Forrest Oakes Healthcare Center in Albemarle, NC
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620 Heathwood Drive, Albemarle, NC 28001
For more information about senior living options: (844) 490-3973
The staff at Forrest Oakes are exceptional and caring, well trained to meet the community’s needs. The facility has great staff and provides an excellent experience for families; it’s highly recommended. Forrest Oakes has been a blessing to families, with a clean facility and staff who go above and beyond to care for loved ones. The home is very clean, with no odors, and the staff are welcoming and compassionate. CNAs and nursing staff are attentive and do a wonderful job, even when busy. The therapy department does an awesome job and provides commendable rehabilitation. The facility is bright, clean, and welcoming, with friendly staff who provide excellent care. There have been improvements and the staff seem to be heading in the right direction, with smiling faces.
The staff were often slow to assist, with call lights taking 30 minutes or more to be answered. The facility was described as the worst in healthcare, with nurses acting as if they had never attended nursing school. There were severe cleanliness and safety issues, including blood on walls, trash on the floor, and little to no cleaning being done. Residents were not kept dry or clean, and there was a perceived lack of respect for the elderly. Some caregivers were accused of staying for a paycheck rather than showing genuine care. Patients were dehydrated and received little or no rehabilitation or therapy when needed. Personal belongings were lost or stolen and laundry services were mishandled. One reviewer alleged racial discrimination by staff.Forrest Oakes Healthcare Center in Albemarle is best suited for families seeking a rehab-focused skilled nursing environment where staff are genuinely oriented toward residents’ needs. Across reviews, the leadership team is repeatedly described as accessible, with the DON portrayed as hands-on and resident-centered. Rehab patients and their families often report tangible progress and therapists who are competent and accommodating, including weekend sessions when needed. The facility also earns praise for cleanliness, bright common areas, and a welcoming atmosphere that makes a transition feel less clinical. In short, this is a place where a well-supported rehab plan can translate into real gains and daily life stability, provided the staff and leadership stay aligned with residents’ best interests.
Yet the decision to enroll here should weigh significant caveats. The most consequential concerns center on slow call-light response and inconsistent assistance, which some families say compromises safety and comfort. Several accounts describe dehydration, missed meals, laundry issues, and items going missing, tempering the otherwise positive notes about care. A subset of reviewers allege disrespectful treatment, and there are vivid stories that raise questions about responsiveness and accountability. While improvements are acknowledged, the recurring theme is that reliability and consistency can vary, sometimes dramatically, depending on who is staffing the floor and who is leading the facility at the moment. These are not minor blips; they flag real risk for residents who rely on timely help and steady routines.
On the upside, the strongest pros can offset a lot of the concerns for families prioritizing rehab success and compassionate day-to-day care. The DON’s visible involvement, plus frontline staff who greet residents with warmth, creates a foundation of trust when times are tough. Therapists are frequently praised for skill and dedication, and the rehab department often delivers meaningful progress, even on weekends, backed by nursing and support staff who coordinate care. Cleanliness remains a consistent strength, helping residents feel safe and dignified. For many residents, these positives push the overall experience toward the favorable; the challenge is that the benefits depend on stable staffing and consistent leadership, which the reviews show can waver.
Prospective families can protect against risk with proactive due diligence. Seek a direct conversation with the DON, observe how quickly staff respond to call bells, and ask for recent rehabilitation outcomes and a concrete plan of care. Clarify weekend staffing levels and how concerns are escalated and tracked. Inquire about resident belongings, laundry procedures, and how memory care residents are supported. The facility’s history is a reminder that progress exists, but so do serious lapses; a visit should strain out whether current operations reflect steady, reliable care rather than episodic excellence.
Financial realities and care goals must align. Short-term rehab success hinges on reliable therapy access, consistent meals, and timely nursing attention, while long-term care requires ongoing vigilance and protection against neglect or miscommunications. Families should examine nurse-to-patient ratios, therapy hours, and daily routines in the actual unit, not just marketing materials. Assess the loved one’s needs, mobility support, pain management, memory care, and consider whether the reported variability could escalate risk over time. Advocacy will matter here; families must be prepared to engage, ask questions, and insist on transparent reporting. The dichotomy in reviews means outcomes will largely track the consistency of staffing and leadership, not just the care intentions.
Bottom line: Forrest Oakes can be an excellent choice for rehabilitation-minded residents and families who value hands-on leadership, cleanliness, and genuinely caring staff. When the team is coherent and responsive, residents enjoy meaningful therapy, quiet, safe surroundings, and staff that treat them with dignity. However, the facility’s history also includes serious complaints about neglect, delays, and inconsistent accountability. Those considering alternatives should weigh options that demonstrate steadier performance in call-response, patient safety, and incident handling. A prudent plan combines a thorough in-person tour, direct questions about weekend staffing and incident history, and a detailed review of current rehab plans. With careful vetting and clear expectations, Forrest Oakes can deliver solid, if not outstanding, outcomes for the right resident, while others may find steadier reliability elsewhere.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Forrest Oakes Healthcare Center is an assisted living community located in Albemarle, NC. Our residents enjoy a wide range of amenities and care services designed to promote their wellbeing and provide them with a comfortable and fulfilling lifestyle.
Our community features a beauty salon where residents can get pampered and feel their best. We provide cable or satellite TV in each resident's room for entertainment purposes. Transportation is available for our residents, whether it be for community-operated transportation or arranging non-medical transportation to doctor's appointments.
We understand the importance of staying connected in today's digital age, which is why we have a computer center equipped with Wi-Fi and high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to ensure that every individual's nutritional needs are met.
To encourage physical activity, we have a fitness room where residents can engage in exercise programs tailored to their abilities. For those who prefer more leisurely activities, we have gaming rooms, small libraries, and outdoor spaces like gardens where they can relax and unwind.
Our dedicated staff provides housekeeping services to maintain a clean and comfortable living environment. We also offer move-in coordination assistance for a smooth transition into our community. Private bathrooms ensure personal privacy and convenience.
In terms of care services, we prioritize the safety and wellbeing of our residents with 24-hour call systems and supervision. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers when needed. Our team also assists with medication management to ensure proper administration.
Mental wellness is essential, which is why we offer mental wellness programs designed to support the emotional wellbeing of our residents. Special dietary restrictions are accommodated along with diabetes diets if required.
We strive to keep our residents engaged through various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This fosters a sense of community and offers opportunities for socialization and personal growth.
At Forrest Oakes Healthcare Center, we provide a compassionate and supportive environment where residents can feel at home while receiving the care they need.
Forrest Oakes Healthcare Center is located at 620 Heathwood Drive, Albemarle, NC 28001 in Stanly County, North Carolina
Forrest Oakes Healthcare Center on seniors.fyi includes 5 photos including images showing decor, interior, bedroom, and more.
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