Laurels Of Kent
Save350 North Center Street, Lowell, MI 49331
For more information about senior living options: (844) 490-3973
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Laurels of Kent is a wonderful facility. The staff is amazing and kind. Residents at Laurels of Kent seem to be happy and content in their daily routines. Nursing and support staff are always willing to help. The office and on-floor workers are very friendly and helpful. Jaime from admissions was so kind and took the time to explain everything; she is very knowledgeable. Amazing and awesome staff, especially Jamie N. in admissions. The food is good along with housekeeping. Rooms are nice as well. The facility has a very clean environment and the nursing and doctors are kind and caring. Daily activities including bingo, movies, intellectual activities and performances for music and dance groups, cookouts and some outings make for great resident engagement. The staff at Laurels are very friendly and helpful.
A reviewer claimed a family member was left lying in urine, slipped, and broke their hip, and passed away shortly afterward. The staff allegedly refused to give the reviewer's mom her pain meds, saying they had already been administered. The reviewer described Laurels of Kent as very unclean and noted issues with urine. The reviewer was very disappointed by the lack of communication from the facility. The reviewer stated that the place sucks and would not trust them with a cat. The reviewer claimed their uncle lasted only six months in the facility and died there, describing it as horrible.Laurels of Kent seems to be a place that inspires strong, mixed feelings in its residents and their families. Across many notes and voices, the facility comes across as a setting where warmth, dedication, and a sense of community are real strengths, even as there are significant concerns raised by a subset of reviewers. Several people describe the staff as caring, patient, and responsive, and they credit the center with real progress in health, mobility, and daily living. The overarching thread is that, for many, Laurels of Kent is a place where people feel supported and where personal improvements - whether in physical therapy, pain management, or daily routines - are possible with the right attitude and effort from the team.
Stories of healing and momentum recur across the notes. One reviewer recounts a period of serious health challenges - fluid in the lungs and on the heart - and describes how the team, including therapy staff, helped them improve substantially. Another patient talks about fighting to regain independence, noting that through persistent physical therapy and a plan of small, frequent meals with high protein, they began to heal quickly. In several accounts, residents emphasize how the therapy program stands out within and beyond the center, described as "amazing and awesome" and "second to none" compared with other settings. The spirit of active rehabilitation runs through the testimonies: residents press for daily therapy, request specific dietary adjustments, and celebrate measurable gains - everything from wound healing to the ability to move more freely with assistive devices like a power chair. The aim, it seems, is not only recovery but also a sense of empowerment and dignity during the rehab journey.
The human side of Laurels of Kent is consistently foregrounded. Reviewers frequently praise the staff for being "caring, welcoming, and attentive," with particular mentions of admissions personnel who take the time to explain processes, listen, and answer questions. Jamie from admissions is singled out for kindness and helpfulness, as is the admission coordinator Janie, whose patience and clarity are repeatedly described as reassuring. The responsibilities of frontline teams - nurses, aides, and therapy aides - are acknowledged with gratitude for their daily work, not just in clinical tasks but in small human touches: staff who bring orange juice or cookies on request, or those who respond to a resident's preferences and needs with a friendly, respectful approach. In short, many families and residents feel the facility's core strength lies in people who treat others with care, respect, and a genuine willingness to listen.
Alongside the praise, there are reminders that this is a complex environment with real challenges. A number of reviewers note communication gaps and operational frustrations, sometimes tied to how information travels between admissions, floor staff, and families. One reviewer explicitly calls out a lack of communication, indicating that information about a resident's status or needs did not reach the right people in a timely way. Others raise concerns about specific incidents, including reports of patients or family members feeling that pain medications were not administered as promptly as needed, or that the flow of transportation and scheduling for procedures could be better organized. There are even stark, troubling memories shared by some, including a claim about a family member who was left lying in urine after an incident and later suffered a serious outcome. These voices underscore a fundamental tension: while many feel supported and treated with kindness, others see gaps in safety, punctuality, and responsiveness that are critical in a health care setting.
