Laurels Of Kent in Lowell, MI

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Laurels Of Kent in Lowell, MI

Information last verified:

350 North Center Street, Lowell, MI 49331

For more information about senior living options: (844) 490-3973

4.1 from 87 reviews
5 stars
60
4 stars
6
3 stars
5
2 stars
2
1 stars
14

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Overall Review of Laurels Of Kent

Pros

  • pro Laurels of Kent is described as a wonderful facility with amazing and kind staff, and residents appear happy and well cared for.
  • pro The admissions team, especially Jamie N., is praised as amazing, knowledgeable, and easy to talk to.
  • pro The food is excellent and the rooms are nice.
  • pro The staff go above and beyond to help patients and their families.
  • pro The facility is clean, well-maintained, and comfortable.
  • pro Families feel informed and safe because the staff communicate well.
  • pro The therapy and activities program is engaging, with residents enjoying a variety of activities.
  • pro The staff are friendly, professional, and treat residents like family.
  • pro Laurels of Kent is highly recommended for those needing care or rehab.
  • pro Summer is described as caring, gracious, and fun, a great coworker.
  • pro The overall care at Laurels of Kent is top-notch and the team strives to provide excellent service.

Cons

  • pro They were very disappointed with the lack of communication they received.
  • pro The staff left their family member lying in urine, which led to a broken hip, and the patient died shortly afterward.
  • pro They felt the facility was horrible; their uncle lasted only six months there and died, with only compassion from other residents.
  • pro There were four to a bathroom; meals were hard to get, and medications were hard to obtain.
  • pro It was described as a very poorly run facility, understaffed and overworked, a poor reflection on Laurels Health Care, and they would not send their mother there.
  • pro The service was horrible; wounds were ignored and care disregarded, resulting in their grandmother's death.
  • pro The facility is said to treat handicapped residents badly, strip them of rights, with staff dictating care, and communication was poor; they would not recommend it.
  • pro The reviewer claimed the place was poor and not clean; they would not watch their own relative there.

Review

Laurels of Kent in Lowell, Michigan is best suited for seniors who prioritize a strong rehabilitation track, attentive therapy, and a warm, community-minded environment. This community consistently earns praise for skilled nursing and therapy teams that help residents regain strength, along with a staff culture that feels personable and genuinely invested in daily well-being. It works well for those who value an active calendar, good meals, and a welcoming admissions process that makes moving in smoother. Families weighing options should see Laurels of Kent as a solid choice when recovery, sustained therapy gains, and a resident-centered atmosphere top the list. It is less ideal for those who require near-perfect operational consistency or a high-tolerance for management and communication gaps.

The upside runs deep on caregiving warmth and practical rehab outcomes. Reviews repeatedly spotlight a capable therapy department, supportive nursing staff, and a clean, well-maintained facility. Residents describe feeling better, more independent, and engaged thanks to daily activities, movies, bingo, and on-site performances. The admissions experience is frequently cited as considerate and informative, with staff members like Jamie and Sam earning particular mentions for clarity and patience. Many families report that their loved ones respond well to the routine, the personal attention from aides, and the sense of community that develops among residents who socialize and participate in events.

Yet the picture includes significant caution lights. A number of reviews describe serious lapses in safety and communication: instances of patients left in uncomfortable or unsafe situations, delays in medication administration, and concerns about how quickly staff respond to call lights. Some families recount battles to secure timely care or even basic dignity, while others note perceived understaffing and inconsistent supervision. These aren’t minor grumbles; they touch on fundamental safety and trust in daily operations. In short, the care quality can be excellent in many moments, but the facility’s reliability in execution can vary enough to demand careful verification before choosing Laurels of Kent.

The tension between strong clinical capability and uneven day-to-day execution frames how the pros offset the cons. For families who prize tangible rehab gains, attentive therapists, and a supportive social environment, Laurels of Kent often delivers meaningful advantages. When the staffing and communication gaps are modest, the good care, responsive nursing, and consistently decent amenities create a compelling value. However, when concerns about med passes, timely responses, or room-for-improvement in oversight surface, the positive elements no longer automatically neutralize risk. Prospective residents should weigh the likelihood of steady, high-quality care against the potential for variability in routine operations and governance.

Alternatives become worth considering for families who cannot tolerate repeated questions about safety, or who demand consistently flawless communication and flawless medication management. If a loved one requires intensive, around-the-clock oversight, rapid medication administration, or unwavering responsiveness to call lights, other providers with stronger staffing guarantees and more transparent incident histories may be a better fit. Similarly, if recent or persistent reports of understaffing, management friction, or maintenance of clean standards are a red flag, exploring other options with documented stability and tighter governance is prudent.

