Spring Valley Assisted Living

Pros

• The MedBridge facility, staff, and accommodations were great.
• Their PT, activities, and the socialization of the fellow residents helped Dad recover and go home quicker than expected.
• Great staff and excellent therapy A+
• The nursing care she got there was excellent, and she was comfortable there.
• This facility was clean and smelled good.
• The staff was welcoming and nice.
• They took a personal interest in their patients.
• The facility was clean; however, rooms are small and frequently shared.

Cons

• The staff at ManorCare treated the patient horrifically, withholding pain medication as punishment and disregarding their needs.
• The reviewer's girlfriend did not receive proper medical attention for congestive heart failure and the doctor failed to address her worsening symptoms.
• A patient fell and suffered severe injuries due to negligence by the staff, who left them unsupervised despite being a high fall risk.
• The turnover of staff at Manor Care negatively impacts the quality of patient care, leading to a lack of consistency and potentially compromising their well-being.
• Despite the facility appearing clean, the rooms are small and frequently shared, which may not provide adequate comfort or privacy for residents.

Review

ManorCare, a rehabilitation facility, has received mixed reviews from patients and their families. One reviewer had a positive experience, stating that the MedBridge facility, staff, and accommodations were great. The reviewer praised the physical therapy, activities, and socialization provided at ManorCare, which helped their father recover quicker than expected. They mentioned that they would choose ManorCare again if needed.

However, another reviewer had a completely different experience. They claimed to have been treated horrifically by the staff after a knee replacement surgery. According to this reviewer, their pain medication was withheld as punishment for requesting assistance to use the restroom instead of using a bedside commode. They also alleged that staff members were seen smoking outside the facility. The horrible care prompted this reviewer to involve clergy to help them leave ManorCare.

Another negative review came from a person whose girlfriend was admitted to ManorCare after experiencing congestive heart failure. The reviewer mentioned that it took several days of pressuring the staff to get the medication right for her condition. They also criticized the doctor's misdiagnosis and expressed concern about their girlfriend's worsening symptoms of CHF while at ManorCare.

In yet another distressing incident, a patient with major brain surgery required rehabilitation at ManorCare. However, within five days of being admitted, this patient fell and sustained a skull fracture and brain bleed due to being left unsupervised on the toilet despite being labeled as a high fall risk patient. The reviewer blamed gross negligence on behalf of the staff and was deeply disappointed with their sister's injury.

On a more positive note, one individual had a favorable experience at ManorCare. They were surprised when recommended by their orthopedist but found the facility clean and welcoming. The nursing care received was excellent, and there was always open communication with staff members who seemed genuinely invested in their patients' well-being.

Another satisfied reviewer mentioned that they appreciated how clean and pleasant-smelling ManorCare was compared to other facilities. They also highlighted the warm and compassionate treatment their mother received during her final days at the facility, praising the staff for treating her passing as if she were a family member. The reviewer commended the facility for being transparent with billing and only charging for services rendered.

Unfortunately, ManorCare also received a negative review from someone who had accompanied their mother following knee replacement surgery. They claimed that no one at the facility was willing to help them upon arrival, and they found their mother in tears in a dark room. It wasn't until administrators appeared and tried to convince her to stay that they became friendly and helpful. Based on this experience, this reviewer did not recommend ManorCare.

In conclusion, ManorCare has had both positive and negative experiences reported by patients and their families. While some praised the facility, staff, and services provided, others expressed deep disappointment and concerns regarding neglectful or inadequate care.

This area of Springfield, Missouri offers a variety of amenities and services that cater to the needs of seniors. With several renowned restaurants nearby, such as Captain D's, Haruno, and Olive Garden, residents can enjoy quality dining experiences. Additionally, there are multiple physicians' offices and hospitals in close proximity, ensuring easy access to healthcare services. Places of worship like Messiah Lutheran Church provide spiritual support, while pharmacies like CVS and Walgreens offer convenient access to medication. For leisure activities, seniors can visit cafes like Kingdom Coffee or catch a movie at Alamo Drafthouse Springfield. The nearby parks like Phelps Grove Park and Sequiota Park provide beautiful outdoor spaces for recreational activities. Overall, this part of Springfield provides a well-rounded community environment for seniors looking to settle down in the area.

Restaurants

• Captain D's (0.2 miles)
• Haruno (0.3 miles)
• Sakura Japanese Sushi Bar & Grill (0.5 miles)
• HuHot Mongolian Grill (0.5 miles)
• Olive Garden (0.6 miles)
• Chili's Grill & Bar (0.7 miles)
• Nearly Famous Deli & Pasta House (0.7 miles)

Physicians

• Allergy & Asthma Center-Ozarks (0.3 miles)
• Clark, Johnathan, Md - Clark Family Practice (0.3 miles)
• Springfield Surgical Specialists Asc (0.4 miles)
• Clarke Surgical Center (0.4 miles)
• Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (0.5 miles)
• Slater Jeremy D, MD (0.5 miles)
• CoxHealth Pediatric Center (0.7 miles)

Hospitals

• Cox Surgery Center (0.8 miles)
• Cox Walnut Lawn (0.8 miles)
• Hulston Cancer Center (1.2 miles)
• Cox South Hospital (1.2 miles)
• Cox Medical Center South (1.2 miles)
• Mercy Children's Hospital (1.2 miles)
• Jared Neuroscience Center (1.2 miles)

Places of Worship

• Messiah Lutheran Church (1.1 miles)
• Jefferson Ave Baptist Church (1.7 miles)
• Park Crest Baptist Church (2.4 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Walmart Pharmacy (1.3 miles)
• South Oaks Pharmacy (1.4 miles)
• Community, A Walgreens Pharmacy (1.4 miles)
• Walmart Pharmacy (1.5 miles)

Cafes

• Kingdom Coffee (1.7 miles)

Theaters

• Alamo Drafthouse Springfield (1.8 miles)

Parks

• Phelps Grove Park (2 miles)
• Sequiota Park (2.2 miles)