Hamilton Corporation

Pros

• Fox River Estates is described as a wonderful place to live.
• The staff is described as friendly and helpful, with Danie highlighted as an incredible property manager.
• The clubhouse is described as nice, with a big-screen TV and exercise equipment.
• Maintenance staff are described as responsive and capable.
• The grounds are described as well kept and the apartments as beautiful inside and out.
• The location is described as great, with a good school district.
• The community is described as kid-friendly and pet-friendly.
• Rent is described as affordable for the area.

Cons

• The management is accused of lying about fixing problems by a certain time and misrepresenting repairs.
• The property is described as a roach paradise with infestations left unaddressed for months, even after the building was sold.
• Management allegedly neglected the roof after storms and failed to make necessary repairs.
• Rent payment methods were changed in a way that led to violations and evictions despite payments already being made, including during hospitalization.
• The workplace is described as horrible, with no hours, half pay, and a lack of truthful communication.
• An elderly program is described as being lied to, intimidated, and having rights restricted by on-site staff.
• A manager is accused of stealing rent checks, having tenants' vehicles towed, and evicting at will with very short notice.
• Issues include severe black mold, forged lease agreements, and overall unprofessional management.
• The company is suggested to be investigated (BBB) due to safety concerns and poor treatment of residents.
• Tenants describe management as rude, dishonest, and even stalking, with little to no response to complaints.
• Multiple notices of rent increases and very short inspection notices (two to three days) are cited as negative practices.

Review

The collection of reviews presents a wide spectrum of experiences with Hamilton-owned properties, spanning several towns and a mix of apartment complexes, duplexes, and estates. Across the board there's a simmering tension between residents who feel neglected or misled and a smaller group who praise certain on-site managers and aspects of their communities. The negative threads focus on maintenance failures, health and safety concerns, disputes over rent and payment methods, and what some residents describe as dishonest or intrusive behavior by property staff. The positive threads highlight friendly, responsive managers, well-kept grounds, and a strong sense of community in a few properties.

Many reviewers paint a troubling picture of conditions that persist for long periods. Complaints about infestations and mold are recurrent, with one description calling a property a "roach paradise" and others noting severe black mold and general neglect of maintenance. Specific anecdotes include a neighboring unit that was left unrepaired for months after storms, a roof that wasn't covered after damage, and repeated characterizations of the properties as unsafe or unhealthy places to live because management allegedly failed to address these problems. Some reviewers report that issues like infestations or structural problems were allowed to persist even after buildings were sold, contributing to a belief that the company's response to serious maintenance problems is inconsistent at best.

Financial friction and eviction threats appear as another major theme. Several reviews recount repeated changes to payment policies that force tenants to switch from traditional personal checks to electronic payments, sometimes followed by accusations of unpaid rent or incorrect charges despite tenants claiming to have paid. There are stories of aggressive enforcement, including 10-day eviction notices that leave residents with little time to arrange necessities, even in cases where tenants are dealing with health problems or hospital stays and rely on power for medical equipment. One reviewer described being told they owed rent after payment had already been sent through their bank, and another conveyed the sense that the management's handling of payments could disrupt a family's stability in precarious circumstances.

Workplace experiences within the company also surface as a negative thread. A reviewer described a "horrible place to work" with insufficient hours and pay, and claimed that hours were misrepresented and the management structure left the frontline staff out of the loop. This perspective suggests that some operational problems at the properties may be a reflection of broader organizational issues, not just isolated resident complaints.

Amid these concerns, several properties stand out for positive, even glowing, feedback. In Fox River Estates Phase II in Willard, Missouri, residents repeatedly praise the neighborhood for its friendliness, convenient location, and strong school district. They describe staff as helpful, patient, and responsive, and they commend the management - specifically named Dani - for creating a welcoming atmosphere. Maintenance personnel are praised as prompt and capable, and the community spirit is highlighted as a key draw. The same property and nearby Fox River Estates are described as providing spacious, modern units, a family- and pet-friendly environment, and well-kept grounds, with residents noting features like a club house, pest control, and even a two-car garage as significant benefits.

