Magnolia Square Nursing And Rehab

Pros

• The staff at Magnolia Square Nursing and Rehabilitation Center provided exceptional care, treating residents with dignity and respect during difficult times.
• Erica at the front office was praised for her excellent communication and coordination of visits for families, creating a supportive environment.
• Visitors noted that the facility was clean and well-maintained, with a pleasant atmosphere free of unpleasant odors.
• Residents appeared to be happy, and their needs seemed to be met effectively, contributing to a positive overall experience.
• Many reviewers highlighted the friendliness and kindness of the staff members as a significant factor in their satisfaction with the facility.

Cons

• The administration was oblivious to the lack of help at Magnolia Square, leading to neglect and long wait times for care.
• Staff members were reported as uncaring and lacking compassion, particularly towards Medicaid patients.
• There were complaints about insufficient staffing on weekends, resulting in delayed assistance for basic needs.
• Residents had to wait over an hour for meals, indicating poor service and care standards.
• One visitor observed that the facility had a foul odor and was not clean during their visit.
• The experience of some residents was described as lacking activities and engagement, with feelings of being forgotten in hallways.
• A staff member's lack of assistance during meal times left residents without necessary support, highlighting inadequate attention from aides.

Review

Magnolia Square Nursing and Rehabilitation Center has received a wide array of reviews, showcasing varied experiences from residents, their families, and visitors. Many individuals have expressed satisfaction with the care provided to their loved ones, while others have highlighted significant concerns about the facility's staffing and overall quality of care. The differences in experiences suggest an evolving culture within the center, with some praising remarkable staff members and clean environments, juxtaposed against narratives of neglect and inadequate help.

Numerous reviewers articulated positive feelings about staff interactions at Magnolia Square. One user praised Erica in the office for maintaining open lines of communication regarding her mother's care. This sentiment echoes through several reviews where family members expressed gratitude for how well their loved ones were treated during challenging times. One family reported that their terminally ill mother was granted "compassion visits," allowing them to spend quality time together in a homelike "Parlor" area dedicated to these intimate family moments. Thanking Rachel and other staff members for their supportive approach during this difficult period, they emphasized the dignity and respect afforded to their family member at the end of her life.

Several visitors noted cleanliness as a strong point for Magnolia Square. Individuals described the establishment as being well-kept upon entry, free from unpleasant odors often associated with nursing homes. They appreciated the grounds, mentioning fresh flowers and good maintenance throughout outdoor spaces. Positive impressions were also noted in terms of friendly staff interactions; many felt welcomed even without prior appointments, which contributed to a favorable atmosphere that would make families consider this facility for long-term care needs.

However, contrasting narratives emerged from other reviews that painted a starkly different picture of patient care within Magnolia Square. A reviewer recounted alarming instances where her mother’s basic needs were neglected due to inadequate staffing levels on weekends. Accounts of delayed responses to call lights left patients waiting for hours before assistance arrived highlighted systemic issues within the facility’s staffing practices. Complaints about cold meals being served and insufficient monitoring raised red flags about daily operations within Magnolia Square.

Moreover, one son articulated frustration over his father's experience at Magnolia Square by detailing how aides seemed disengaged or overwhelmed with their responsibilities. Although he acknowledged that registered nurses displayed competency in administering care, he stressed that effective support relies on teamwork among all staff members—not just those in higher roles—suggesting there is room for improvement across various levels of personnel who interact directly with residents.

While certain individuals found reasons to recommend Magnolia Square based on positive relationships formed between hospice staff and facility workers—which suggested potential collaboration—others cautioned those considering it by sharing personal accounts of neglectful experiences faced by residents when assistance was critically needed. Comments regarding an unpleasant odor during tours further emphasized cleanliness concerns raised by those less satisfied with what they witnessed at Magnolia Square.

In conclusion, testimonials reflect both commendation and criticism towards Magnolia Square Nursing and Rehabilitation Center as it navigates its identity amid ongoing challenges in senior care provision. While some praise dedicated employees' efforts toward dignified treatment in clean surroundings—including heartfelt goodbyes during moments shared—others signal critical lapses in essential service delivery suggesting administrative oversight may be paramount in shaping future resident experiences positively or detrimentally impacting families’ peace-of-mind during cherished final days together.

Restaurants

• McDonald's (0.5 miles)
• Tortilleria Perches (1.1 miles)
• Cedars South (1.4 miles)
• Chick-Fil-A (1.4 miles)
• Raising Cane's Chicken Fingers (1.4 miles)
• Wendy's (2 miles)
• Captain D's (2 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Walmart Pharmacy (1.2 miles)
• South Oaks Pharmacy (1.3 miles)
• Price Cutter (2 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)

Parks

• Nathanael Greene Park (1.1 miles)
• Mizumoto Japanese Stroll Garden (1.1 miles)
• Chesterfield Park (2.1 miles)
• Phelps Grove Park (2.2 miles)

Physicians

• Chesterfield Family Clinic (1.5 miles)
• CoxHealth Center Chesterfield (1.6 miles)
• Dental Er (1.9 miles)
• Springfield Surgical Specialists Asc (1.9 miles)
• Slater Jeremy D, MD (2 miles)
• Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 240 (2 miles)
• Clarke Surgical Center (2.1 miles)

Places of Worship

• Jefferson Ave Baptist Church (1.5 miles)
• Messiah Lutheran Church (1.7 miles)
• Park Crest Baptist Church (2.1 miles)
• Ridgecrest Baptist Church (2.2 miles)
• Grand Oak Baptist Mission Center (2.4 miles)
• South Creek Church (2.6 miles)

Hospitals

• Cox Surgery Center (2 miles)
• Cox Walnut Lawn (2.1 miles)
• Mercy MRI (2.2 miles)
• St John's Regional Health Center (2.3 miles)
• Cox Medical Center South (2.3 miles)
• Skaggs Community Hospital Association (2.3 miles)
• Mercy Children's Hospital (2.4 miles)

Theaters

• Alamo Drafthouse Springfield (2 miles)