Visiting Angels

Pros

• The service feels like family.
• The staff and nursing aides were excellent.
• The nurse went above and beyond her duties.
• The nurse showed genuine care for the patient and her work.
• The staff were praised for their wonderful communication.
• They provided excellent caregivers within 48 hours.
• They were very friendly and explained everything well.
• Caregivers Sarah and Diane were extremely helpful and ready to provide care.

Cons

• One reviewer stated that the company does not care about customers' livelihoods and warned that investing would put families in "pure hell," advising readers not to patronize the business.
• The reviewer labeled the owner, Paul, as a liar and claimed that Desiree and Katrina are only concerned with their own well-being.
• Another reviewer claimed Katrina is trying to start a business and is in hot water, suggesting others should save their time.
• A separate reviewer cautioned against care for individuals with learning disabilities, alleging unfair treatment by Katrina and referencing a recorded interview, urging people to seek care elsewhere to ensure respect and dignity.
• A reviewer warned that investing for a family member could be a negative experience and urged readers to think twice.

Review

The collection of reviews presents a landscape of strong highs and troubling lows when it comes to this home care provider. On the upbeat side, many clients describe experiences that feel personal, warm, and genuinely caring. Several reviewers open by noting that reading the positive feedback made their day, and that the staff brought a sense of validation and support during difficult times. The sentiment here is less about a formal service and more about a compassionate presence: a sense that the team treats the care of a loved one as if it were their own. Words like "feels like family," "very friendly and explained everything," and "I enjoy taking care of people" appear across the narratives, underscoring a core impression of kindness and attentiveness.

In particular, there are vivid accounts of individual nurses and aides who stood out for their dedication. One review highlights Michaella, a nurse who delivered "wonderful" care for a patient's ill father, noting that the nurse "went above and beyond her duties" and demonstrated clear care for both the patient and the job. Another caregiver is described as "extremely helpful" and ready to provide care "at all costs," with the reviewers repeatedly emphasizing the value of strong communication during challenging times. The sense of partnership appears again and again: caregivers who explain procedures, reassure family members, and provide a steady, reassuring presence through the caregiving journey.

Speed and reliability also surface as a major strength in several positive notes. A few reviewers praise the agency for mobilizing care quickly, with "excellent caregivers in place within 48 hours of our request" standing out as a particularly meaningful feature for families facing urgent needs. That same sense of responsiveness recurs in descriptions of the staff as "friendly and kind," making clients feel supported and part of a "loving family." The care experiences recounted include recent, hands-on help from multiple caretakers - such as Sarah and Diane - who are described as ready to assist and to "provide care at all costs." The overall tone in these accounts is one of gratitude for dependable, compassionate support when it mattered most.

On the other end of the spectrum, a contrasting thread runs through the reviews with equally strong language about caution and concern. A handful of reviewers issue explicit warnings not to invest in the company, arguing that the organization does not prioritize the livelihood of families and frequently places personal interests above client well-being. Phrases like "DO NOT invest in this company" and "you will be in pure hell" convey a sense of alarm and distrust. The criticism is pointed at the leadership and decision-making, with specific references to the owner and certain staff members as being driven by self-interest rather than patient care. These opinions insist that prospective clients should think twice before engaging with the company, especially if financial commitments are involved.

A particularly pointed dimension of the negative feedback centers on people named Katrina, Desiree, and Paul. One reviewer asserts that the owner, Paul, is a liar, and that Katrina and Desiree are primarily concerned with their own well-being, casting a shadow over the integrity of the operation. There are even warnings tied to Katrina's role as a nurse who might be trying to start a business, with concerns that she is recruiting nurses to work in ways that could conflict with caregiving quality. A separate note suggests that Katrina has been involved in unfair treatment in an interview that was recorded, further fueling distrust among potential clients who might otherwise consider engaging with the staff.