Other positive threads emerge from Canyon Trails in Webb City and from Trenton Heights and nearby communities. Reviews consistently praise on-site managers who are described as friendly, professional, and proactive about addressing problems. In Canyon Trails, residents point to a manager who makes people feel welcome and a maintenance team that keeps apartments well maintained and grounds tidy. The positive experiences extend to the Trenton area, where a manager named Cindy Soptic is described as making residents feel welcomed and ensuring apartments get the care they need. The overall sentiment is that, when management is accessible and diligent, these communities can be comfortable, modern, and neighborhood-friendly, with well-kept interiors and thoughtful amenities like clubhouses and exercise facilities.

There are also sharp appeals to the notion of accountability and integrity. A number of reviewers allege that certain on-site managers engage in dishonest or coercive behavior - claims that range from lying about issues to manipulating lease agreements and even more serious allegations of illegal activity and harassment. One review describes a manager who allegedly forged a lease agreement and another accuses a manager of attempting to steal rent checks and tow vehicles in ways that threaten residents' financial and personal security. These accounts underscore a belief among some tenants that the local leadership and property oversight did not just fail to meet expectations but actively harmed residents. A few reviewers call for investigations or involvement from external bodies like the Better Business Bureau.

Other individual notes touch on a mix of concerns and hopes across properties. There's a distinct wish for more energy-efficient improvements, with a question about replacing windows with more efficient units at a California property. Some reviewers balance the criticism with praise for how certain teams handle day-to-day operations, suggesting that the quality of experience is highly dependent on the property and the on-site leadership. A few entries also contain candid reminders that while some communities shine with attentive staff and neighborly atmospheres, others struggle with ongoing issues that can range from pest management and mold to the reliability of rent processing and the timeliness of necessary repairs.

Taken together, the reviews suggest a landscape where the experiences of Hamilton property residents vary dramatically by location and by on-site management. In several communities, residents report real benefits: friendly, responsive managers; well-maintained grounds and interiors; robust amenities; and a genuine sense of community that makes living there a pleasant experience. In others, residents describe stressful, unsafe, or unsatisfactory conditions driven by maintenance neglect, health and safety concerns, and questionable management practices, including disputes over rent and aggressive eviction timelines. For prospective tenants, the message seems to be: research the specific property and its local management team, talk to current residents about how repairs and complaints are handled, and verify that the particular site has a reliable process for addressing health, safety, and financial concerns.

This part of Springfield, Missouri is a diverse and vibrant community with a variety of amenities and services conveniently located within close proximity. With multiple healthcare facilities nearby such as Cox Health, physicians' offices, and pharmacies, residents can easily access medical care. Additionally, there are plenty of dining options including Japanese sushi, American cuisine, and Indian fare. For entertainment, there is a movie theater within a short distance. Places of worship provide spiritual nourishment for those seeking it, while parks like Sequiota Park offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a convenient and comfortable environment for seniors looking to settle in the Springfield area.

Physicians

• The Bone and Joint Center (0.2 miles)
• Burrell Autism Center (0.2 miles)
• Cox Health (0.2 miles)
• CoxHealth Meyer Center Outpatient, Rehabilitation and Sports Medicine (0.3 miles)
• CoxHealth Pediatric Center (0.3 miles)
• Steven Eric Zinter, DO (0.3 miles)
• Ferrell-Duncan Clinic (0.3 miles)

Hospitals

• Cox Walnut Lawn (0.3 miles)
• Hulston Cancer Center (0.3 miles)
• Cox South Hospital (0.3 miles)
• Cox Surgery Center (0.4 miles)
• Cox Medical Center South (0.4 miles)
• 7th Floor (0.4 miles)
• Jared Neuroscience Center (0.4 miles)

Restaurants

• Sakura Japanese Sushi Bar & Grill (0.4 miles)
• Haruno (0.7 miles)
• Braum's (0.7 miles)
• Firehouse Subs (0.7 miles)
• Captain D's (0.8 miles)
• Taj Mahal (0.8 miles)
• Cheddar's Scratch Kitchen (0.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walmart Pharmacy (1 miles)
• Walmart Pharmacy (1.2 miles)
• South Oaks Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)

Theaters

• Alamo Drafthouse Springfield (1.1 miles)

Places of Worship

• Park Crest Baptist Church (1.8 miles)
• Messiah Lutheran Church (1.9 miles)
• Jefferson Ave Baptist Church (2.4 miles)

Cafes

• Kingdom Coffee (2 miles)

Parks

• Sequiota Park (2.1 miles)