Forrest Oakes Healthcare Center in Albemarle, NC

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Forrest Oakes Healthcare Center in Albemarle, NC

620 Heathwood Drive, Albemarle, NC 28001

For more information about senior living options: (844) 490-3973

3.5 from 40 reviews
5 stars
23
4 stars
2
3 stars
0
2 stars
3
1 stars
12

Skilled Nursing Facility

Overall Review of Forrest Oakes Healthcare Center

Pros

  • pro The staff are very polite and helpful.
  • pro The staff are exceptional and caring; they are well trained and meet the community's needs.
  • pro The staff are great, the facility is excellent, and families have a wonderful experience; highly recommended.
  • pro Bri on the night shift greets visitors and ensures residents are cared for.
  • pro Patrick spearheads a remarkable rehabilitation transformation, embodying warmth, compassion, and empathy.
  • pro Every staff member is kind and helpful; the facility truly has caring staff.
  • pro The facility is clean, smells great, and everyone is friendly.
  • pro They treat residents with kindness and respect.
  • pro Forrest Oakes is a blessing; the facility is extremely clean and the staff go far and beyond.
  • pro The home is very clean; residents seem happy; staff are welcoming and compassionate.
  • pro The staff and team, including Mattie, Ingrid, Amy, Bri/Briana, Brandon, and Terri, are friendly, helpful, and caring.
  • pro There have been improvements and it seems to be heading in the right direction.
  • pro The staff provide excellent care and are highly encouraging; the place feels like a caring community.
  • pro The room is neat and clean; CNAs are wonderful; the therapy department does an awesome job.
  • pro The facility is very clean and the nursing staff are very attentive.
  • pro The facility was excellent; staff were welcoming and accommodating; it's a bright, clean, and cheerful community where residents seem happy.

Cons

  • pro The nurse Donna is very rude to family and seems not to care about the patients' care.
  • pro The level of care and courtesy provided to families is non-existent.
  • pro There were face masks on the floor beside the bed, along with other medical trash, and the area around the toilet was disgusting.
  • pro She was dehydrated because no one was helping her eat or drink.
  • pro The clothes she arrived with were gone, and clothes that weren't hers were in their place; her shirt hadn't been washed and had blood on the sleeve.
  • pro The staff were not in any hurry to help when asked, even with six people at the desk.
  • pro The reviewer claims that the facility killed their grandmother and grandfather, describing the nursing home as the worst they've seen.
  • pro Some reviewers claim that the staff care only about money.

Review

Forrest Oakes Healthcare Center in Albemarle is best suited for families seeking short-term rehabilitation and steady daily care in a clean, welcoming setting. The community's strengths show up most clearly when the priority is hands-on, compassionate interaction from frontline staff and reliable access to therapy. It works well for residents who benefit from active rehab, frequent nurse and aide engagement, and consistent communication from administrators. Those who require heavy, ongoing 24/7 safety oversight or highly specialized dementia programming with rigid routines may want to consider alternatives.

The strongest positives revolve around the caregiving culture and the environment. Reviews consistently praise exceptionally caring, well-trained staff who treat residents with genuine kindness. Therapists are highlighted for their competence and willingness to work weekends, and the leadership is described as engaged and responsive. The facility's cleanliness also stands out - no persistent odors, bright common areas, and residents who seem engaged and well cared for. Several frontline workers - including Bri on night shifts, Ingrid, Mattie at the front desk, and Amy in billing - are lauded for friendly, helpful service that helps families feel at ease. Taken together, these elements create a foundation where residents can feel known and attended to.

Yet the experience is not uniformly positive, and a substantial portion of reviews voices serious concerns. Reported issues include slow response to call bells, delays in assistance, and perceived gaps in basic daily care, with some accounts describing unclean rooms or items going missing. Criticism also targets the consistency of caregiver suitability and empathy, particularly in dementia care, where the demand for patient, respectful interaction is acute. More troubling narratives allege mistreatment or discrimination, painting a picture of a facility where certain encounters have deeply damaged trust. There are also assertions of more severe harm and neglect, which understandably color overall risk perception for families.

These contrasting experiences create a difficult but navigable balance. When rehabilitation teams are actively involved and leadership is visible at the bedside, the care experience can be highly positive: thorough therapy, timely nursing attention, and day-to-day interactions that convey dignity. Several families note meaningful improvements in function and mood, as well as a sense that the facility is moving in a better direction. The cleaner, more orderly environment reinforces a sense of safety and respect. The flipside is that inconsistent performance across shifts and the potential for serious missteps can erode confidence, especially during vulnerable moments when swift, compassionate care is nonnegotiable.

For families evaluating Forrest Oakes, the path is clear: demand specifics and verify performance in real time. Schedule tours at different times to observe call-light responsiveness and housekeeping routines, and insist on speaking with the director of nursing and the rehabilitation coordinator to understand current workflows and staffing. Ask for a recent incident log and details about dementia programming, laundry handling, and how caregivers are trained to respond to difficult behaviors. Ensure there is a concrete plan for weekend therapy frequency and for rapid escalation of concerns. By anchoring decisions to verifiable practices, the rehab potential can be realized while safety and dignity remain uncompromised.

In the end, this community can be a sound choice for rehab-focused residents who prize warmth, cleanliness, and accessible therapy, provided ongoing oversight and family engagement remain part of the care plan. For long-term memory care, end-of-life needs, or situations demanding unwavering safety and consistency, alternatives with more uniform staffing and proven track records may be prudent. The verdict hinges on aligning expectations with the realities: strong interpersonal care and rehab capability, tempered by variability in day-to-day operations. With diligent due diligence, Forrest Oakes can deliver meaningful recovery and steady comfort for the right resident.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Forrest Oakes Healthcare Center is an assisted living community located in Albemarle, NC. Our residents enjoy a wide range of amenities and care services designed to promote their wellbeing and provide them with a comfortable and fulfilling lifestyle.

Our community features a beauty salon where residents can get pampered and feel their best. We provide cable or satellite TV in each resident's room for entertainment purposes. Transportation is available for our residents, whether it be for community-operated transportation or arranging non-medical transportation to doctor's appointments.

We understand the importance of staying connected in today's digital age, which is why we have a computer center equipped with Wi-Fi and high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to ensure that every individual's nutritional needs are met.

To encourage physical activity, we have a fitness room where residents can engage in exercise programs tailored to their abilities. For those who prefer more leisurely activities, we have gaming rooms, small libraries, and outdoor spaces like gardens where they can relax and unwind.

Our dedicated staff provides housekeeping services to maintain a clean and comfortable living environment. We also offer move-in coordination assistance for a smooth transition into our community. Private bathrooms ensure personal privacy and convenience.

In terms of care services, we prioritize the safety and wellbeing of our residents with 24-hour call systems and supervision. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers when needed. Our team also assists with medication management to ensure proper administration.

Mental wellness is essential, which is why we offer mental wellness programs designed to support the emotional wellbeing of our residents. Special dietary restrictions are accommodated along with diabetes diets if required.

We strive to keep our residents engaged through various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This fosters a sense of community and offers opportunities for socialization and personal growth.

At Forrest Oakes Healthcare Center, we provide a compassionate and supportive environment where residents can feel at home while receiving the care they need.

Nearby Places of Interest

Parks

  • J.W. Mc Gee, Jr Park (23.5 miles)

Pharmacies

  • Price Pharmacy (24.1 miles)

Frequently Asked Questions

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