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The Maples Health And Rehabilitation in Springfield, MO

The Maples Health And Rehabilitation is a nursing home community in Springfield, MO.

Information last verified:

The Maples Health And Rehabilitation in Springfield, MO

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610 West Sunset Street, Springfield, MO 65807

For more information about senior living options: (866) 208-4318

3.8 from 74 reviews
5 stars
47
4 stars
5
3 stars
0
2 stars
7
1 stars
15

Overall Review of The Maples Health And Rehabilitation

caveat 12 reviews mention this

Food quality is a recurring issue

Several residents and families describe meals that are cold, repetitive, or poorly prepared.

Food is one of the most consistent complaints, with residents and families describing cold trays, unappealing textures, and meals served at inconvenient times. A few reviewers also raise specific concerns for diabetic or sugar-free needs, saying they were given high-carb options or no clear zero-sugar alternatives. Even among negative reviews, some people still separate out better days or acknowledge that the food can be acceptable for certain diets, so experiences aren’t uniform.

  • A well-lit dining room with neatly arranged tables and chairs.
  • A beautifully set dining room with tables arranged for an event.
caveat 8 reviews mention this

Staffing and response times vary

Multiple reviews report long waits for help after call buttons are pressed.

Several reviewers describe delays when they needed assistance, including extended wait times for pain medication and slow responses to call lights. Some attribute the problem to short staffing, describing aides and nursing teams as overworked or unable to respond quickly. Others mention that communication and meal delivery could be inconsistent, with trays not arriving or questions needing repeated attempts.

differentiator 7 reviews mention this

Therapy progress gets strong praise

Rehab therapy stands out as a major strength across many stays.

Residents and families frequently credit physical and occupational therapy with helping people recover after hospitalization or surgery. Reviewers describe therapists as dedicated, knowledgeable, and effective, and some say they made significant progress while at the community. While other areas sometimes drew criticism, therapy is repeatedly described as a part of care that worked.

common 14 reviews mention this

Caring, friendly staff is a bright spot

Many reviewers describe staff members as kind, professional, and attentive.

A large share of reviews emphasize positive interactions with staff, including nurses, aides, therapists, and front-desk personnel. Multiple families say communication with caregivers helped them feel more at ease, and some describe staff treating residents with respect and dignity. Even in reviews with major concerns, at least some staff members are singled out as helpful or compassionate.

caveat 6 reviews mention this

Care consistency and medication handling

Some reviews describe lapses in nursing care, medication delivery, or personal hygiene.

A number of reviewers report issues that affect day-to-day care, including medication delivery delays and concerns with nursing follow-through. Others describe limited showers over extended periods or missed opportunities to help with basic needs, framing this as neglect. A few negative reviews also mention communication breakdowns and difficulty getting prescribed medication or pain relief on time.

common 8 reviews mention this

Facility cleanliness and appearance earn trust

Many reviews highlight clean, well-maintained spaces and an inviting feel.

Several families describe the building as clean and attractive, with well-kept rooms and shared spaces. Some also mention a welcoming atmosphere during tours or visits, describing the environment as bright and cared for. While most of the cleanliness feedback is positive, a small number of reviews raise sanitation concerns in specific rooms.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Springfield-Branson Regional (7 miles away) Springfield-Branson Regional (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Walmart Pharmacy (0.7 miles)
  • South Oaks Pharmacy (0.8 miles)
  • Walgreens (1.5 miles)
  • Community, A Walgreens Pharmacy (2 miles)
  • Walmart Pharmacy (2.2 miles)

Restaurants

  • Cedars South (0.8 miles)
  • McDonald's (1 miles)
  • Raising Cane's Chicken Fingers (1.2 miles)
  • Chick-Fil-A (1.2 miles)
  • Captain D's (1.3 miles)
  • Sakura Japanese Sushi Bar & Grill (1.4 miles)
  • Tortilleria Perches (1.5 miles)

Places of Worship

  • Messiah Lutheran Church (1.1 miles)
  • Jefferson Ave Baptist Church (1.2 miles)
  • Park Crest Baptist Church (1.9 miles)
  • Ridgecrest Baptist Church (2.5 miles)

Physicians

  • Springfield Surgical Specialists Asc (1.2 miles)
  • Slater Jeremy D, MD (1.3 miles)
  • Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (1.3 miles)
  • Clarke Surgical Center (1.3 miles)
  • Allergy & Asthma Center-Ozarks (1.4 miles)
  • Clark, Johnathan, Md - Clark Family Practice (1.4 miles)
  • CoxHealth Pediatric Center (1.4 miles)

Hospitals

  • Cox Surgery Center (1.3 miles)
  • Cox Walnut Lawn (1.5 miles)
  • Mercy MRI (1.6 miles)
  • St John's Regional Health Center (1.7 miles)
  • Cox Medical Center South (1.8 miles)
  • Skaggs Community Hospital Association (1.8 miles)
  • Mercy Children's Hospital (1.8 miles)

Theaters

  • Alamo Drafthouse Springfield (1.6 miles)

Parks

  • Nathanael Greene Park (1.8 miles)
  • Mizumoto Japanese Stroll Garden (1.9 miles)
  • Phelps Grove Park (1.9 miles)
  • Chesterfield Park (2.4 miles)

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