TerraBella Harrisburg

Pros

• The daily care staff and Activities Coordinator at TerraBella Harrisburg are highly praised for their exceptional care and friendliness towards residents.
• Many families appreciate the variety of activities offered and commend the well-prepared meals that cater to residents’ tastes.
• The facility is described as nice, well-maintained, and has a pleasant atmosphere that residents enjoy.
• Overall experiences with TerraBella Harrisburg have been positive, leading families to recommend the community to others seeking care for their loved ones.
• Residents have formed great friendships and enjoy the supportive environment created by the friendly staff.
• Families feel comfortable knowing their loved ones are being cared for in a safe place with attentive staff members.
• The management is actively working on improving services and addressing feedback from families regarding various concerns.

Cons

• The medical staff/system at TerraBella Harrisburg is considered the most lacking aspect of the facility.
• There were concerns about insufficient attention given to residents on weekends, particularly regarding assistance calls.
• Some family members experienced billing issues that, although resolved, were initially frustrating.
• There are complaints about inconsistent cleaning of residents' rooms and services not being performed as expected.
• The food quality has been disappointing for some residents, despite a well-prepared menu.
• Staffing shortages during certain hours contribute to lower quality care and disorganization in administration.
• One reviewer expressed dissatisfaction with the treatment of memory care patients and described it as unprofessional.
• Communication with administration can be poor, leading to frustration in addressing concerns and medication management issues.
• Some staff members appear to be overburdened or need additional training to provide adequate support.
• There have been reports of infrastructure problems within the building that have not yet been resolved, affecting overall satisfaction.

Review

TerraBella Harrisburg has elicited a mixed but generally positive response from families seeking care for their loved ones. Many family members commend the daily care staff and Activities Coordinator for their exceptional dedication and attentiveness, noting that the staff fosters a welcoming and friendly environment. The facility boasts a variety of activities that engage residents, as well as well-prepared meals that many residents enjoy. Comments highlight the extraordinary commitment of the caregivers across various departments, including nursing, housekeeping, and laundry services. Families appreciate this multifaceted support system, expressing gratitude for how staff members work tirelessly to ensure residents feel cared for and supported.

While clients praise the day-to-day operations at TerraBella Harrisburg, concerns arise regarding medical staff availability and overall responsiveness, especially during weekends when staffing levels appear to drop significantly. Some families express frustration over delayed assistance requests for residents who require more specialized attention due to conditions such as incontinence or paralysis. In particular, one family noted that some staff seemed focused on a quota of assistance rather than addressing genuine needs displayed by residents. This indicates an area where communication between management and staff could be improved to ensure that every resident's needs are met adequately.

Cost remains a significant consideration for families evaluating TerraBella Harrisburg. Several reviewers acknowledge that while they find value in the services offered, they also feel the rates are excessive relative to their loved ones' needs?especially for those who require minimal assistance or spend much of their time in their rooms. Annual rate increases have led some families to contemplate whether they are receiving sufficient value given these rising costs. Nonetheless, many recognize that most facilities within this sector carry similar pricing structures; thus, choosing TerraBella was often based on specific preferences relating to community dynamics and service offerings.

Another recurring theme centers on communication challenges regarding administration and medication management. While some reviewers felt comfortable with how their loved ones were being cared for day-to-day, frustrations surfaced around administrative responsiveness. Delays in medication management can create anxiety among family members who feel compelled to follow up regularly on their loved ones? prescriptions?a service they are paying for but capable of delivering better results with increased oversight. Additionally, dissatisfaction with how certain administrative issues?such as billing discrepancies?were handled has raised concerns about overall operational efficacy at this facility.

Despite these issues, TerraBella Harrisburg is described as a clean and aesthetically pleasing environment with appealing landscaping?factors contributing positively to its reputation among families visiting potential care homes. Families enjoyed tours of the facility prior to moving in their loved ones; however, there were reports of unorganized visits wherein key personnel were unavailable for questions or assistance during tours?a point indicating inconsistency in visitor experiences.

Overall, although there are areas needing improvement?particularly concerning staffing levels during weekends or holidays?and communication between administration and resident caretakers remains essential factors affecting satisfaction levels among families navigating elder care options at TerraBella Harrisburg?the consensus still leans toward recommendations from families who recognize both its strengths and weaknesses thoroughly. As they navigate through issues regarding staffing shortages common across many facilities today amid broader industry challenges?including ongoing renovations intended to bolster infrastructure?it appears that most appreciative families will continue recommending TerraBella Harrisburg due primarily to its compassionate staff members dedicated to providing an enriching experience tailored toward individual resident needs.

This part of Harrisburg, North Carolina offers a range of amenities that may be appealing for senior living. There are several pharmacies located within a short distance, making it convenient to access medications and healthcare supplies. In terms of healthcare providers, there are various physicians' offices nearby offering a range of medical services. The area also features several parks where one can enjoy outdoor activities and stay active. Additionally, there are a variety of dining options available, including cafes and restaurants catering to different tastes. For entertainment, there are theaters within driving distance for movie buffs. The public transportation system provides easy access to nearby areas as well. Overall, this part of Harrisburg offers a good balance of convenience, healthcare options, recreational activities, and dining choices suitable for seniors looking for a comfortable living environment.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (3.5 miles)
• Cannon Pharmacy (5 miles)
• Walgreens (6 miles)
• Walgreens (6.7 miles)
• CVS Pharmacy (6.8 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (5.5 miles)
• Starbucks (9.4 miles)
• Smelly Cat Cof (10.5 miles)
• Panera Bread (11.7 miles)
• Hex Coffee (11.9 miles)
• Villanis Bakery (12.3 miles)

Parks

• Frank Liske Park (2.8 miles)
• Dorton Park (5.6 miles)
• J.W. Mc Gee, Jr Park (7.1 miles)
• Richard Barry Park (11.9 miles)
• First Ward Park (12.8 miles)
• Fourth Ward Park (13 miles)
• Romare Bearden Park (13.3 miles)

Physicians

• Orthocarolina (5 miles)
• Weddington Internal Medicine and Pediatrics (5.1 miles)
• Greater Carolinas Womens Center PA (5.8 miles)
• Carolina Asthma & Allergy (6.3 miles)
• University Family Physicians (6.5 miles)
• University Eye Associates (7.2 miles)
• Novant Health Lakeside Family (8.8 miles)

Theaters

• AMC Concord Mills 24 (5.2 miles)
• AMC Northlake 14 (11.5 miles)

Transportation

• LYNX UNC Charlotte - Main Station (5.3 miles)
• Concord Regional Airport (JQF) (USA) (5.3 miles)
• LYNX University City Boulevard Station (7.1 miles)
• Sugar Creek Station (9.7 miles)

Restaurants

• Armored Cow Brewing (6 miles)
• Burger King (6.2 miles)
• Zaxby's (7.1 miles)
• Arby's (7.4 miles)
• Chick-Fil-A (8.2 miles)
• Chick-Fil-A (8.6 miles)
• Divine Barrel Brewing (10 miles)

Places of Worship

• St John's Baptist Church (12.8 miles)
• First Baptist Of Charlotte: Family Life Center (13.2 miles)
• Idlewild Baptist Church (13.4 miles)
• Covenant Presbyterian Church (13.7 miles)
• St Gabriels Catholic Church (14.3 miles)

Hospitals

• Novant Health Huntersville Medical Center (13.1 miles)