Another caution raised in the reviews concerns the alignment of job advertisements with actual qualifications. The mention of "CAREGIVERS NO EXPERIENCE NEEDED" being advertised alongside warnings about unfair treatment for individuals with learning disabilities adds another layer of complexity. Some reviewers argue that people with learning disabilities or those who are not CNAs might be unfairly disadvantaged, and they urge potential clients to seek care elsewhere to ensure dignity, respect, and appropriate expertise. This thread emphasizes that, for some families, the perceived mismatch between advertised qualifications and real-world practice is a red flag that cannot be ignored.

Taken together, these reviews sketch a vivid portrait of a service that can be profoundly meaningful and supportive, yet is simultaneously the subject of serious skepticism and concern for others. The positive narratives emphasize personal connections, compassionate care, and dependable responsiveness, with particular praise for specific nurses and caregivers who make families feel seen and supported. The negative narratives, meanwhile, call for caution and scrutiny, urging potential clients to consider issues of trust, leadership, and the safety and fairness of treatment, especially in contexts involving staffing decisions and the care of vulnerable individuals.

For anyone considering this provider, the overall message from the collection is nuanced. If you prioritize warmth, clear communication, and quick mobilization of caregivers, there are multiple accounts of highly favorable experiences that suggest a strong capacity for compassionate caregiving. However, if you are evaluating organizational integrity, leadership honesty, and the safety of care delivered by particular staff members, there are substantive concerns raised by several reviewers that deserve careful attention. Prospective clients might do well to ask for references, verify caregiver qualifications, inquire about supervision and accountability, and request detailed information about staffing, care plans, and escalation procedures. In short, the service appears capable of delivering deeply positive, family-centered care in many cases, but potential risks highlighted by others suggest a need for thorough due diligence before committing.

This part of Charlotte, North Carolina offers a variety of amenities and services that cater to seniors looking for a vibrant and convenient lifestyle. With multiple theaters, cafes, pharmacies, restaurants, parks, and hospitals within close proximity, residents can enjoy entertainment options, dining choices, recreational activities, and access to healthcare services easily. The area also features public transportation options for those who prefer not to drive. Places of worship are nearby for spiritual fulfillment. Overall, this neighborhood presents a well-rounded living environment suitable for seniors seeking convenience and comfort in their daily lives.

Theaters

• AMC Concord Mills 24 (2.4 miles)
• AMC Northlake 14 (8.6 miles)

Physicians

• Orthocarolina (2.8 miles)
• University Family Physicians (3.7 miles)
• Greater Carolinas Womens Center PA (3.9 miles)
• Carolina Asthma & Allergy (4.3 miles)
• University Eye Associates (4.7 miles)
• Weddington Internal Medicine and Pediatrics (5.5 miles)
• Novant Health Lakeside Family (5.8 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3.4 miles)
• Starbucks (6.6 miles)
• Panera Bread (8.9 miles)
• Smelly Cat Cof (9.1 miles)
• Hex Coffee (10.2 miles)
• Villanis Bakery (11.1 miles)

Transportation

• Concord Regional Airport (JQF) (USA) (3 miles)
• LYNX UNC Charlotte - Main Station (3.5 miles)
• LYNX University City Boulevard Station (5.4 miles)
• Sugar Creek Station (8.4 miles)

Pharmacies

• CVS Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (5.7 miles)

Restaurants

• Armored Cow Brewing (3.8 miles)
• Burger King (4.2 miles)
• Chick-Fil-A (5.3 miles)
• Zaxby's (5.3 miles)
• McDonald's (7.7 miles)
• Hickory Tavern (8.2 miles)
• Divine Barrel Brewing (8.6 miles)

Parks

• Dorton Park (4.6 miles)
• Frank Liske Park (4.7 miles)
• J.W. Mc Gee, Jr Park (8.5 miles)
• Richard Barry Park (8.9 miles)
• First Ward Park (11.3 miles)
• Fourth Ward Park (11.4 miles)
• Romare Bearden Park (11.8 miles)

Hospitals

• Novant Health Huntersville Medical Center (10.1 miles)

Places of Worship

• St John's Baptist Church (11.5 miles)
• First Baptist Of Charlotte: Family Life Center (11.8 miles)
• Covenant Presbyterian Church (12.3 miles)