Rochester Health Services West
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2215 Highway 52 North, Rochester, MN 55901
For more information about senior living options: (844) 490-3973
Rochester Health Services West offers competitive pricing for its private rooms, charging $3,600 per month. This rate is significantly lower than the average costs in both Olmsted County and Minnesota overall, where private room prices reach $4,571 and $5,090, respectively. By providing a more affordable option without sacrificing quality care, Rochester Health Services West positions itself as an attractive choice for residents seeking skilled nursing services in a comfortable environment. This strategic pricing not only supports the local community but also underscores the facility's commitment to accessible healthcare solutions.
| Floor plans | Rochester Health Services West | Olmsted County | Minnesota |
|---|---|---|---|
| Private | $3,600 | $4,571 | $5,090 |
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The staff at Edenbrook Rochester West are welcoming, warm, and treat residents like family. The facility creates a home-like atmosphere that is calm, clean, and respectful. The team is friendly, professional, and clearly dedicated to residents' well-being. The care staff are caring, attentive, and sincere in their interactions with patients. Staff are described as nice, helpful, and hardworking, striving to meet residents' needs. Visitors consistently report positive experiences and praise the staff. Some residents experience meaningful improvements in mobility and independence under their care. The hospitality and top-tier service provided by the staff are repeatedly highlighted. The environment encourages positive, engaging interactions among residents and staff.
The reviewer describes the facility as dirty, disgusting, and horrible. They claim staff did not ensure their mother ate, with the director reportedly saying, "We can't make her eat." The rooms are claustrophobic and the lifts barely fit under the beds. The facility is dirty and unorganized, with questions about whether there is a housekeeping crew. The building and grounds need cleaning and repainting, and the parking lot requires repair. Residents were left in wheelchairs most of the day, with delays in bathroom assistance and allegations of neglect. Oxygen tubing was sometimes connected but the machine was off, and a resident was injured by a staff member yanking on her arm. The staff-to-resident ratio is poor, leading to understaffing and long waits for care. A reviewer called it the worst nursing home, citing poor staff and therapy. The place is described as yuck, sad, smelly, and depressing. Complaints filed reportedly received no outcome.The collection of experiences at Edenbrook Rochester West paints a nuanced picture of a facility that can feel like a sanctuary for some families while raising serious red flags for others. Across multiple voices, the common thread is a core belief that the staff genuinely cares about residents and that, when things go well, the atmosphere is warm, respectful, and focused on meaningful improvement. Yet, layered on top of those positive memories are stark accounts of miscommunication, gaps in care, and concerns about cleanliness and staffing that cannot be ignored. Taken together, these reviews suggest a place where the potential to provide compassionate, home-like care exists, but where consistency and safety issues require careful attention.
One of the most touching narratives comes from a family that entrusted Edenbrook Rochester West with their mother, Sharon. They describe a welcoming, family-like environment from day one, praising a team of professionals, including nurses, for treating Sharon with extraordinary care. The reviewers credit the staff with substantial rehabilitative progress: Sharon moved from bedridden to standing and walking with a walker, regained the ability to talk and communicate, and even resumed independent eating and bathroom use. The tone is deeply grateful and unequivocal in its praise for the staff's top-tier service and the feeling that Sharon was cared for with genuine love and attention - so much so that the writer would readily recommend the facility to others.
Another reviewer echoed a similar sentiment about the initial impression of Edenbrook Rochester West. They described an atmosphere that feels welcoming the moment you walk in: warmth, kindness, and a staff that is friendly, professional, and clearly devoted to residents' well-being. The care environment is described as calm, clean, and respectful, with a sense that the team takes pride in what they do and strives to create a home-like experience rather than a sterile medical setting. For many visiting or staying with the facility, such qualities translate into trust and confidence in the daily routines and interactions that shape residents' lives there.
However, the positive experiences are tempered by a number of severe criticisms that center on medical communication and outcomes. One strongly negative review recounts a two-week period during which the mother was not eating, followed by a directive from the facility director: "We can't make her eat." The reviewer then describes a rapid deterioration culminating in a perforation of the small intestine and an eventual death two weeks after a Mayo visit. This account characterizes the facility as a "disaster," arguing that the care and communications failed at a critical moment and that the environment was dirty and disheartening. The language used conveys a sense of betrayal and fear, highlighting perceptions of inadequate care and potentially dangerous delays in addressing serious medical issues.
Beyond the most dramatic allegations, other reviews register serious concerns about everyday operations and staffing. One former employee or trainee describes claustrophobic rooms, chronic shortages of supplies, rude training experiences, and lifts that barely fit under beds. The overall impression is of a dirty, disorganized environment with insufficient housekeeping, contributing to a sense that safety and comfort were compromised for some residents. These comments paint a stark contrast to the stories of successful rehabilitation and home-like warmth, illustrating how quickly a facility can feel unsafe and unpleasant when staffing and maintenance slide.
