran Church (1.1 miles)
    • Jefferson Ave Baptist Church (1.2 miles)
    • Park Crest Baptist Church (1.9 miles)
    • Ridgecrest Baptist Church (2.5 miles)

    Physicians

    • Springfield Surgical Specialists Asc (1.2 miles)
    • Slater Jeremy D, MD (1.3 miles)
    • Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (1.3 miles)
    • Clarke Surgical Center (1.3 miles)
    • Allergy & Asthma Center-Ozarks (1.4 miles)
    • Clark, Johnathan, Md - Clark Family Practice (1.4 miles)
    • CoxHealth Pediatric Center (1.4 miles)

    Hospitals

    • Cox Surgery Center (1.3 miles)
    • Cox Walnut Lawn (1.5 miles)
    • Mercy MRI (1.6 miles)
    • St John's Regional Health Center (1.7 miles)
    • Cox Medical Center South (1.8 miles)
    • Skaggs Community Hospital Association (1.8 miles)
    • Mercy Children's Hospital (1.8 miles)

    Theaters

    • Alamo Drafthouse Springfield (1.6 miles)

    Parks

    • Nathanael Greene Park (1.8 miles)
    • Mizumoto Japanese Stroll Garden (1.9 miles)
    • Phelps Grove Park (1.9 miles)
    • Chesterfield Park (2.4 miles)

    Frequently Asked Questions

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