Forrest Oakes Healthcare Center
Save620 Heathwood Drive, Albemarle, NC 28001
For more information about senior living options: (844) 490-3973
Many reviewers noted that the CNA staff at Forrest Oakes were attentive and provided excellent care to patients. Several families appreciated the professionalism and warmth of the nursing and therapy staff, who treated their loved ones with kindness and respect. The facility itself is described as clean, well-maintained, and bright, contributing to a welcoming atmosphere for both residents and visitors. One reviewer highlighted the positive experience of receiving quality rehab services and felt reassured knowing their family member was in good hands. Multiple individuals expressed gratitude for the efforts of the social worker and director of nursing, recognizing them as knowledgeable and supportive during their visits. Many found that the overall level of care provided at Forrest Oakes had improved significantly over time despite some concerns raised in other reviews.
The nurse Donna is very rude to family members and seems indifferent to patient care. A family member found their loved one in a fetal position alone in a dirty room with blood on the walls and floor. There was a lack of cleaning, with medical trash and face masks left on the floor beside the patient’s bed. The patient was dehydrated due to staff neglecting to help them eat or drink. Personal belongings were misplaced, with clothes that didn’t belong to the patient found instead. Staff were slow to respond when help was requested, despite multiple people at the front desk. A visitor's grandmother had her wedding rings stolen during her stay at the facility. Laundry services for resident clothing were inadequate, leading to dirty clothes being returned. Personal hygiene items, like a toothbrush, were found dusty and dirty in a drawer, indicating poor attention to cleanliness. Outward appearances of the facility are deceptive; what seems nice on the surface doesn’t reflect the actual care quality inside.The recent reviews of Forrest Oakes Healthcare present a complex picture of the facility, showcasing both commendable aspects and significant concerns regarding patient care and staff behavior. On one hand, several reviewers expressed satisfaction with the overall cleanliness of the facility and the attentiveness of certain staff members, particularly the certified nursing assistants (CNAs) who were complimented for their compassion and dedication to patient care. One family member noted that they found their loved one's room to be "neat and clean" and praised the CNAs for being "wonderful" and attentive despite the busy environment faced by nursing staff.
In contrast, some reviews highlighted serious deficiencies in care that raised alarming concerns about the well-being of patients. One reviewer described a disturbing experience after finding their mother alone in bed in a fetal position, surrounded by indications of neglect such as blood on walls and floors, medical waste littering the area, and signs of dehydration due to lack of assistance with eating or drinking. This account painted a bleak picture of patient neglect that starkly contrasted with more positive experiences shared by others.
While some individuals praised new leadership within Forrest Oakes Healthcare—specifically mentioning an understanding social worker and a knowledgeable director of nursing—others identified severe lapses in communication and responsiveness from staff members. For instance, one disgruntled family member recounted feeling ignored despite multiple requests for assistance at times when several staff were present at their stations. Such experiences served to highlight disparities in service quality which may stem from varying levels of training or commitment among different team members.
The mixed reviews extend to personal belongings as well; there were reports concerning missing items such as clothing and jewelry under questionable circumstances including allegations of theft. A reviewer lamented that their grandmother's wedding rings had been stolen while also highlighting disappointment over unkempt personal items, such as dirty dentures stored improperly. While cleanliness was mentioned positively by some visitors, these incidents indicated an inconsistency in maintaining not just hygiene but also safeguarding residents' possessions – key elements that are crucial for families placing trust in a healthcare facility.
Conversely, there were testimonials indicating high satisfaction with rehabilitation services offered at Forrest Oakes Healthcare. One individual described their family's experience with therapy services as “top-notch” while praising nursing assistants who treated patients like family members. This aspect seemed to resonate deeply with those who received proactive care during rehabilitation periods; it illustrated how effective teamwork could elevate experiences even amid adversity faced by other units within the same facility.
Ultimately, the diverse range of opinions uncovered through these reviews reflects underlying issues that could benefit from management attention aimed at achieving consistency across all areas of patient care. There appear to be both strong capabilities among certain staff members who genuinely care for patients alongside disconcerting instances where individuals feel neglected or mistreated. To enhance its reputation further amidst ongoing improvements mentioned by some reviewers, Forrest Oakes Healthcare will need to address these discrepancies head-on: ensuring all patients receive consistent support regardless of shifting workloads or staffing challenges while cultivating an overall nurturing environment reflective of its claimed values.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Forrest Oakes Healthcare Center is an assisted living community located in Albemarle, NC. Our residents enjoy a wide range of amenities and care services designed to promote their wellbeing and provide them with a comfortable and fulfilling lifestyle.
Our community features a beauty salon where residents can get pampered and feel their best. We provide cable or satellite TV in each resident's room for entertainment purposes. Transportation is available for our residents, whether it be for community-operated transportation or arranging non-medical transportation to doctor's appointments.
We understand the importance of staying connected in today's digital age, which is why we have a computer center equipped with Wi-Fi and high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to ensure that every individual's nutritional needs are met.
To encourage physical activity, we have a fitness room where residents can engage in exercise programs tailored to their abilities. For those who prefer more leisurely activities, we have gaming rooms, small libraries, and outdoor spaces like gardens where they can relax and unwind.
Our dedicated staff provides housekeeping services to maintain a clean and comfortable living environment. We also offer move-in coordination assistance for a smooth transition into our community. Private bathrooms ensure personal privacy and convenience.
In terms of care services, we prioritize the safety and wellbeing of our residents with 24-hour call systems and supervision. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers when needed. Our team also assists with medication management to ensure proper administration.
Mental wellness is essential, which is why we offer mental wellness programs designed to support the emotional wellbeing of our residents. Special dietary restrictions are accommodated along with diabetes diets if required.
We strive to keep our residents engaged through various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This fosters a sense of community and offers opportunities for socialization and personal growth.
At Forrest Oakes Healthcare Center, we provide a compassionate and supportive environment where residents can feel at home while receiving the care they need.
Forrest Oakes Healthcare Center is located at 620 Heathwood Drive, Albemarle, NC 28001 in Stanly County, North Carolina
Forrest Oakes Healthcare Center on seniors.fyi includes 5 photos including images showing decor, interior, bedroom, and more.
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