11537 East Fulton, Lowell, MI 49331
For more information about senior living options: (844) 490-3973
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A lovely group of caring, patient women. They provided nothing but good care. There was healthy humor and patience. The reviewer expresses thanks to the staff.
Poorly managed. Med tech Kaitlyn Porta steals pills from the residents. The elderly are neglected and stolen from.The feedback about this care facility presents a mixed picture, spanning warmth and reassurance on one hand to sharp, troubling concerns on the other. On one end of the spectrum is a deeply positive depiction that emphasizes the kindness and patience of the caregiving team, while on the other is a severe accusation that raises questions about safety and trust. Taken together, the two reviews offer a snapshot of a place that can feel like a haven to some families and a source of fear or doubt to others.
In the glowing account, the writer describes a group of care workers who are described as loving, patient, and genuinely kind. The tone conveys gratitude, noting that the caregivers were a source of comfort not only for the resident but for the family as well. The reviewer's mother spent three years there, enduring until her death, and the overall impression is that she received attentive, compassionate care during that time. Humor and patience appear as hallmark traits of the staff, and the reviewer emphasizes a sense of trust and appreciation for the daily support provided. The narrative focuses on the human side of care - the small acts of reassurance, the steady presence of caregivers, and the sense that the facility was a place where a family could feel there was real, ongoing attention given to a loved one.
By contrast, the second review introduces a starkly different experience, one that centers on serious concerns about safety and treatment within the facility. The writer accuses a member of the medical team of taking medications from residents, depicting the environment as problematic in terms of oversight and accountability. The tone suggests that, for this reviewer, the facility embodies the opposite of the earlier praise: it is a place where neglect is a real fear, and where the handling of medications - an essential element of patient safety - appears to be compromised in the eyes of the reviewer. The phrasing conveys a perception of vulnerability for residents, implying that the care setting could become dangerous rather than protective. It is a powerful rebuke that centers not on the general demeanor of staff but on a specific, alarming allegation about medication security and resident welfare.
This juxtaposition - one review lauding warmth and attentiveness, another raising questions of neglect and medication mismanagement - highlights how experiences within the same facility can diverge dramatically. For families evaluating long-term care options, such a contrast can feel unsettling, underscoring the importance of corroborating impressions beyond a single interview or anecdote. When a review includes a claim as serious as medication misappropriation, it inevitably prompts a deeper inquiry: How consistent are safety practices across shifts? Are there clear procedures for medication administration, administration verification, inventory controls, and incident reporting? Is there a transparent mechanism for families to raise concerns and for leadership to address them promptly and publicly?
Given the gravity of the accusation in the negative account, readers should approach this with careful due diligence. It is wise to look beyond individual posts and review inspection reports, staffing data, and formal complaints or corrective action plans. Schedule visits at different times of the day to observe how the staff interacts with residents, ask detailed questions about medication handling and safeguarding, and request recent quality performance metrics. Speaking with current residents and family members who have firsthand experience can also provide a more balanced view. If there are any concerns, contacting state regulatory agencies or ombudsman programs can help verify compliance history and any open investigations or disciplinary actions.
Ultimately, the two reviews together suggest that the facility can deliver meaningful, compassionate care in some circumstances while also being a place where serious concerns about safety and oversight can surface in others. The positive account speaks to a culture of tenderness, humor, and consistent attentiveness that many families value highly. The negative account, though solitary, raises important questions about medication security and resident safety that deserve careful scrutiny. For anyone considering this facility, the takeaway is clear: gather comprehensive information, seek multiple perspectives, and look for evidence of robust safety protocols, transparent reporting, and effective responses to concerns. Only with a holistic view - rooted in direct observations, documented policies, and verified outcomes - can a family determine whether this is the right environment for their loved one.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fountain View Of Lowell South in Lowell, MI is a fully furnished and well-equipped assisted living community that provides all the necessary amenities for a comfortable and convenient lifestyle. Residents can enjoy their favorite cable or satellite TV shows in their private rooms or gather in the dining room for meals prepared and served by our dedicated staff. The community also features beautiful gardens and outdoor spaces for residents to relax and enjoy nature.
Our dedicated housekeeping services ensure that residents' living spaces are maintained clean and tidy at all times. Each room comes with a kitchenette, allowing residents to prepare simple meals or snacks whenever they desire. Move-in coordination is provided to assist new residents in settling into their new home seamlessly.
The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our team works closely with health care providers to coordinate medical care for residents, including transportation arrangements for medical appointments. Medication management is also available to ensure safety and proper dosage.
Mental wellness programs are offered to promote emotional well-being among residents. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. Transportation arrangement for medical purposes is provided, making it easy for residents to access healthcare facilities when needed.
Residents can engage in various activities organized by the community or participate in resident-run activities according to their preferences. A range of scheduled daily activities keep residents engaged and entertained throughout the day.
Fountain View Of Lowell South benefits from its convenient location close to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to essential services and amenities within the surrounding area.
Overall, Fountain View Of Lowell South offers a vibrant and supportive environment where seniors can enjoy an enriching lifestyle while receiving personalized care as per their needs.
Fountain View Of Lowell South is located at 11537 East Fulton, Lowell, MI 49331 in Kent County, Michigan
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