12020 Foreman Street, Lowell, MI 49331
For more information about senior living options: (844) 490-3973
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The staff at Maple Ridge Manor is wonderful to everyone. The care team is amazing and provides fantastic care. Maple Ridge Manor is not corporate-owned; it is the only facility managed by its owner, who is present with boots on the ground. The Maple Ridge team is patient, helpful, respectful, compassionate, and great at communication with residents and families. Laura and Morgan's commitment helped keep residents happy. The building is clean, organized, and welcoming. The staff are friendly, kind, and respectful; questions are answered or directed to someone who knows. Residents love the food, the activities, and the overall atmosphere. The owners take a hands-on, transparent approach and assist staff daily. Many reviewers would highly recommend Maple Ridge Manor.
One reviewer calls Maple Ridge Manor the worst place ever, claiming residents are overmedicated and that nurses tell lies. Another critic alleges the facility treated a healthy mom like a dog, with excessive medication causing seizures and loss of mobility, and notes insufficient memory-care staffing, often teen workers. A complaint says the director did not want the family to call an ambulance and implied the resident was too old or had dementia so "why bother." A reviewer states residents are left unattended for hours in soiled briefs, leading to rashes and low self-esteem, with staff described as undertrained and inexperienced amid shortages. There is an assertion that Maple Ridge threatened the reviewer with slander after posting the negative feedback.Maple Ridge Manor is described by many families as a place that truly feels like a community, where warmth and welcome extend beyond residents to their visiting friends, family, and even pets. Several reviewers begin with the same sense of joy: the staff are kind and patient with every resident, and visitors note that their dogs are welcomed with open arms. The impression is consistently that this is a place where the atmosphere is geared toward comfort, safety, and a familial sense of belonging, rather than a cold, impersonal environment. For those who bring their loved ones here, Maple Ridge Manor often becomes a home away from home, where familiar faces greet you and a sense of calm settles in as you walk through the doors.
The care experienced by residents and their families in end-of-life situations is repeatedly highlighted as a strength. One family recalls how the team treated their dad with extraordinary kindness and made the final days as meaningful as possible, offering support not just to him but to the entire circle of family and friends who came to say goodbye. The same themes recur: staff who show compassion, patience, and willingness to go above and beyond to ensure both comfort and dignity during difficult times. Several reviews express heartfelt gratitude for the way Maple Ridge Manor held hands with families through the emotional process of loss, underscoring the facility's role not only in daily care but in providing emotional and logistical support when it matters most.
A standout point among many positive reviews is the ownership model and the hands-on leadership described by residents' families. Maple Ridge Manor is repeatedly described as not being corporate-owned, but instead being the only facility managed by its owner, with the owner actively present on the ground. Reviewers emphasize the direct involvement of owners such as Laura and Morgan, and they highlight the leadership of Heather, Grace, and Myndy as examples of a care team that is not only kind but impeccably connected to each resident's needs. The language used is consistently about commitment: a commitment to making residents' last days the best possible, a commitment to showing up for work, and a commitment to supporting one another as caregivers. The on-site presence of the owners is credited with creating a culture of accountability and hands-on problem-solving that many families find reassuring.
Families with relatives who are long-term residents describe Maple Ridge Manor as a well-maintained and welcoming environment where daily life is organized and cheerful. For one reviewer whose grandfather is still living there, the building is clean, the atmosphere is inviting, and staff answers questions with a level of responsiveness that gives families confidence. They note that their grandfather has progressed from needing a wheelchair to walking with a walker, and they consistently hear praise for the staff's food, activities, and care. The owners' willingness to visit and assist their team during the week further reinforces the sense of a connected, purpose-driven operation. The feedback from this reviewer is that Maple Ridge Manor feels like a place worth recommending to others needing a dignified and attentive setting for a loved one.