The bottom line is that Laurels of Kent can be an excellent fit for rehab-focused seniors and those seeking a warm, activity-rich milieu with solid clinical backing. It is not a uniform fit for every family, particularly where safety consistency and administrative reliability are primary concerns. Prospective residents should conduct a rigorous in-person assessment, request recent staff-to-resident ratios, question med-pass timeliness, and speak with current residents and families about what a typical day looks like. If the answers align with a high standard of dependable care and clear, proactive communication, Laurels of Kent stands out as a practical, capable choice. If not, it is wise to explore other options that promise steadier operations and more transparent, consistently delivering care.

Features

Housing

  • 153 resident community capacity 153 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (9 miles away) Kent County International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Laurels Of Kent is an assisted living community located in Lowell, MI. Our community offers a wide range of amenities to cater to the needs and preferences of our residents.

For those looking to maintain their appearance, we have a beauty salon on-site. Our residents can also enjoy their favorite shows with access to cable or satellite TV in their rooms. We provide community operated transportation for convenience and ease of travel.

Our computer center allows residents to stay connected with loved ones and keep up with the digital world. Meals are served in a dining room with a restaurant-style setup, ensuring a pleasant dining experience for all. We offer fitness facilities for those who want to stay active and maintain their physical health.

Residents can relax and unwind in our fully furnished outdoor spaces or gardens. For entertainment purposes, we have a gaming room and a small library filled with books for leisurely reading.

We understand that cleanliness is essential, which is why we provide housekeeping services for our residents. Each resident has private bathrooms in their units for added convenience and privacy. Move-in coordination is available to assist new residents in transitioning smoothly into our community.

To ensure the well-being of our residents, we have wellness centers equipped with various resources and non-medical transportation arrangements for doctor's appointments.

In terms of care services, we offer 24-hour call systems and supervision to attend to any emergencies or concerns that may arise. Our trained staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diets are accommodated, and meal preparation and medication management are provided.

We prioritize mental wellness by offering mental health programs tailored to individual needs. Transportation arrangements can be made for various purposes beyond medical needs as well.

Our community provides opportunities for social engagement through concierge services, fitness programs, resident-run activities, planned day trips, scheduled daily activities, as well as being situated near cafes, parks, pharmacies, restaurants, places of worship, and theaters.

At Laurels Of Kent, we are committed to providing a comfortable and enriching living environment for our residents, with a focus on supporting their overall well-being physically, mentally, and socially.

Nearby Places of Interest

Physicians

  • Advanced Eyecare Professionals (0.3 miles)
  • Lowell Family Medical Center (1 miles)
  • Dr Edmondson Office (6.9 miles)
  • Papp John P MD Facp MacG (7.7 miles)
  • Cascade Pediatrics (9.6 miles)
  • Shevchenko Liliya Dr Retina Specialists Of Michigan Grand Rapids (9.8 miles)
  • Advanced Plasic Surgery (10.4 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • Walgreens (1.1 miles)
  • Meijer Pharmacy (1.2 miles)
  • Walgreens (7.7 miles)
  • Ada Hillside Pharmacy (7.8 miles)
  • D&W Fresh Market (8.2 miles)
  • Mix (8.4 miles)

Restaurants

  • Little Caesars Pizza (0.4 miles)
  • Taco Bell (0.5 miles)
  • Ripple Lowell (0.6 miles)
  • Arby's (0.7 miles)
  • Big Boiler Brewing (0.8 miles)
  • Ball's Softee Creme (0.9 miles)
  • Keiser's Kitchen (1 miles)

Parks

  • Fallasburg Park (0.5 miles)
  • Seidman Park South Entrance (6.6 miles)
  • Fred W. Ruehs Park (9.3 miles)
  • Warren Townsend Park (10.2 miles)
  • Ionia State Recreation Area (11.1 miles)

Theaters

  • GQT Ada-Lowell 5 (0.7 miles)

Places of Worship

  • Lowell Church of the Nazarene (0.8 miles)
  • Day Bible Chapel (4.7 miles)
  • Alton Bible Church (5.5 miles)
  • Saranac Community Church (7 miles)
  • River of Life FMC (7.1 miles)
  • Forest Hills Presbyterian Church (7.1 miles)
  • Cascade Fellowship Christian Reformed Church (7.7 miles)

Cafes

  • Biggby Coffee (1.3 miles)
  • Biggby Coffee (9.1 miles)
  • Panera Bread (9.1 miles)
  • Starbucks (9.3 miles)
  • Starbucks (9.9 miles)

Hospitals

  • Clarksville Family Medicine (8.5 miles)

Transportation

  • Avflight (9 miles)
  • Gerald R. Ford International Airport (GRR) (9.7 miles)
  • U-Haul (11.2 miles)

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