Charleston Place

Pros

• Guests praise Element Springfield South for a fantastic, smooth, and welcoming stay from check-in to check-out.
• The staff are friendly, professional, and genuinely care about guest comfort.
• The rooms are spotless, modern, and well designed, with a loved kitchen setup and eco-friendly touches.
• The beds are super comfortable and the bathrooms are clean and bright.
• Details like filtered water stations and healthy breakfast options add noticeable value.
• The lobby and bar area offer a relaxed, upscale vibe perfect for unwinding.
• Management is proud of the property and team; the hotel is clean, fresh, and aligned with the Marriott brand.
• The breakfast is delicious, with options such as avocado toast and egg bites, served with real glassware and ceramic plates.
• The kitchenette suites are wonderfully stocked.
• The location is convenient and the vibe suits both business and leisure.

Cons

• The breakfast has an odd setup and could use more seating.
• The water was never put out.
• The bathroom flooded due to a leak, and the front desk did not help fix it.
• There is far greater wear and tear than should be for a relatively newish hotel.
• The room allowed loud neighbor noise, making it hard to sleep.
• The shower floor was stained, the tiles were cracked and not level, and the grout was poor in places.
• The hot breakfast options were not appealing to anyone in the reviewer's family.

Review

Element Springfield South consistently presents itself as a fresh, clean, and welcoming option in Springfield, with guests praising the modern design and the way the property supports a relaxed, high-touch Marriott experience. Reviewers repeatedly highlight the bright, contemporary rooms that feel both practical and comfortable: spacious suites with well-equipped kitchenettes, large showers with glass doors, and beds that earn high marks for comfort. The overall atmosphere is described as clean and modern, with an upscale lobby and a bar area that contribute to a calm, polished vibe after a long day of travel.

The rooms and the design stand out as a central strength. Guests note that the kitchenette suites are well stocked and convenient, making Element a solid choice for longer stays or family trips. The bathroom spaces are described as bright and well-appointed, and the beds are consistently described as comfortable, supporting a good night's sleep. There are a few caveats, though: a reviewer pointed out wear and tear on a relatively new property, including a stained shower floor, cracked tiles, and some grout issues, while another guest found the electric window shades confusing and poorly documented, capable of becoming inoperable during power issues. A separate stay mentioned noise issues from neighboring rooms and a general sense of not all maintenance issues being fully resolved, reminding prospective guests that even new properties can have growing pains.

The breakfast and dining experience are a frequent focal point. Many guests call the breakfast top-notch, with options that feel healthier and more thoughtfully prepared than typical hotel fare. Highlights include avocado toast, egg bites, a yogurt and cereal station served in real glassware with metal utensils and ceramic plates, and the presence of a dedicated staffer in the dining room who adds warmth and genuine hospitality in the morning. Some reviewers specifically credit Bree, the cook, for elevating breakfast, and others praise the strong coffee and overall quality. Yet there are dissenting voices: a family found the hot breakfast options unappealing, describing a mismatch between preferences and offerings; several guests also noted that the breakfast area could benefit from more seating and a more user-friendly setup. A few reviews also mention that breakfast can feel rushed or crowded if you arrive late, and one guest complained about a perceived lack of consistency in the breakfast experience across stays.

Service and staff are consistently highlighted as a major strength. The team is described as friendly, professional, and genuinely caring about guest comfort. Specific staff members receive standout mentions: Jessianne and Sara are praised as top-notch, and Heidi at the bar is often singled out as a key reason guests return. The front desk is frequently described as welcoming and responsive, though there are occasional hiccups - one guest notes multiple trips to the front desk due to malfunctioning room keys, and another recounts a more serious service failure involving a flooded bathroom and an apparently unmoved response from the desk during a Sunday morning, which significantly affected their stay. Overall, however, the staff is a recurring source of positive energy and reliability.

Amenities beyond the room contribute to the overall positive impression. Guests enjoy the lobby and bar's relaxed yet upscale vibe, the indoor pool, and outdoor spaces that provide a pleasant retreat. There's particular appreciation for thoughtful, eco-friendly touches and practical conveniences like filtered water stations. The property is described as having a strong sense of value, offering a modern, well-located option that feels worth the price, especially for travelers who prioritize comfort, cleanliness, and a welcoming atmosphere. Several reviewers even call Element Springfield South a dependable home base for Springfield trips, noting its consistency and the brand's signature emphasis on livable, sustainable design.

Location adds another layer of appeal for many guests. Descriptions emphasize a convenient setting that suits both business and leisure travelers, with easy access that makes it possible to enjoy local restaurants and attractions - sometimes even with a little local flare, like a taco truck nearby or a well-reviewed bar scene - without sacrificing the comfort of a well-equipped hotel. Even with a few drawbacks noted by some guests - such as occasional noise from traffic or neighboring rooms, or a need for better handling of maintenance issues - the consensus centers on a property that delivers a clean, modern, and comfortable stay with a clear focus on hospitality and value.

In sum, Element Springfield South emerges as a strong, well-regarded option in Springfield for travelers who value clean rooms, a comfortable bed, practical kitchenettes, and a welcoming staff. The experience is buoyed by thoughtful touches like real dishware at breakfast, a strong emphasis on wellness and eco-friendly practices, and a vibrant lobby scene that makes the stay feel easy and relaxed. While there are a few service hiccups and some areas where the experience could be refined - especially around breakfast setup, seating capacity, and a couple of maintenance and noise concerns - the overall impression is one of quality, consistency, and genuine care from a team that strives to make guests feel at home. For many visitors, it's a dependable, value-driven choice that aligns well with the Element brand's promise of modern comfort and thoughtful design.

Restaurants

• McDonald's (0.3 miles)
• Cedars South (1.1 miles)
• Tortilleria Perches (1.4 miles)
• Chick-Fil-A (1.6 miles)
• Raising Cane's Chicken Fingers (1.6 miles)
• Wendy's (1.7 miles)
• Leong's Asian Diner (1.8 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walmart Pharmacy (1 miles)
• South Oaks Pharmacy (1 miles)
• Price Cutter (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)

Physicians

• Chesterfield Family Clinic (1.3 miles)
• CoxHealth Center Chesterfield (1.4 miles)
• Dental Er (1.6 miles)
• Springfield Surgical Specialists Asc (1.8 miles)
• Slater Jeremy D, MD (1.8 miles)
• Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (1.8 miles)
• Clarke Surgical Center (1.9 miles)

Parks

• Nathanael Greene Park (1.3 miles)
• Mizumoto Japanese Stroll Garden (1.3 miles)
• Chesterfield Park (1.9 miles)
• Phelps Grove Park (2.3 miles)

Places of Worship

• Jefferson Ave Baptist Church (1.7 miles)
• Messiah Lutheran Church (1.7 miles)
• Park Crest Baptist Church (1.8 miles)
• Ridgecrest Baptist Church (2 miles)
• South Creek Church (2.5 miles)
• Grand Oak Baptist Mission Center (2.7 miles)

Theaters

• Alamo Drafthouse Springfield (1.7 miles)

Hospitals

• Cox Surgery Center (1.8 miles)
• Cox Walnut Lawn (1.9 miles)
• Skaggs Community Hospital Association (2.1 miles)
• Cox Medical Center South (2.1 miles)
• Jared Neuroscience Center (2.1 miles)
• 7th Floor (2.1 miles)
• Cox South Hospital (2.2 miles)