Environmental and daily-life aspects also feature prominently in the assessments. Reviewers consistently describe Laurels of Kent as a clean, well-maintained place with attractive rooms and a comfortable atmosphere. The physical environment - cleanliness, well-kept rooms, and the overall look of the facility - receives regular positive notes. The social life of the community is highlighted through a rich menu of activities designed to engage residents: bingo, movies, intellectual activities, live performances, cookouts, and occasional outings. These programs are portrayed as meaningful and enjoyable, contributing to residents' mood and engagement during their stay. Food is praised as well - many reviewers call it good or excellent, with the expectation that meals be nourishing and tasty, alongside a sense that the kitchen supports the therapeutic plan (such as promoting higher protein intake and smaller, more frequent meals).
Yet in the same breath, some reviewers push for improvements that would deepen trust and safety. A recurring theme is the need for better real-time communication systems within the facility. One resident laments the lack of modern connectivity - no walkie-talkies or instantaneous nurse-caller communication - leading to delays when someone falls or needs urgent assistance. The call-light experience described by a resident who witnessed a fall underscores this concern, suggesting that quicker flagging of emergencies could drastically affect outcomes. Another reviewer points to an instance where a family member felt that pain management was not adequately addressed during critical moments, highlighting how important timely medication and coordinated care are to the overall perception of safety and quality.
Despite these tensions, the overall sentiment remains largely positive, with many reviewers emphatically recommending Laurels of Kent to others in need of a home or rehab services. A common refrain is one of trust and gratitude: "I would highly recommend Laurels of Kent to anyone needing a home," written alongside praise for the cleanliness, staffing, and programming. Even those with critical observations acknowledge improvements that have occurred since earlier reviews, noting that some issues have been rectified and that staff fought to restore their independence with supportive interventions like assistive devices. The mood is one of hopeful realism: Laurels of Kent is seen as a place where genuine care exists and where ongoing work is being done to address problems, celebrate wins, and keep residents engaged and on a path to better health.
In the end, Laurels of Kent emerges as a facility with a strong, people-centered core. For many residents and families, the staff's kindness, the quality of therapy, the supportive environment, and the range of activities create a foundation for healing and daily life that feels worthwhile and hopeful. At the same time, the collection of reviews does not shy away from the hard truths - communication gaps, moments of perceived neglect, and systemic issues that require attention to ensure safety and prompt care at all times. Taken together, the voices form a portrait of a community that, for a large group of people, provides meaningful help and companionship, while also inviting ongoing improvement to address the fears, concerns, and incidents that inevitably accompany any complex care setting.
153 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurels Of Kent is an assisted living community located in Lowell, MI. Our community offers a wide range of amenities to cater to the needs and preferences of our residents.
For those looking to maintain their appearance, we have a beauty salon on-site. Our residents can also enjoy their favorite shows with access to cable or satellite TV in their rooms. We provide community operated transportation for convenience and ease of travel.
Our computer center allows residents to stay connected with loved ones and keep up with the digital world. Meals are served in a dining room with a restaurant-style setup, ensuring a pleasant dining experience for all. We offer fitness facilities for those who want to stay active and maintain their physical health.
Residents can relax and unwind in our fully furnished outdoor spaces or gardens. For entertainment purposes, we have a gaming room and a small library filled with books for leisurely reading.
We understand that cleanliness is essential, which is why we provide housekeeping services for our residents. Each resident has private bathrooms in their units for added convenience and privacy. Move-in coordination is available to assist new residents in transitioning smoothly into our community.
To ensure the well-being of our residents, we have wellness centers equipped with various resources and non-medical transportation arrangements for doctor's appointments.
In terms of care services, we offer 24-hour call systems and supervision to attend to any emergencies or concerns that may arise. Our trained staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diets are accommodated, and meal preparation and medication management are provided.
We prioritize mental wellness by offering mental health programs tailored to individual needs. Transportation arrangements can be made for various purposes beyond medical needs as well.
Our community provides opportunities for social engagement through concierge services, fitness programs, resident-run activities, planned day trips, scheduled daily activities, as well as being situated near cafes, parks, pharmacies, restaurants, places of worship, and theaters.
At Laurels Of Kent, we are committed to providing a comfortable and enriching living environment for our residents, with a focus on supporting their overall well-being physically, mentally, and socially.
Laurels Of Kent is located at 350 North Center Street, Lowell, MI 49331 in Kent County, Michigan
Laurels Of Kent on seniors.fyi includes 5 photos including images showing bedroom, interior, flag, landscaping, nursing home, windows, building, lighting, and more.
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