Yet, amid the chorus of praise, there are strong cautions from a minority of reviewers. One reviewer states, in no uncertain terms, that their experience was the opposite of the glowing testimonials: they describe a facility that treated their loved one as a burden, claimed to over-medicate residents, and provided what they viewed as deceptive information from nurses. The critique extends to concerns about staffing, alleging that memory-care units are understaffed and that much of the caregiving is handled by younger, undertrained staff. They recount a frightening sequence of events, including apparent overmedication leading to seizures and dystonia, a fall resulting in a broken hip, and a director who allegedly discouraged involving emergency medical services. This reviewer even claims to have video evidence of mistreatment and expresses deep mistrust toward management, including a complaint about being threatened with slander after posting a review. While these accounts are troubling and clearly from a different end of the spectrum, they are kept in the overall narrative to reflect the breadth of experiences reported by families.
In addition to the strongly positive narratives, several more subtle endorsements emphasize the aesthetic and cultural strengths of Maple Ridge Manor. Reviewers repeatedly describe the facility as beautiful and well-decorated, noting that the interior and grounds create a peaceful, attractive setting. Some emphasize the lawn and landscape as a point of pride while others focus on the practical advantages of a hands-on, transparent leadership team that is accessible to families. A recurring sentiment is that Maple Ridge Manor is a place where families feel respected and cared for, where staff are seen as genuinely invested in residents' lives, and where the doctors and care teams collaborate to maintain a high standard of daily living and medical attention. One reviewer, a nurse with 17 years in the field, explicitly attests that Maple Ridge Manor and its staff provide the highest level of care needed by loved ones, praising the care and compassion demonstrated across the resident population.
Several testimonials highlight the personal touch that makes Maple Ridge Manor stand out. From heartfelt praise for Jeanie and Howard, who are described as deeply involved owners who lend a hand when needed, to remarks about the compassionate atmosphere that has touched residents and staff alike, these comments reinforce the sense that Maple Ridge Manor can be more than just a place to stay - it can be a supportive community that actively respects and values its residents and their families. The credibility afforded by multiple family members and even professional caregivers calling out the owners' daily involvement is a common thread, contributing to an overall impression of a facility that is deeply engaged in the well-being of its residents.
In summary, Maple Ridge Manor emerges from these reviews as a facility with a broad spectrum of experiences. The overwhelming majority of families describe it as a warm, compassionate, and well-managed community where loving care, accessible ownership, and attentive staff create a strong sense of belonging for residents and reassurance for families. A smaller portion of reviewers report grave concerns about medication practices, staffing, and management, offering a cautionary view that encourages prospective families to conduct thorough visits, ask pointed questions about memory-care staffing, care routines, and emergency protocols, and observe day-to-day operations for themselves. For anyone considering Maple Ridge Manor, the prevailing message is clear: it can be a wonderful home with a dedicated team and compassionate leadership, but as with any elder-care decision, a careful, up-close evaluation is essential to ensure it aligns with a loved one's specific needs and expectations.
83 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Ridge Manor of Lowell is an assisted living community located in Lowell, MI. Our residents enjoy a wide range of amenities and care services designed to enhance their quality of life.
Our community offers a beauty salon for residents to pamper themselves and maintain their appearance. Residents can also enjoy their favorite shows and movies with our cable or satellite TV service. For those who need assistance with transportation, we provide community-operated transportation for various needs.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center and Wi-Fi/high-speed internet throughout our community. Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. We also accommodate special dietary restrictions to ensure that each resident's nutritional needs are met.
To promote an active lifestyle, we have a fitness room where residents can exercise and stay fit. Additionally, our gaming room, small library, and scheduled daily activities cater to various interests and hobbies. For outdoor enthusiasts, we have a beautiful garden and outdoor space to relax and enjoy nature.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure proper care for our residents' specific needs. Our medication management services help residents stay on track with their medications.
At Maple Ridge Manor of Lowell, we prioritize the mental wellness of our residents by offering a mental wellness program. This program focuses on providing support and resources for emotional well-being.
For convenient access to necessary services, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby. We also arrange transportation for medical appointments.
Overall, Maple Ridge Manor of Lowell offers a warm and welcoming environment where seniors can receive personalized care while enjoying a variety of amenities and activities tailored to their individual preferences.
Maple Ridge Manor Of Lowell is located at 12020 Foreman Street, Lowell, MI 49331 in Kent County, Michigan
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