Not all feedback is negative on staffing or facility upkeep. Several reviewers acknowledge the kindness and competence of individual staff members and describe moments of genuine care. Some note that, while staff are dedicated and helpful, undercurrents of understaffing - particularly during the 6 to 9 PM window - impair residents' access to timely assistance, such as bathroom help. The consistent plea across these accounts is for more hands on deck during peak hours, and for broader recognition within the healthcare system that pay and retention challenges contribute to gaps in care. In the same breath, several reviewers emphasize that the quality of the interactions with staff remains high when there is enough staff available, and that the personal warmth of caregivers can shine through even in a challenging environment.
There are also reflective, reform-minded messages from residents or visitors who changed their opinions after direct experience. One such reviewer describes arriving with a negative impression but ultimately shifting to a more favorable view after staying and observing the staff in action. They acknowledge previously making judgments based on other sources and urge prospective families to gather information firsthand. This voice appreciates the staff's willingness to address concerns and notes that reporting issues is encouraged so that improvements can be made. It's a message of accountability and gradual trust-building, underscoring that impressions can evolve with patient, direct experience.
There are a few more compact notes that add texture to the overall picture. Some visitors say their time at Edenbrook Rochester West felt positive - visiting friends without incident, finding staff friendly in hallways and rooms, and feeling that the facility could be a comfortable place under the right circumstances. Yet these small, positive snapshots sit alongside a more critical charge from others who describe short-term rehab experiences marred by neglect - for example, slow or missing showers, delayed dressing, or oxygen equipment being mismanaged. The dichotomy between these experiences is striking: moments of kindness and progress stand in sharp relief against allegations of neglect or miscommunication that can have real consequences for residents' health and dignity.
In sum, Edenbrook Rochester West appears to be a place of considerable humanity and potential. The most compelling stories celebrate care that feels personal, attentive, and transformative for residents like Sharon, who moved from dependence toward independence with the support of compassionate caregivers. At the same time, a number of reviewers raise serious questions about the facility's safety, cleanliness, and staffing - issues that can undermine trust and safety in equal measure. For families evaluating this facility, the takeaway is clear: there is meaningful, heartfelt care available, but it is unevenly distributed and highly sensitive to staffing levels, communication practices, and day-to-day operations. Prospective residents and families would do well to visit, talk directly with staff and physicians, observe care interactions, and ask pointed questions about feeding decisions, medical communication, staffing ratios, and housekeeping to gauge whether Edenbrook Rochester West can meet their specific needs at any given time.
48 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rochester Health Services West in Rochester, MN is an assisted living community that provides a range of amenities and care services to its residents. The community offers comfortable and fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet access, and a small library for entertainment and relaxation.
Residents at Rochester Health Services West can enjoy delicious meals prepared by professional chefs in the restaurant-style dining room. The dining facility also caters to those with special dietary restrictions, ensuring that everyone's nutritional needs are met.
The community values the importance of maintaining an active lifestyle. Residents can participate in a variety of resident-run activities as well as scheduled daily activities designed to promote physical fitness, mental stimulation, and social engagement.
There is 24-hour supervision available to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, transferring, and medication management is provided by trained staff members. Those with diabetes benefit from specialized dietary plans that cater to their specific needs.
At Rochester Health Services West, the staff recognizes the significance of mental wellness. A mental wellness program is implemented to support residents' emotional health and provide necessary resources for their overall well-being.
Move-in coordination services are available to assist new residents in transitioning smoothly into their new home. Housekeeping services ensure that living spaces remain clean and tidy.
The community also boasts a beautiful outdoor space where residents can relax amidst nature or engage in outdoor activities. Additionally, there is a kitchenette available for those who prefer to prepare light meals or snacks on their own.
With its comprehensive amenities and caring staff, Rochester Health Services West is committed to providing personalized care and creating a warm and welcoming environment for its residents.
This area of Rochester, Minnesota offers a variety of amenities for seniors looking to settle down in a convenient location. There are several pharmacies within a reasonable distance, making access to medications and healthcare services easily accessible. Additionally, there are parks nearby for outdoor leisure activities and various physicians' offices for medical care. The area also boasts a selection of restaurants offering diverse dining options, as well as cafes like Starbucks for socializing or relaxing. Transportation options include an Amtrak station for easy travel outside the area. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities suitable for senior living.
Rochester Health Services West offers competitive pricing for its private rooms, charging $3,600 per month. This rate is significantly lower than the average costs in both Olmsted County and Minnesota overall, where private room prices reach $4,571 and $5,090, respectively. By providing a more affordable option without sacrificing quality care, Rochester Health Services West positions itself as an attractive choice for residents seeking skilled nursing services in a comfortable environment. This strategic pricing not only supports the local community but also underscores the facility's commitment to accessible healthcare solutions.
Rochester Health Services West is located at 2215 Highway 52 North, Rochester, MN 55901 in Olmsted County, Minnesota
Rochester Health Services West on seniors.fyi includes 7 photos including images showing landscaping, bedroom, architecture, building, outdoors, windows, living room, decor, and more.
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Outdoors
Decor
Building
Architecture
Bedroom
Trees
