Springfield Rehabilitation & Health Care Center

Pros

• The person is extremely pleased with the help, assistance, advice, and kindness they have received at the facility.
• The aunt at Springfield Rehabilitation and Nursing Home is grateful and enjoys engaging in the activities provided.
• The room of the aunt is clean and healthy at Springfield Rehabilitation and Nursing Home.
• The staff at Springfield Rehabilitation and Nursing Home is great, and the aunt enjoys their company.
• Overall, the person likes Springfield Rehabilitation and Nursing Home.

Cons

• The reviewer expresses frustration and disappointment at not being informed about their mother's transfer to the hospital in a timely manner.
• They highlight the lack of communication between the nursing home and themselves, indicating a potential negligence in managing critical information.
• The reviewer mentions the hypothetical scenario of finding out about their mother's death through an obituary, suggesting a feeling of neglect or indifference towards notifying them about their loved one's condition.

Review

Mixed Experiences at Springfield Rehabilitation and Nursing Home During COVID-19

Springfield Rehabilitation and Nursing Home has garnered mixed reviews from residents' families regarding the level of communication and care during the ongoing COVID-19 pandemic. While some have praised the facility for its helpfulness and assistance, others express concerns about delayed updates and lack of transparency in critical situations. This article aims to provide an honest representation of the experiences shared by family members who have had loved ones residing at the facility.

Communication Issues Amidst COVID-19: One family member voiced their frustration over being informed late about their mother's positive COVID-19 test results after already spending 10 days in quarantine. To compound matters, they were only notified of her hospitalization nine hours after a face-to-face meeting with a social worker at the facility. This lack of timely communication left them feeling anxious and under-informed about their loved one's health status. The incident highlights a need for improved communication protocols within the nursing home.

Praising Assistance Received: Conversely, another reviewer expressed their gratitude for the help, guidance, and kindness provided to both themselves and their husband by staff members at Springfield Rehabilitation and Nursing Home. They appreciated the supportive environment created by the facility, which contributed positively to their overall experience during a challenging time. This positive feedback underscores that some individuals did receive commendable care during their engagement with the nursing home.

Quality of Care for Residents: Regarding actual care provided to residents, opinions varied among family members. One individual shared that their aunt was content with her stay at Springfield Rehabilitation and Nursing Home. They noted that she actively participated in activities offered by the facility while enjoying a clean and healthy living space. Additionally, they commended the staff's professionalism and how well they engaged with their aunt on a personal level.

Food Quality: The dining experience was touched upon in one review, with acknowledgment that meals could be hit or miss—sometimes satisfying, sometimes not. Nevertheless, it is worth mentioning that on the whole, the quality of food served at Springfield Rehabilitation and Nursing Home was acceptable. As with any institution of its kind, preferences and taste can vary from person to person.

While Springfield Rehabilitation and Nursing Home has received both positive and negative feedback from residents' families, it is essential to address concerns raised about communication during critical moments such as a COVID-19 diagnosis or transfers to hospitals. Improvement in timely updates coupled with continued provision of supportive care would greatly enhance the overall experience for residents and their loved ones at the facility. Additionally, maintaining a consistent standard in terms of food quality will further contribute to establishing a nurturing living environment for all individuals residing there.

Restaurants

• McDonald's (0.5 miles)
• Cedars South (1 miles)
• Tortilleria Perches (1.4 miles)
• Chick-Fil-A (1.4 miles)
• Raising Cane's Chicken Fingers (1.5 miles)
• Captain D's (1.7 miles)
• McDonald's (1.8 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Walmart Pharmacy (0.9 miles)
• South Oaks Pharmacy (0.9 miles)
• Price Cutter (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)

Physicians

• Chesterfield Family Clinic (1.4 miles)
• CoxHealth Center Chesterfield (1.5 miles)
• Dental Er (1.6 miles)
• Springfield Surgical Specialists Asc (1.6 miles)
• Slater Jeremy D, MD (1.7 miles)
• Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (1.7 miles)
• Clarke Surgical Center (1.8 miles)

Parks

• Nathanael Greene Park (1.4 miles)
• Mizumoto Japanese Stroll Garden (1.4 miles)
• Chesterfield Park (2 miles)
• Phelps Grove Park (2.2 miles)

Places of Worship

• Jefferson Ave Baptist Church (1.5 miles)
• Messiah Lutheran Church (1.6 miles)
• Park Crest Baptist Church (1.8 miles)
• Ridgecrest Baptist Church (2.1 miles)
• South Creek Church (2.6 miles)
• Grand Oak Baptist Mission Center (2.7 miles)

Hospitals

• Cox Surgery Center (1.7 miles)
• Cox Walnut Lawn (1.8 miles)
• Cox Medical Center South (2 miles)
• Skaggs Community Hospital Association (2 miles)
• Jared Neuroscience Center (2 miles)
• 7th Floor (2 miles)
• Cox South Hospital (2.1 miles)

Theaters

• Alamo Drafthouse Springfield (1.7 miles)