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2.8 from 47 reviews
5 stars
19
4 stars
0
3 stars
3
2 stars
3
1 stars
22
Overall Review of Springfield Villa
caveat20 reviews mention this
Care and staffing concerns repeat
Residents describe serious breakdowns in day-to-day care and staffing.
Several reviewers report neglect-type problems, including poor hygiene, patients left without basic attention, and delayed or missing responses to medical emergencies. Others specifically describe being short-staffed, which they say affects resident care and overall service. A few accounts also mention not being reached promptly by phone when they needed updates, adding to family frustration during stressful situations.
common12 reviews mention this
Staff kindness stands out in reviews
Many reviewers say the staff is caring and treats residents with kindness.
While experiences vary, a substantial set of reviews describes staff who are kind, respectful, and responsive to requests. Several families praise aides, nurses, and front office staff for how they cared for loved ones during serious illness, including memory care and end-of-life time. Some reviewers also mention feeling supported emotionally, including help communicating and comfort during difficult moments.
common6 reviews mention this
Dining quality is mixed
Dining gets both compliments and complaints from reviewers.
Some residents and families describe the food as plentiful and good, including reports of delicious meals and a positive dining room experience. Others say the food is only “ok,” while a few describe meals as cold or not edible. Taken together, reviews suggest dining quality may depend on the day and the meal service.
caveat4 reviews mention this
Memory care experiences diverge
Memory care reviews include both positive outcomes and serious concerns.
For Alzheimer’s and dementia, some reviewers say the memory care setting helped their loved one stay happier and better cared for. Other reviews raise concerns about how emergencies were handled and whether families were notified in time. Overall, memory care experiences appear inconsistent across residents.
caveat7 reviews mention this
Cleanliness and upkeep draw contrast
Cleanliness and facility upkeep are reported as uneven.
A number of reviewers describe a clean facility, including observations that there was no strong “nursing home” smell and that areas were being cleaned. Other reviews describe filthy conditions, dirty common areas, and rooms with problems like inoperable equipment or outdated setups. The reviews suggest cleanliness may vary by unit and timeframe.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
146 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Springfield-Branson Regional (8 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Slater Jeremy D, MD (0.1 miles)
Springfield Surgical Specialists Asc (0.1 miles)
Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (0.1 miles)
Clarke Surgical Center (0.2 miles)
Allergy & Asthma Center-Ozarks (0.2 miles)
Clark, Johnathan, Md - Clark Family Practice (0.2 miles)
Springfield Villa on seniors.fyi includes 10 photos including images showing interior, landscaping, trees, building, tree, garden, pathway, park, and more.
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Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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